Analyzing 5,803,3475.8M ReviewsFor 15,98816K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

KD Carpet Cleaning

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 5.0★ from 467 Google reviews

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Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.KD Carpet Cleaning is better than 97% of rug cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.KD Carpet Cleaning is better than 96% of rug cleaning.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.KD Carpet Cleaning is better than —% of rug cleaning.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.KD Carpet Cleaning is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.KD Carpet Cleaning is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.KD Carpet Cleaning is better than 96% of rug cleaning.A
96

Reviews for your job

Customers hired KD Carpet Cleaning for 5 kinds of job.

KD Carpet Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$404
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Area rug cleaning”

Juanita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The whole experience was great! Their reply's were quick and informative, constant reminders and communications, cleaning started a little early and was quick and efficient. We got our bedrooms, hallway, couch, chair, ottoman, and area rug done in under two hours. We were happy with all items cleaned. We will return to this business for regular service.

Paid $350–400Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our experience with KD Carpet Cleaning was great! They were prompt when coming to give the estimate, as well as when coming to provide the service. Good communication! The floors looked so much better when they were finished. Highly recommend!!

Paid $500+Reasonable priceGeneral carpet cleaningArea rug cleaningService not listed
MargaretLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

KD Carpet Cleaning is always grand. Super-efficient, carpets come out spotless, and they are the nicest folks. I have been a customer 8 times now. Still happy.

Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
RJLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great work! Our carpets and couches look wonderful and the price was right! Also Sean arrived early and finished quickly. He makes sure our rugs and couches look brand new. He is pleasant and professional.

Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Sierra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I’ve used Klean Dry multiple times over the last fives years for everything from carpets to furniture. I’ve tried another company before and this company is by far the best.

Paid $350–400Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Rene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Had my carpets cleaned, tightened and bleach removed/color corrected. Great service.

Paid $500+Not sureCarpet steam cleaningArea rug cleaningService not listed
cereaseLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Im extremely happy with the service I received, the communication from start to finish was impeccable.👌 Sean was very welcoming and kind. I will definitely use them again.

Paid $150–200Great pricePet stain & odor removalArea rug cleaning
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job, thank you

Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Michelle14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding experience. Sean was in and out in record time and the carpeting and my five runners look amazing. Thank you!

Great priceCarpet steam cleaningGeneral carpet cleaningArea rug cleaning
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removalArea rug cleaning
Marinaa year ago★★★★★

Rating only, no written review.

Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal

Price

$214-5% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 52%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning113$146–$309
General carpet cleaning40$126–$277
Upholstery cleaning34$169–$297
Pet stain & odor removal27$126–$366
Area rug cleaning12$126–$404

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