How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%48+11.6Value 14%63+8.9Replies to reviews 7%74+5.2Craft & service penalty89−1.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREKeeton Auto Repair
Leawood, KS · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #144Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.7★ from 809 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired Keeton Auto Repair for 8 kinds of job.
Keeton Auto Repair for oil change
Clear ✕All 132 Google reviews tagged “Oil change” · showing 120
Love Keaton - straight talk, trust. Made appt- was on time and efficient. You won’t get the feeling of being overcharged or being told you need work done that is not true. You get a detailed report with images of their findings and recommendations before any work is done. They know more about cars than I do..I trust them
Great to find a local business who can handle all my car needs. Friendly fast and knowledgeable. We will be back!!
They did a great job on my Buick. Very professional and the price they quoted was the price I paid. Saved me money from what the dealer quoted me.
I would recommend Keeton Auto for honest, reliable service. I am a widowed woman and not very knowledgeable about cars and repairs needed.I have been “taken” by another garage in the past. They were very helpful and showed me the results of their inspection. I thought I had given them a coupon for a discount but I…
Disgusted with the service department at the dealer I was looking for another service provider. A mailer from this place came with several coupons on it and I decided to try it. The car went in at the appointment time and was completed in a reasonable amount of time. The only drawback was I waited while the service…
This business is outstanding! We were visiting out of state. My husband's pickup truck had a major problem develop while I was driving it. Being a female and illiterate to mechanical problems I called an Auto Zone. They recommended Keeton Auto. I called and spoke with Tom who was extremely helpful and understanding.…
I’ve taken my older SUV in twice this summer, and have found them to be very fair and easy to work with. My issues were resolved the first time and I highly recommend them for your auto repairs.
I received a coupon for an oil change, scheduled an appointment, took car in for oil change. My one star review is for the deep gouge in the leather steering wheel, that was not previously there. I brought it to the shops attention before leaving, a tech was asked about it, and it was determined that no one gouged…
Excellent Service, Honest and professional. This is my second or third visit and I will return.
I had my oil changed here recently, and I had a great experience. The staff was incredibly kind, professional, and honest. They did a thorough job, got me in and out quickly, and didn’t try to pressure me into buying services I didn’t need. Their prices were very reasonable, and I really appreciated how…
Excellent customer service! They gave a thorough inspection and breakdown of things they found with pictures included. Tom was so helpful and explained things to me more in depth and helped me see what was needed to be done quickly and anything else that could wait or was more on the maintenance side! Highly…
Friendly, efficient and honest. Great experience with Keeton Auto Repair.
I paid for a 4 wheel alignment and oil change, only got a 2 wheel alignment and oil change oil level was slightly low and the engine for the first time in its 70,000 miles rattled when i started it the next day which prompted me to check the oil level. It has no leaks of any kind. (All of these they claim the do)…
I think it is important to have a mechanic that provides great service, thorough work, and that you feel you can trust. Since I moved to Kansas that has been Keeton Auto Repair.
I’m a new customer and will be a future customer. Oil change was completed and a thorough written “health checkup” was provided. Service that should have been completed at 30,000 or our just attained 50,000 miles. Absolutely no pressure—just a list of suggested preventative maintenance. The facility was clean,…
I have been a customer for several years for both my personal and business vehicles and it has been a wonderful overall experience. The work quality, communication, and responsiveness is really impressive. While no business is perfect, any issues I have ever had over the years have been addressed quickly and fairly.
As always Keeton does amazing work! They’re fast, efficient and professional! Always trust them!
I am grateful to have a place that I can trust to work on my car. They are competent and trustworthy.
Good people good deal. I will return.
Had my first oil change here. Usually have Lexus service my car. I was pleasantly surprised and very happy using Keeton to perform the oil change. The inspection result report that came with the oil change was detailed including pictures. Similar to my experiences with Lexus. I will be back.
Very thorough report provided on ‘health’ of vehicle. Even simple procedures go through quality control checks before return. Work done promptly and at a fair price.
This was my first time visit to this shop. It was a wonderful experience . I had a serious oil leak, one that any disreputable shop could have easily fleeced me over. These folks found that my leak was solely related to an oil filter that had failed, with a regular oil-change being the simple remedy. The…
I went to Keeton's back in Dec 2025 explaining my needs. I was looking to get away from the more expensive dealership environment. We made an appointment for end of March. When I got to the shop in March, I felt like I was an old customer. David took my info, we discussed what I needed, I got a loaner and off I…
Been taking my vehicles to Keeton for service for a number of years - essentially since they opened. Always feel like I get a competitive and honest quote. Tom, the shop manager, is always helpful and willing to explain various aspects of the quote/job/etc. I recently had my brakes serviced (all pads and rotors…
Good service as always.
Didn't go well at first but David helped to smooth things out. Very happy with how everything turned out. Car is running great!
Always very accommodating - great service.
They found the problem and repaired it the first time. Super nice people.
Very friendly service and good prices!
