How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREKenny Jones Automotive Inc
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 536 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Kenny Jones Automotive Inc for 8 kinds of job.
Kenny Jones Automotive Inc for vehicle inspection
Clear ✕All 35 Google reviews tagged “Vehicle Inspection”
Service people are always listening to what you tell them and then diagnosis what is to be checked by the mechanics saving you time and then mechanics not only check what was diagnosed they run a complete check on the vehicle and see if there is anything else that could be wrong and repair it. Prices are very affordable with highest quality work.
Great service and a good value! The staff are always helpful and friendly. ⭐️
Great service, friendly, reasonably priced!! Will be back again for sure.
It's been always satisfying working with Kenny Jones Automotive they are professional, honest and reliable
Always helpful, always dependable, always honest, completely satisfied
Kenny Jones is a top-notch, honest shop. Their communication is excellent! 3-year customer.
Continued outstanding service. I own a pre-owned dealership in Butchertown called Gr8CarsKY. Kenny Jones and his staff are my exclusive go-to for any Volvo. They provide a comprehensive mechanical and safety inspection, thorough evaluation and reconditioning recommendations. My most recent vehicle was a 2009 Volvo…
Very courteous, communicative, transparent with pricing, and easy to work with. Glad I found this shop to service our Volvo’s.
Very friendly service, great communication and service. Will definitely being using them for my Volvo going forward. Highly recommend
Very nice and knowledgeable staff. Fair and honest pricing. The only place I’ll take a Volvo
We have used Kenny Jones Automotive since 1998 for all of our Automotive needs. They are excellent and we wouldn't go anywhere else!
Great people and great job.
I always get great service, very happy with service
This was the first time using this shop. Communication and service were excellent, and I will certainly use this shop in the future.
This crew couldn’t have taken better care of me. The communication was on point. They explained EVERYTHING every step of the way - before any charges were added to the bill. They presented the problems with my car and helped me to understand what to prioritize to make it affordable and what I could address in the…
I trust everything they say. I have had 4 Volvo’s. You will not be disappointed in their service.
Chris and Craig are top notch employees to have on your roster. Chris is my usual contact and they make you feel like family. Never would go elsewhere. Thanks for this survey.
I only trust Kenny Jones to service our Volvo. The staff is excellent and keeps us informed of the progress.
As always, top quality service!
The guys at Kenny Jones Automotive went above and beyond to help me. They checked my sons car out, did exactly what I asked them to do, did a thorough inspection of the car and made suggestions on repairs and even the ones they thought could wait. Will definitely be taking my sons car back to them. Very honest and affordable.
Always friendly, fair, and they take the time to explain everything to you.
Always wonderful - quick, reliable, trustworthy
I feel like they have gotten just as expensive as the dealership. I needed an engine that was obvious when I brought it in, but the cost for labor to install ranging around 6000 was too much. Found another import dealer that did it for less than half that labor charge. in addition the fee of 180 to diagnose the car.…
I wouldn't take our 2000 S70 anywhere else! Chris and the rest of the crew at Kenny Jones are so knowledgeable and have taken care of and kept our beloved car running for years! I trust Kenny Jones and would recommend them to anyone.
Definitely my new “Go To” for Volvo service, I highly recommend Kenny Jones Automotive!
Provided thorough diagnostic evaluation and recommendations.
I trust Kenny Jones automotive to act in my best interest and they are especially knowledgeable when it comes to Volvos
I like doing business with Kenny Jones. They don’t up sell or try to pull a quick one. They actually operate with integrity. How rare these days.
Kenny and crew have been servicing my Volvo since 2009. I can’t speak more highly of their entire team. Customer service is always a pleasure. I wouldn’t trust my beloved Volvo to any other team. True experts and fantastic folks!!
I am so glad that I found Kenny Jones Automotive. I’d been dealing with an issue for 2 years in which my 2004 XC90 would shut off and would not start unless you disconnected the battery and reconnected it. I’d taken it to 3 automotive repair shops in the past and they could not provide me with a proper diagnosis,…
Kenny Jones Automotive associates are warm, friendly, but more importantly they know Volvos! Thanks for all your hard work to keep my early-model Volvo running.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 104 | — |
| Oil change | 89 | — |
| Auto engine diagnostic | 41 | — |
| Vehicle Inspection | 34 | — |
| Air & cabin filter replacement | 34 | — |
| Auto maintenance | 33 | — |
| Brakes | 33 | — |
| Engine repair | 27 | — |
