How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREKenny Jones Automotive Inc
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 536 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Kenny Jones Automotive Inc for 8 kinds of job.
Kenny Jones Automotive Inc for vehicle safety inspection
Clear ✕All 19 Google reviews tagged “Vehicle safety inspection”
It's been always satisfying working with Kenny Jones Automotive they are professional, honest and reliable
Kenny Jones is a top-notch, honest shop. Their communication is excellent! 3-year customer.
Ther always do an excellent job
For a decade, you all have been taking great care of my Volvo . . . we can’t thank you enough
We have used Kenny Jones Automotive since 1998 for all of our Automotive needs. They are excellent and we wouldn't go anywhere else!
I was able to leave my car on a Saturday prior to the snowstorm and have it back the following Wednesday. It was towed in and I had the tow driver drop off the key. I felt comfortable and safe with that option. They also fixed the rear window latch as a bonus repair. I’ve been using them from a Volvo about 15 years.
Kenny Jones Volvo repair has been my Volvo's best friend They are talented and courteous and caring. I have always trusted them for excellent and friendly service.
I trust everything they say. I have had 4 Volvo’s. You will not be disappointed in their service.
Chris and Craig are top notch employees to have on your roster. Chris is my usual contact and they make you feel like family. Never would go elsewhere. Thanks for this survey.
As always, top quality service!
Always wonderful - quick, reliable, trustworthy
Kenny Jones Automotive is very professional and detail oriented. Every member of the staff was very friendly and extremely helpful when it comes to knowledge and expertise of cars (especially Volvos). 10/10 recommend. Also their sodas are the best priced in the city!
I trust Kenny Jones automotive to act in my best interest and they are especially knowledgeable when it comes to Volvos
Kenny and crew have been servicing my Volvo since 2009. I can’t speak more highly of their entire team. Customer service is always a pleasure. I wouldn’t trust my beloved Volvo to any other team. True experts and fantastic folks!!
I am so glad that I found Kenny Jones Automotive. I’d been dealing with an issue for 2 years in which my 2004 XC90 would shut off and would not start unless you disconnected the battery and reconnected it. I’d taken it to 3 automotive repair shops in the past and they could not provide me with a proper diagnosis,…
Kenny Jones Automotive associates are warm, friendly, but more importantly they know Volvos! Thanks for all your hard work to keep my early-model Volvo running.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 104 | — |
| Oil change | 89 | — |
| Auto engine diagnostic | 41 | — |
| Vehicle Inspection | 34 | — |
| Air & cabin filter replacement | 34 | — |
| Auto maintenance | 33 | — |
| Brakes | 33 | — |
| Engine repair | 27 | — |
