How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%48+11.6Value 14%63+8.9Replies to reviews 7%74+5.2Craft & service penalty89−1.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREKeeton Auto Repair
Leawood, KS · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #144Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.7★ from 809 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired Keeton Auto Repair for 8 kinds of job.
Keeton Auto Repair for auto engine diagnostic
Clear ✕All 46 Google reviews tagged “Auto engine diagnostic”
Love Keaton - straight talk, trust. Made appt- was on time and efficient. You won’t get the feeling of being overcharged or being told you need work done that is not true. You get a detailed report with images of their findings and recommendations before any work is done. They know more about cars than I do..I trust them
Honest and great communication. I’ll be back.
This was our first visit to KAR. I'm always a bit skeptical when getting my car serviced for fear of being misled into spending a lot of money on repairs that I don't understand or really need. For whatever reason, I felt very comfortable after speaking to Tom C. There was no pressure at all to complete all the…
I have been a customer for several years for both my personal and business vehicles and it has been a wonderful overall experience. The work quality, communication, and responsiveness is really impressive. While no business is perfect, any issues I have ever had over the years have been addressed quickly and fairly.
Wasn’t happy to spend that much money on this truck but Keeton’s did a great job getting it back running. Pickup after hours was smooth with their lock box. I trust them it was done well!
I stopped in as my F150 was throwing codes and I was quite worried. They took in the truck and provided me a loaner car which was a lifesaver as I did not have another vehicle and needed to go places. They did an excellent job and kept me posted and I really appreciated all of their work!
This is my first experience with Keeton and they were outstanding. I had a series of repairs and they detailed all of what was needed - what options I had - and then proceeded and completed the work before it was committed - just great great!
Very personable and friendly staff. Communicated with me through the whole process. Got my repairs done in a timely manner!
Great help and knowledge between Brad and Tom. Spent quite a bit of time discussing my problems found during the most complete diagnostic check I’ve ever had! Talk about a service well worth the money, this was it! The vehicle inspection was complete and thorough, pictures included of your problems and cost of…
I don’t know how in short explain how grateful I am to this auto shop and thankful to Tom & David for their hospitality. Tom listened to me exactly what I’ve shared with him about my car and the problems with Firestone’s Diagnostic checks, and the fact how badly I needed their help! Tom figured exactly what type of…
Keeton Auto has always been my go to service and repair shop! They are priced fair and transparent with all work. The inspection reports are well documented and have pictures confirming all aspects. Available loaner vehicles are such an awesome touch. Makes getting service convenient.
First, friendly, professional service.
I brought my 2019 Nissan Sentra SR to Keeton Auto Repair after spotting an oil leak, and I am genuinely glad I did. Their team ran a far more detailed diagnostic than the main dealer managed and at a much more reasonable price. They walked me through exactly where the leak was coming from, how serious it was, and…
Unfortunately after 3 days and quite a bit of money, Keeton was unable to diagnose, let alone fix the suspension of our truck.
I trust Keeton!
My F-150 with 140k miles was making a grinding sound in the front wheel area on Wednesday. I called Keeton up on Thursday and by Friday they had repaired the IWE and front wheel hubs associated with my 4x4. No more grinding and I was able to make it to a family Christmas in Jeff City. They’re a great partner to have!
Finally found an honest auto repair that you can trust and rely upon! Been a customer for several years and never disappointed.
Updated 8/25/23 - see the end of the review Everyone at Keeton was very kind, helpful, and patient. I had a great experience working with Tom. I really appreciated their diagnostics being documented online with pictures, videos, and explanations - this really helped to understand, rather than being told an…
Great people. Great service. Great services. And a free Nespresso coffee machine in the waiting room! Love it all.
Kelly was super kind and helpful when my engine failed and I rolled into their place. They were able to work me in! Unfortunately my engine was not salvageable and had to be towed to dealership but customer service was very compassionate and kind. 😁👍🏻
It is important that you take your vehicle to a reputable place for repairs. I “saved” money on an oil change at a national chain and they did over $4000 in damages. Keeton was very profession and courteous. Kelly in the office was more knowledgeable than most mechanics I have ever talked to but was able to dumb…
Had 2 problems solved one and not the other. Refunded fee in total to more than make up for miscommunication. Better than I expected
From the moment I walked in to the shop I felt welcomed. They cared about helping with my issues and did so with a smile. Highly recommend and will use them again as necessary. Refreshing approach to service!!
Very happy for the customer service,very professional and accommodating.
Keeton auto, I would recommend this company to anyone. I will admit that they are a tad bit higher than others, but the professional caliber of their service and employees makes a huge difference.
The service writer was very helpful and explained what needed to be done. My vehicle was repaired in a timely manner. I will recommend Keaton Auto repair to my friends and family.
Keeton is very professional, kind and efficient. I was looking forward to a long term relationship for all my Auto repair & maintenance. Unfortunately we did not receive service that met their same high standard for customer communication and underwriting. We are very disappointed that we paid for a thorough…
Will never go there again. Don't care to try and be intimidated by the technician to add services to the car. They did not even check one of the problems that were told to them before dropping off the cat.
We initially dropped off the car to have the air conditioning fixed. An adittional problem was addressed to us and also was to be fixed, raising the total price to much more than we originally planned. After we received the car back, the air conditioning was still blowing hot air after a few minutes of running…
Great customer service! Very trustworthy. I highly recommend Keeton.
Great people and honest pricing.
Service was good
I wanted a diagnostic test which was done but they wanted probe more just get at the fault. But $1600 just to open the engine and inspect was steep for me
Over the past several months I have been to Keeton Auto Repair multiple times. Tim, Lauren, and David are all excellent to interact with over the phone and in person. The garage is almost always full and cars out in the lot which I think is a testament to their good work and professionalism. I haven’t had issues…
Told them the issues we had with the car...car runs fine most of the time, but occasional check engine light comes on and then goes off. I just wanted to have the vehicle checked before my daughter left town and a piece of replacement trim put on the exterior of the vehicle. Keeton Auto Repair charges $155.24 to…
Keeton Auto Repair came through in the clutch. My daughter had a check engine light come on and ultimately repairs were needed. She is a student at KU Every place I contacted in Lawrence pushed me out 2-3 weeks. This wasn’t an option. I contacted Keeton and not only did they offer to see the car right away but they…
No hassle no problem and no BS, straight up truth and honesty, took in at noon, it was ready before 5 that afternoon, even though there were quite a few cars, it was fast and done right. Will definitely go back.
Wonderful people and very honest place! I was having some issues with my car and Mary made sure to walk through everything with me, knowing I was on a tight budget they were able to work with me to get what I absolutely needed done and have a plan for everything else. Even better, they were able to get me in quickly…
People are friendly and knowledgeable throughout all phases. They show you before and after pictures of the repairs. They accidentally damaged my oil pan while performing work on my transfer case. Not even a mention of a charge for installing a new oil pan. They will have my work along as they are in business.
Rating only, no written review.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 131 | — |
| General repairs & maintenance | 92 | — |
| Auto engine diagnostic | 46 | — |
| Air & cabin filter replacement | 40 | — |
| Brakes | 37 | — |
| Wheel alignment | 30 | — |
| Tires | 28 | — |
| Auto maintenance | 25 | — |
