Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Kendall Design + Build - Home Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%97+25.3Value 15%85+12.9Craft & service penalty96−0.4Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Kendall Design + Build - Home Remodeling

Royal Oak, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 103 interior designers · 5.0★ from 28 Google reviews

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Report card

Percentile vs other interior designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kendall Design + Build - Home Remodeling is better than 95% of interior designers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kendall Design + Build - Home Remodeling is better than 97% of interior designers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kendall Design + Build - Home Remodeling is better than 96% of interior designers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kendall Design + Build - Home Remodeling is better than 85% of interior designers.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kendall Design + Build - Home Remodeling is better than 100% of interior designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kendall Design + Build - Home Remodeling is better than —% of interior designers.–
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Reviews for your job

Customers hired Kendall Design + Build - Home Remodeling for 8 kinds of job.

Kendall Design + Build - Home Remodeling for bathroom remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Bathroom remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 4 Google reviews tagged “Bathroom remodeling”

Frances3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We just completed a full kitchen and bath remodel with Kendall on our hundred-year-old house and could not be happier with the results. Terri has assembled a team where it seems like every tradesperson (and there were a lot of them involved here) holds themselves to very high standards of workmanship and…

Bathroom remodelingRemodelingTile work installation+ Quality+ Professionalism
Rose10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hired Kendall Design + Build to remodel our bathroom including design. It was great having a contractor take care of every little detail making the process not one bit stressful for us. Our bathroom turned out incredible and is our favorite part of the house. Thank you Kendall Design + Build!

Bathroom remodelingBuilding designRemodeling+ Responsiveness+ Professionalism
Stephen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kendall Design + Build did an outstanding job renovating our master ensuite bathroom and a guest bathroom. The finished product exceeded our expectations and we have received so many compliments. Cannot thank them enough for their guidance and recommendations during the design process. From our initial assessment…

Customer photo from Stephen's review
Bathroom remodelingRemodelingHome renovations+ Responsiveness+ Quality+ Professionalism
AC9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Kendall Design team stepped in after a crooked contractor left me with little work done. I worked with Meghan and Terri on a full bathroom renovation in my Detroit Tudor home. The amount of detail and care needed to meet my expectations was met. I would feel confident in recommending their services for any…

Bathroom remodelingRemodelingDrywall installation+ Responsiveness+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling13—
Tile work installation6—
Drywall installation6—
Install flooring5—
Plumbing fixture installation5—
Bathroom remodeling4—
Flooring4—
Painting4—

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