How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREKenny Jones Automotive Inc
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 536 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Kenny Jones Automotive Inc for 8 kinds of job.
Kenny Jones Automotive Inc for battery
Clear ✕All 22 Google reviews tagged “Battery” · showing 20
Excellent customer service! I had a lock problem and they got me in the same day to take a look. My XC70 was an easy fix and the locks were working when I left. I've been a Kenny Jones customer for 16 years and 3 cars. They are honest, dependable, and provide the best customer service! I can't say customer service enough! - Naomi
Service people are always listening to what you tell them and then diagnosis what is to be checked by the mechanics saving you time and then mechanics not only check what was diagnosed they run a complete check on the vehicle and see if there is anything else that could be wrong and repair it. Prices are very affordable with highest quality work.
I would say the price may seem high compared to competitors, but based on my experience visiting other service centers, these guys are the most thorough and professional. If I were to test the company on a complex technical issue with my Volvo, I'd say they're the best mechanics in town.
I brought my 2010 V70 wagon into Kenny Jones for a general service with an appointment. I left the car the night before and it was serviced the following morning. I always appreciate that if they find an issue that wasn’t expected, they always call and discuss the options before proceeding with the repairs. As a…
I've been taking my Volvos to Kenny Jones for many years. They are honest and very knowledgeable. The staff is wonderful. I feel confident that my car is well cared for.
We have used Kenny Jones Automotive since 1998 for all of our Automotive needs. They are excellent and we wouldn't go anywhere else!
This crew couldn’t have taken better care of me. The communication was on point. They explained EVERYTHING every step of the way - before any charges were added to the bill. They presented the problems with my car and helped me to understand what to prioritize to make it affordable and what I could address in the…
I trust everything they say. I have had 4 Volvo’s. You will not be disappointed in their service.
Chris has been my contact over the years. He has always been courteous and forthcoming with information regarding and maintenance and repairs. This appointment was basic oil and filters change, with a couple minor repairs. All services were done in a days time.
Excellent service and on top of it all gave me a discount 👏 👍
I trust Kenny Jones automotive to act in my best interest and they are especially knowledgeable when it comes to Volvos
Nice guys who explained in detail what was going on with the car.
Very courteous staff. They made the process so easy.
If you own a Volvo that is no longer covered by the factory warranty, this is the place to go for service. This is my first time for service and I will definitely be going back.
The people at Kenny Jones Automotive were knowledgeable, friendly, and honest. They were very helpful in taking care of our car in a timely manner. I highly recommend to anyone with car service needs.
I am glad I was referred to Kenny Jones Automotive when I moved to the area. My Volvo, a classic, is in good hands when I need maintenance. An excellent shop for my Volvo.
Great services, Great team!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 104 | — |
| Oil change | 89 | — |
| Auto engine diagnostic | 41 | — |
| Vehicle Inspection | 34 | — |
| Air & cabin filter replacement | 34 | — |
| Auto maintenance | 33 | — |
| Brakes | 33 | — |
| Engine repair | 27 | — |