Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Kendall Design + Build - Home Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%97+25.3Value 15%85+12.9Craft & service penalty96−0.4Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Kendall Design + Build - Home Remodeling

Royal Oak, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 103 interior designers · 5.0★ from 28 Google reviews

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Report card

Percentile vs other interior designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kendall Design + Build - Home Remodeling is better than 95% of interior designers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kendall Design + Build - Home Remodeling is better than 97% of interior designers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kendall Design + Build - Home Remodeling is better than 96% of interior designers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kendall Design + Build - Home Remodeling is better than 85% of interior designers.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kendall Design + Build - Home Remodeling is better than 100% of interior designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kendall Design + Build - Home Remodeling is better than —% of interior designers.–
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Reviews for your job

Customers hired Kendall Design + Build - Home Remodeling for 8 kinds of job.

Kendall Design + Build - Home Remodeling for install flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Install flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 10

All 5 Google reviews tagged “Install flooring”

Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the moment I met Terri & Hannah, I knew this was the construction team I wanted working on my project. After speaking with a number of contractors about the needs for my small business, I knew that they genuinely cared about me getting my feet off the ground. They worked with me on budget, gave a pretty close…

Building designConcrete pouringFlooring+ Responsiveness+ Quality+ Professionalism
AC9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Kendall Design team stepped in after a crooked contractor left me with little work done. I worked with Meghan and Terri on a full bathroom renovation in my Detroit Tudor home. The amount of detail and care needed to meet my expectations was met. I would feel confident in recommending their services for any…

Bathroom remodelingRemodelingDrywall installation+ Responsiveness+ Professionalism
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We were very pleased with the Kendall team and happy with our main floor remodel. It looks like it could be something showcased on a show on HGTV! They were great to work with from start to finish and provided the guidance and expertise to help with design and overall project. The tradesmen in their network were…

FlooringRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I want to strongly recommend Kendall Design Build. After years of deliberating, we hired Terri Bailey to manage our kitchen and first floor remodeling project. Terri and her crew helped us from the design to the last drop of paint and kept the project on track and on schedule. They were communicative, responsive…

FlooringRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality
Gregory5 years ago★★★★★

Rating only, no written review.

FlooringRemodelingDrywall installation+ Responsiveness+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling13—
Tile work installation6—
Drywall installation6—
Install flooring5—
Plumbing fixture installation5—
Bathroom remodeling4—
Flooring4—
Painting4—

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