How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREKenny Jones Automotive Inc
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 536 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Kenny Jones Automotive Inc for 8 kinds of job.
Kenny Jones Automotive Inc for auto maintenance
Clear ✕All 33 Google reviews tagged “Auto maintenance”
I would say the price may seem high compared to competitors, but based on my experience visiting other service centers, these guys are the most thorough and professional. If I were to test the company on a complex technical issue with my Volvo, I'd say they're the best mechanics in town.
It's been always satisfying working with Kenny Jones Automotive they are professional, honest and reliable
Always helpful, always dependable, always honest, completely satisfied
Very friendly service, great communication and service. Will definitely being using them for my Volvo going forward. Highly recommend
I had my Volvo serviced today at Kenny Jones Automative. This is the best description I can provide. Yes their service was beyond outstanding. While sitting in the waiting area while my Volvo was being serviced, I consistently heard excitement talking about Volvos and discussing providing exceptional service to…
We have used Kenny Jones Automotive since 1998 for all of our Automotive needs. They are excellent and we wouldn't go anywhere else!
Knowledgeable and friendly service. Had a great experience and feel, while Volvo service is expensive in general, they were fair and non-manipulative in providing service needs.
Thorough, informative, thoughtful service.
I'm a long standing customer at Kenny Jones Volvo. They are my Go-To VOLVO Shop for my 2008 and my 1997 VOLVO. Chris and Craig are knowable and experienced in the automotive field, esp. when it comes to the VOLVO Brand. They have diagnosed many different issues as they have come up over the years. They are also…
I appreciate the honesty of the folks who work at Kenny Jones automotive. They do what is necessary. It never feels like the way are upselling or trying to get you to do something you don’t need. They charge a fraction of the cost of a dealership. They are flexible and easy to work with.
Kenny Jones Volvo repair has been my Volvo's best friend They are talented and courteous and caring. I have always trusted them for excellent and friendly service.
I trust everything they say. I have had 4 Volvo’s. You will not be disappointed in their service.
Kenny Jones is a well run business that i trust. I dealt with Mark Curran and Chris on my most recent visits and they are great.
Excellent service
Always friendly, fair, and they take the time to explain everything to you.
Techs were able to diagnose and fix a periodic front end vibration.
Great Service!
Always wonderful - quick, reliable, trustworthy
Definitely my new “Go To” for Volvo service, I highly recommend Kenny Jones Automotive!
Mark and Chris are the best!!!. I actually love going to get oil changes at this facility. They always make me feel right at home when I come.. Thank you for always being so nice and thoughtful.. I will recommend Kenny Jones Automotive to anyone...
Provided thorough diagnostic evaluation and recommendations.
I took a new to me used Volvo in for maintenance and inspection. They gave a detailed list of everything they saw that needed attention. They talked me through each repair and explained what needed to be done now and what could be done at a later date. Everyone was super helpful and friendly. Highly recommend!
Simply, Kenny Jones is the best. Honest, prompt, and always searching the most cost-effective alternatives for their customers.
I trust Kenny Jones automotive to act in my best interest and they are especially knowledgeable when it comes to Volvos
Knowledgeable, competent, thrifty, honest. I drive more than two hours to have periodic maintenance completed here.
Kenny and crew have been servicing my Volvo since 2009. I can’t speak more highly of their entire team. Customer service is always a pleasure. I wouldn’t trust my beloved Volvo to any other team. True experts and fantastic folks!!
Kenny Jones Automotive associates are warm, friendly, but more importantly they know Volvos! Thanks for all your hard work to keep my early-model Volvo running.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 104 | — |
| Oil change | 89 | — |
| Auto engine diagnostic | 41 | — |
| Vehicle Inspection | 34 | — |
| Air & cabin filter replacement | 34 | — |
| Auto maintenance | 33 | — |
| Brakes | 33 | — |
| Engine repair | 27 | — |
