Kendall Pest Control // Pest & Rodent Control Services//
Pest control service · Fishers, IN · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty88−1.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 121 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★194 Google reviews · 12 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$170typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Kendall Pest Control // Pest & Rodent Control Services// at a glance
Google reviewers rate Kendall Pest Control five stars based on 194 reviews, noting the owner replies to 99% of feedback. Customers frequently praise punctuality, clear communication, and fair pricing for services addressing mice, insects, and other pests. Recurring themes include effective long-term results and flexible scheduling without mandatory contracts. One low-star review mentions dissatisfaction with the initial assessment of a wasp issue, suggesting a potential mismatch in expectations regarding specific structural problems.
Google rating: 5.0 out of 5 from 194 reviews (99% five-star).
Reviews on this page: 194 Google reviews (173 with written comments, 2 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: April 26, 2026.
Service: Wildlife serving Fishers, Indiana.
Data from Google, last updated October 29, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kendall Pest Control // Pest & Rodent Control Services//: 98/100 on this factor. Category median: 94.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kendall Pest Control // Pest & Rodent Control Services//: 97/100 on this factor. Category median: 92.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kendall Pest Control // Pest & Rodent Control Services//: 88/100 on this factor. Category median: 98.A
88
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kendall Pest Control // Pest & Rodent Control Services//: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kendall Pest Control // Pest & Rodent Control Services//: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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Bar = this company · dark tick = category median.
Star ratings
194 Google reviews we collected
5.0of 5
5 stars19299%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 173 written reviews
99%praise
Praise42699%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price233%
Reasonable467%
Overpriced00%
Not sure00%
$170+64% vs typical wildlife removal services
Middle half of what 3 customers paid ($155–$184) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10925%
Speed & response8620%
Quality & results6114%
Would recommend5914%
Price & value4911%
Communication399%
Honesty & trust286%
What customers talk about
We read 173 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“John was very knowledgeable and explained the process every step of the way.”
“Jerry was here on time, did a great job, better price then competitor, had all the va paperwork needed.”
“John provided great service on a pest issue we had.”
“We were having a horrible problem with mice that we just couldn’t handle on on own.”
“I absolutely recommend John to anyone in need of his services.”
“On top of this, super reasonable, honest and up standing guy!”
“Very knowledgeable and does not over charge.”
“He schedules regular maintenance with us, and clearly explains what he's doing and why.”
“He is professional, reliable and always very responsive!”
People customers mention
John52 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kendall Pest Control // Pest & Rodent Control Services// for 8 kinds of job. Pick one to see what they paid and said.
Nnicholas3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
John is a great communicator and has effectively eliminated our mice issue in our warehouse.
Paid $140–160Great priceRodent exterminationGeneral pest inspection
LLindaLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jerry was here on time, did a great job, better price then competitor, had all the va paperwork needed. It was a pleasure doing business with a fellow veteran.
Highly recommend!
We use Kendall Pest Control for bugs in the spring and noticed a massive reduction in anything getting inside - virtually zero bugs now. Also had a rodent get into the basement and he stopped by and took care of it. Highly recommend - will use their services again.
John and his services are great. He helped spray our home for bugs, plus set up several bait stations for mice. Since he first came 3 months ago, I haven't seen any evidence of mice inside my home. He schedules regular maintenance with us, and clearly explains what he's doing and why. Definitely recommend for bug/mice control!
Response from the owner · Edited 2 years ago
Thank you for your Business and Review, greatly appreciated, glad to help, have a great day and God Bless! When I place my rodenticide ( baits ) , they are inside bait stations away from people and pets ... once the mice consume the baits , mode of action is 3-4 days ...
N
nicholas allman3 reviewsiTotal number of Google reviews nicholas has written across all businesses on Google Maps, not just this one.
I called Kendall’s Pest Control yesterday and John was able to make it out today to help with my mice problem and spray the exterior for bugs. John was very knowledgeable and explained the process every step of the way. I look forward to using him in the future for all my pest control needs!
Response from the owner · a year ago
Thank you for your Business and Review! Glad to assist, call upon me anytime. Take care and God Bless!
L
Linda CentersLocal Guide · 35 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Jerry was here on time, did a great job, better price then competitor, had all the va paperwork needed. It was a pleasure doing business with a fellow veteran.
Highly recommend!
Price assessment: Great price
Price: $160–180
J
Jason Greenberg5 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
John Kendall was one of the most professional companies that I’ve ever dealt with. He knocked out a gross problem that we had with cockroaches and two treatments. He’s a true expert. I highly suggest to use them.
Response from the owner · a year ago
Thank you Sir, greatly appreciate your Business/ Review.,have a great day, God Bless!
S
Susie McKnight3 reviewsiTotal number of Google reviews Susie has written across all businesses on Google Maps, not just this one.
Top notch pest control company! The owner is super smart about bugs & pests. He is very customer focused, super prompt responding, and is happy to answer questions and share knowledge. Good pricing, too.
