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Kim & LaVoy, S.C.

Criminal justice attorney · Mequon, WI · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%49+11.9Value 14%99+14Replies to reviews 7%11+0.8Momentum penalty80−2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 89 domestic violence lawyersPosition by Experts Score among all companies we track in this category. · better than 13%
4.8 ★★★★★ 244 Google reviews · 10 photos
93%five-star reviews
4.66★last 12 monthsAverage stars on reviews from the last 12 months only.
10.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Nov 2026latest review

Kim & LaVoy, S.C. at a glance

Clients frequently praise the firm's attorneys for their professionalism, clear communication, and ability to secure favorable plea deals in criminal and traffic cases. Reviewers often highlight the staff's responsiveness and willingness to explain legal options during stressful situations. However, several low-star reviews criticize the firm's pricing transparency and fees, with some clients reporting that they were unable to obtain specific retainer costs or felt the services were not worth the expense.

  • Google rating: 4.8 out of 5 from 244 reviews (93% five-star).
  • Reviews on this page: 244 Google reviews (209 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 5, 2026.
  • Service: Domestic Violence Lawyer serving Mequon, Wisconsin.

Data from Google, last updated November 10, 2026.

Score profile vs other domestic violence lawyers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction71Reliability49Craft & service100Value99Momentum80Replies to reviews11Satisfaction: 71 (median 91)Reliability: 49 (median 84)Craft & service: 100 (median 100)Value: 99 (median 100)Momentum: 80 (median 100)Replies to reviews: 11 (median 59)
Kim & LaVoy, S.C.Domestic Violence Lawyers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kim & LaVoy, S.C.: 71/100 on this factor. Category median: 91.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kim & LaVoy, S.C.: 49/100 on this factor. Category median: 84.C
49
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kim & LaVoy, S.C.: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kim & LaVoy, S.C.: 99/100 on this factor. Category median: 100.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kim & LaVoy, S.C.: 80/100 on this factor. Category median: 100.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kim & LaVoy, S.C.: 11/100 on this factor. Category median: 59.F
11

Bar = this company · dark tick = category median.

Star ratings

244 Google reviews we collected

  • 5 stars22893%
  • 4 stars21%
  • 3 stars10%
  • 2 stars21%
  • 1 star115%

Praise vs complaints

Phrases our text analysis found in 209 written reviews

  • Praise38697%
  • Complaints113%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10226%
  • Would recommend9825%
  • Communication6516%
  • Speed & response4712%
  • Quality & results3910%
  • Honesty & trust349%
  • Price & value123%

What customers talk about

We read 209 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Attorney Dustan Davidson was professional, composed, and impressive in every interaction.”
    “Kim was extremely unprofessional.”
  • “I would highly recommend Attorney Davidson to anyone seeking an attorney who combines confidence, sophistication, determination, and a genuine commitm…”
    “Call another attorney, he took my case and the results were 5 stars.”
  • “His finesse in the courtroom and sophisticated way of communicating truly stood out to me.”
  • “Their chat option was very helpful and I got a call very quickly after sharing my information.”
  • “He was thorough, determined, and committed to exploring the options available rather than simply settling for the easiest approach.”
  • “…torney who combines confidence, sophistication, determination, and a genuine commitment to pursuing the best possible outcome for their client.…”
  • “They listened to my situation and provided info and reasonable expectations.”
    “Refuse to give me a retainer price when requested”

People customers mention

  • Lutgen 32 reviews
  • Gaertner 15 reviews
  • Ben 15 reviews
  • Jamie 12 reviews
  • Pagac 11 reviews
  • Kevin 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Rece3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very Patient, Caring and Understanding Soul I had the privilege to speak with at Kim & Lavoy!!!! I’m from Alabama and I received Great Understanding from this Firm in matter of minutes!!!!!

Samuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Attorney, Jamie Pagac of Kim and Lavoy gave me a hand helping me with a case. I cannot recommend her; and the company enough. From the get go not knowing much she made it an easy process dealing with everything. Thanks again Jamie and Team!

