How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREKenny Jones Automotive Inc
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 536 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Kenny Jones Automotive Inc for 8 kinds of job.
Kenny Jones Automotive Inc for brakes
Clear ✕All 33 Google reviews tagged “Brakes”
Always helpful, always dependable, always honest, completely satisfied
Kenny Jones is a top-notch, honest shop. Their communication is excellent! 3-year customer.
Continued outstanding service. I own a pre-owned dealership in Butchertown called Gr8CarsKY. Kenny Jones and his staff are my exclusive go-to for any Volvo. They provide a comprehensive mechanical and safety inspection, thorough evaluation and reconditioning recommendations. My most recent vehicle was a 2009 Volvo…
Very friendly service, great communication and service. Will definitely being using them for my Volvo going forward. Highly recommend
Very nice and knowledgeable staff. Fair and honest pricing. The only place I’ll take a Volvo
I've been taking my Volvos to Kenny Jones for many years. They are honest and very knowledgeable. The staff is wonderful. I feel confident that my car is well cared for.
We have used Kenny Jones Automotive since 1998 for all of our Automotive needs. They are excellent and we wouldn't go anywhere else!
I love working with these guys. Always professional and will explain everything that needs to be done now and what I am looking forward to in the future. I couldn't ask for anyone better.
I trust everything they say. I have had 4 Volvo’s. You will not be disappointed in their service.
The guys at Kenny Jones Automotive went above and beyond to help me. They checked my sons car out, did exactly what I asked them to do, did a thorough inspection of the car and made suggestions on repairs and even the ones they thought could wait. Will definitely be taking my sons car back to them. Very honest and affordable.
Techs were able to diagnose and fix a periodic front end vibration.
I trust Kenny Jones automotive to act in my best interest and they are especially knowledgeable when it comes to Volvos
Always great service!
I am so glad that I found Kenny Jones Automotive. I’d been dealing with an issue for 2 years in which my 2004 XC90 would shut off and would not start unless you disconnected the battery and reconnected it. I’d taken it to 3 automotive repair shops in the past and they could not provide me with a proper diagnosis,…
They always get attaboys in my book - this service maybe should get three of them for everyone out front - they brought my car to me!!!!!!!!!
Professional service from friendly people.
Amazing customer service, friendly people and very informative. I was extremely happy with the service and the pricing. Before finding Kenny Jones Automotive, I was taking my vehicle to the dealer for everything due to the specialty parts, etc. I am very happy to say that I will call Kenny before making anymore…
I absolutely LOVE Kenny jones automotive and all their staff. They’re honest, accurate and professional. Having a Volvo is tough sometimes because not everyone knows how to work on them, but Kenny jones automotive charges a fraction of the price compared to the dealership, and they know exactly what they’re doing. I…
They always take great care of any issues with my car. Very affordable and knowledgeable. My go to mechanic shop for my Volvo!
I am glad I was referred to Kenny Jones Automotive when I moved to the area. My Volvo, a classic, is in good hands when I need maintenance. An excellent shop for my Volvo.
Timely, honest, and fair. Reasonable prices. Good diagnostics, happy with the repairs.
We have been taking our Volvos to Kenny Jones for many years. We highly value their professionalism, expertise & quality of service. They are extremely responsive & respectful of our needs & help us prioritize repairs for the now vs the future. They have made it possible for our family to keep & afford several older…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 104 | — |
| Oil change | 89 | — |
| Auto engine diagnostic | 41 | — |
| Vehicle Inspection | 34 | — |
| Air & cabin filter replacement | 34 | — |
| Auto maintenance | 33 | — |
| Brakes | 33 | — |
| Engine repair | 27 | — |