Keeton Auto has always been my go to service and repair shop! They are priced fair and transparent with all work. The inspection reports are well documented and have pictures confirming all aspects. Available loaner vehicles are such an awesome touch. Makes getting service convenient.
Thank you for hosting the scouts visit. It was very educational for the kids and got my son interested in car maintenance. If (when) we have work needed on our cars, we will be back! Thank you for investing the time with us.
David was very friendly and also very upfront and honest about the needed repairs. They took great care of our cars and did a quality job. We have been using Keeton for many years and we highly recommend them.
Always honest. Always fair.
A great small business! I cannot say enough great things about the owner David. He opened the shop and hosted our Cub Scout den on his day off and gave them a private course in auto maintenance. He made it fun, educational, and hands on! This is the type of person and business that I am proud to support - one who…
I continue to use Keeton Auto Repair for all of my automotive needs.They provide a complete and thorough analysis and perform great service as described in that analysis. Would Highly recommend Keeton Auto Repair to everyone. Thanks again.
Great service, friendly staff, highly recommend!
The maintenance person reset all my maintenance when they only changed my oil filter. Now I will never know the right time for my other maintenance warning!!! I’m left with 100% of everything on my maintenance panel like they just did all the maintenance. I basically lost track of all my maintenance list. Amazing work!
Fast, friendly service!
Great service, great communication
I have used David and Lauren Keeton’s Auto Repair Business to service my 2014 KIA Forte over the course of several years. I recently purchased a 2024 Mazda CX-5 and decided to have them service it for the very first time since I bought it. They are quite dependable and I would recommend them to anyone wanting an…
I love Keeton Auto!!!! They are very professional and to making every customer feel valued and welcome. The mechanics are qualified and perform great work. There is virtually no waiting and my appointments are not long. I really appreciate a business that truly tries to do their best work and to have reasonable ( if…
Would recommend Keaton Auto. Very professional and friendly.
We’ve found Keeton to be trustworthy and transparent and to do a great job.
Great service. Very fast. Clean waiting area with coffee and water if desired.
Had an oil change. Quick and reasonably priced. Have had all of my work done there.
Always very prompt, polite and reasonably priced. Excellent communication with inspections. Completed the work on time as promised.
Quick, clean, at a good price
Great service as always. Easy to make appointments online. I appreciate receiving inspection results and receipt electronically.
They got me in as soon as I called . Great service and fantastic customer service.
Totally met expectations
12/2023 Have been taking vehicles there for several years. I still stand by my previous review. Locally owned business. Easy to make appointments. Large shop. Well staffed so they are able to get me in quickly. Waiting area is clean. They give you a detailed written estimate and don’t use any sales/scare tactics.…
Amazing service. This is the third time have used them. I bought four new tires this time. Gave me a quote on a total of five different brands on short notice within minutes. Had my tires ordered and schedule for service within 48 hours. No pressure and very informative.Found an issue with my front wheel bearings…
They have a friendly, knowledgeable staff that get your appointment done on time that they have quoted you on how long the project will take. They have fair pricing, and you can trust the mechanics and their word.
Received substandard care at an express oil change facility along with a repair recommendation of about $4,000.00. I was aware something was amiss. The lead mechanic diagnosed the problem quickly. He offered to not charge me and recommended I return to the original facility so they could do the job properly. I opted…
Always a quick turnaround with fair pricing, great customer service and detailed inspection reports.
Updated 8/25/23 - see the end of the review Everyone at Keeton was very kind, helpful, and patient. I had a great experience working with Tom. I really appreciated their diagnostics being documented online with pictures, videos, and explanations - this really helped to understand, rather than being told an…
I always trust Keeton Auto for my auto related work. They provide great service in timely manner. Thanks
I've used Keeton for years - great service, fair prices...love the thorough inspections backed by photos that help ensure you're getting the repairs and services you need - nothing more and nothing less.
Always a pleasant experience. They are prompt and honest. They provide details on diagnostics but are not pushy about doing all the work.
Great people. Great service. Great services. And a free Nespresso coffee machine in the waiting room! Love it all.
I had what I considered an emergency on the worst cold and snowy day in history and Larry was awesome! Very reassuring and confident .and told me it was no problem! They were friendly, thorough and prompt in getting back to me on what was the problem and what needed to be done. They even gave me a ride to and from…
In addition to the original scheduled maintenance, the injectors were cleaned. All the work was performed while I waited. No surprises. I’ll use them again.
It was a nice and great experience to try out services from Keeton Auto. Well organized appointment schedule and availability. Nice review of the whole vehicle. Great recommendations. In general, an awesome experience.
From the moment I walked in to the shop I felt welcomed. They cared about helping with my issues and did so with a smile. Highly recommend and will use them again as necessary. Refreshing approach to service!!
Fast and friendly.They absolutely know what they are doing.
Forgot to update sticker at agreed upon mileage. Otherwise good quality work and communication.
Great service with a smile ! The staff is accommodating, friendly and knowledgeable.