Kurt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ben Lutgen was awesome,he answers all your questions with the most professionalism,he worked with the DA and had one of my charges reduced,just a great guy all around,thanks again

Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From start to finish Attorney LaVoy was professional, effecient and extremely knowledgeable. He guided our family through a difficult situation and communicated very well, and honestly, every step of the process. As a family we were extremely pleased with the outcome of our case. We highly recommend Attorney LaVoy and his team!!

Lawrence7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Attorney Jamie Pagac was amazing. She deftly handled what I considered a very unfair traffic ticket, and was kind and thoughtful in the process. I highly recommend her.

Cassidy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience working with Attorney Jamie Pagac of Kim & LaVoy. She was so kind, helpful, and attentive to my case. It felt like I was her only client and could reach out for assistance as often as needed. She did a wonderful job and I couldn't be happier with having worked with Jamie as my lawyer. I would highly recommend her services!

Photos

Customer reviews

4.8 ★★★★★ 244 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Karin GurichLocal Guide · 12 reviewsTotal number of Google reviews Karin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Attorney Dustan Davidson was professional, composed, and impressive in every interaction. He has an exceptional sense of style, with impeccable taste in suits, and carries himself with a calm, cool, and confident demeanor. His finesse in the courtroom and sophisticated way of communicating truly stood out to me. What I appreciated most was his persistence and dedication to pursuing every possible avenue to achieve the best outcome for me. He was thorough, determined, and committed to exploring the options available rather than simply settling for the easiest approach. He also demonstrated excellent judgment in knowing when and how to address my concerns in a sophisticated and reassuring manner, making me feel heard and respected. His professionalism, persistence, courtroom presence, and polished approach made a lasting positive impression on me. I would highly recommend Attorney Davidson to anyone seeking an attorney who combines confidence, sophistication, determination, and a genuine commitment to pursuing the best possible outcome for their client.

Rece Philon3 reviewsTotal number of Google reviews Rece has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very Patient, Caring and Understanding Soul I had the privilege to speak with at Kim & Lavoy!!!! I’m from Alabama and I received Great Understanding from this Firm in matter of minutes!!!!!

Samuel Lohry2 reviewsTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Attorney, Jamie Pagac of Kim and Lavoy gave me a hand helping me with a case. I cannot recommend her; and the company enough. From the get go not knowing much she made it an easy process dealing with everything. Thanks again Jamie and Team!

Kurt Glowacki3 reviewsTotal number of Google reviews Kurt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ben Lutgen was awesome,he answers all your questions with the most professionalism,he worked with the DA and had one of my charges reduced,just a great guy all around,thanks again

Kerry Etter4 reviewsTotal number of Google reviews Kerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From start to finish Attorney LaVoy was professional, effecient and extremely knowledgeable. He guided our family through a difficult situation and communicated very well, and honestly, every step of the process. As a family we were extremely pleased with the outcome of our case. We highly recommend Attorney LaVoy and his team!!

Adam BaderLocal Guide · 22 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Receptionist and lawyer were very patient and helpful in a stressful situation

Lawrence Platt7 reviewsTotal number of Google reviews Lawrence has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Attorney Jamie Pagac was amazing. She deftly handled what I considered a very unfair traffic ticket, and was kind and thoughtful in the process. I highly recommend her.

Cassidy E7 reviewsTotal number of Google reviews Cassidy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience working with Attorney Jamie Pagac of Kim & LaVoy. She was so kind, helpful, and attentive to my case. It felt like I was her only client and could reach out for assistance as often as needed. She did a wonderful job and I couldn't be happier with having worked with Jamie as my lawyer. I would highly recommend her services!

Connie Rymer1 reviewTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This office was very helpful with advice on a legal issue that I was experiencing with my son. Their chat option was very helpful and I got a call very quickly after sharing my information.

Rick Moegenberg2 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Attorney Jamie Pagac of Kim & LaVoy did an incredible job of handling my traffic violation case. She came very highly recommended and surpassed my expectations. Couldn’t be happier, hope I never need them again but if I do i know who to call.

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