Very happy for the customer service,very professional and accommodating.
Great service! Love the inspection pictures that are sent over after the conclusion of a inspection. Pictures are sent to me using a link and that allows me to look at what was inspected and ask questions.
Excellent service by caring individuals!
I was happy with thie service. I will be there again.
Keeton auto, I would recommend this company to anyone. I will admit that they are a tad bit higher than others, but the professional caliber of their service and employees makes a huge difference.
Great, fast and very professional.
They figured out the exact leakage problem with my vehicle when I went for Oil Change. Only thing is the repair cost suggested by them is more.Apart from that overall service is excellent.
they were quick and so kind!
Staff was personable, communicative and friendly. Really appreciated the text and pictures of the car. Would suggest going to video with comments by the mechanics. Their pricing is fair and asked before proceeding with any additional work needed. I will continue to use Keeton.
We have had very positive experiences with Keeton Auto Repair. They are up front with their pricing, honest about what is needed versus what is recommended, and reliable with getting the job done on time.
Keeton Automotive has been a mixed bag of experiences for me. The good: the customer service staff is personable and helpful. The quality of the actual work done has been good each time. If you search and shop, they have decent specials and coupons once in a while. They will do exactly what they tell you they will.…
Keeton's was great. I wanted a service that included some general inspection information for a new to me vehicle. They were quick, and informative.
Will never go there again. Don't care to try and be intimidated by the technician to add services to the car. They did not even check one of the problems that were told to them before dropping off the cat.
Prompt attention. Pleasant atmosphere. Well organized.
Always enjoy my experience at Keeton Auto Repair. They are prompt in communication and are quick to get my car in when needed. The only mishap I had was a small grease mark on my light fabric seat, but they cleaned this for me as soon as it was noticed!
Great customer service! Very trustworthy. I highly recommend Keeton.
Good service and treatment
Keeton Auto provides great and timely service. Lobby is clean and everyone is friendly.
The lobby does not feel like a place to get your car worked on. It is very stylish and the décor makes you feel relaxed. I was told the price in advance and was given details (including pictures) of other issues they found with my vehicle. There was no pressure to have them fix the other issues. I will definitely return.
Keeton takes care of all of our kids cars...very transparent and reasonable. We can have a thought fun conversation about choices with safety being the most important thing.
I got an oil change here. The waiting area was very clean and spacious. The service was fast. They showed me a picture of my air filter and got my permission before replacing it. My experience was great. I will definitely go back. Much nicer than most oil change/car repair places!
Amazing good quality and great customer service
The team at Keeton Auto are always friendly. I trust them to provide me accurate diagnostic feedback on all my cars.
Over the past several months I have been to Keeton Auto Repair multiple times. Tim, Lauren, and David are all excellent to interact with over the phone and in person. The garage is almost always full and cars out in the lot which I think is a testament to their good work and professionalism. I haven’t had issues…
Keeton Auto does quality work and very professional. They can be a bit pricey.
We are happy to have discovered Keeton Auto Repair. They were recommended to us by a friend as a trustworthy and reliable local, woman-owned business and we have been very pleased all three times we have used them in the last 2 months. Our son's car had engine failure and they helped me after hours to know how to…
The staff were very nice, office was clean. One of the owners even contacted me after to see how my experience was. I took the car in for an oil change, alignment, and a squeaking noise when I turned on the car after sitting idle. Visit 1 - oil changed, car aligned, belt replaced - $375. Still hearing squeak.…
Had appointments for two cars for oil change in one day. Work completed in a timely manner and much to my satisfaction.
Our family has been going to Keeton Auto Repair exclusively after some poor work via a local Ford dealership encouraged us to look elsewhere. Our cars have never performed better! Both of our cars, a 2011 Ford Edge Sport AWD with appx. 131K miles and a recently sold 2013 Lincoln MKZ AWD 3.7L with appx. 58K miles,…
It can be hard to find a repair shop you trust but this family run business is top notch. Their customer service and timely repairs are the reason we bring all of our cars there.
Keeton’s Auto Service is a top notch family owned business. The owner’s are engaged daily in the business and the office staff and mechanics really know cars and can explain in layman’s verbiage what is needed to make repairs. The team gets you an appointment quickly and are priced reasonably and always have coupon…
Bought a used car for my son. Went in for oil change. Had them check brakes as well(car was shaking when braking ) instead of going to the dealership. They we’re so detailed and gave me a visual walk-through of the services needed and would perform. Service was fantastic! They have a new customer for life!
They sent pictures of my problems, called and emailed me the pricing, As well as explained the problems, told me how long it would take & when I’d have my car back, were courteous and timely.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 131 | — |
| General repairs & maintenance | 92 | — |
| Auto engine diagnostic | 46 | — |
| Air & cabin filter replacement | 40 | — |
| Brakes | 37 | — |
| Wheel alignment | 30 | — |
| Tires | 28 | — |
| Auto maintenance | 25 | — |
