Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

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Kindred Pest Control

Pest control service · Novi, MI · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#215 of 295 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 27%
4.8 ★★★★★ 351 Google reviews · 10 photos
94%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
4.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$91typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
📞 Call (979) 436-8023Request a call backWebsite ↗

Kindred Pest Control at a glance

Google reviewers rate Kindred Pest Control 4.8 out of 5 based on 351 reviews, with the owner responding to all feedback. Positive comments frequently highlight punctual arrivals, thorough treatments, and clear communication regarding service expectations and pet safety. However, some low-star reviews criticize aggressive door-to-door sales tactics, billing discrepancies, and alleged failures to resolve pest issues or honor cancellation terms.

  • Google rating: 4.8 out of 5 from 351 reviews (94% five-star).
  • Reviews on this page: 351 Google reviews (297 with written comments, 4 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 2, 2026.
  • Service: Wildlife serving Novi, Michigan.

Data from Google, last updated November 3, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction80Reliability70Craft & service–Value100Momentum100Replies to reviews100Satisfaction: 80 (median 92)Reliability: 70 (median 90)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 89)
Kindred Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kindred Pest Control: 80/100 on this factor. Category median: 92.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kindred Pest Control: 70/100 on this factor. Category median: 90.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kindred Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kindred Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kindred Pest Control: 100/100 on this factor. Category median: 89.A
100

Bar = this company · dark tick = category median.

Star ratings

351 Google reviews we collected

  • 5 stars32994%
  • 4 stars62%
  • 3 stars00%
  • 2 stars10%
  • 1 star154%

Praise vs complaints

Phrases our text analysis found in 297 written reviews

  • Praise51796%
  • Complaints194%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price8241%
  • Reasonable9949%
  • Overpriced52%
  • Not sure157%
$91-16% vs typical wildlife removal services

Middle half of what 148 customers paid ($45–$116) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude18034%
  • Quality & results15529%
  • Communication9017%
  • Speed & response6212%
  • Would recommend306%
  • Price & value102%
  • Honesty & trust92%

What customers talk about

We read 297 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He also explained everything that he was doing for the bug control, very friendly, very professional.”
  • “Excellent service and we haven’t had any bug issues so far this summer.”
    “After the issue was not resolved, I contacted your company to cancel the service and explained the reason for cancellation\.”
  • “I appreciate the time he takes to explain everything.”
    “Complete Failure to Perform: In June 2026, Kindred, they completely ghosted the as cerbally said monthly appointment.”
  • “He was on time and let me know when he was on the way.”
  • “Is the best if could recommend him every time I would explain things that I did not understand Richard Williams”
    “AVOID THIS SCAM, DO NOT SIGN ANYTHING ON A SALESPERSON'S IPAD AT YOUR DOOR FOR KINDRED PEST CONTROL.”
  • “Their pricing is fair/reasonable and our technician, David Griffin, is thorough, friendly and responsive.”
    “When I went to cancel service, they told me that even with this happening that I would still owe a cancellation fee.”
  • “Mike was knowledgeable, courteous, punctual, and genuinely cared about providing the best possible service.”
    “Scam was told one dollars for the first treatment and 35 every 3 months after they just tried to bill me 149.”

People customers mention

  • Brown 15 reviews
  • Carson 13 reviews
  • Weaver 10 reviews
  • Welker 8 reviews
  • Bradley 5 reviews
  • Griffin 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Kindred Pest Control for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Mariann14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 20 hours ago★★★★★

Richard did a very thorough job. He also explained everything that he was doing for the bug control, very friendly, very professional.

Paid $100–120Reasonable price
EyeSellLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Today Bradley Carson came out to do a fall/autumn treatment for pest control. This is the second time that Bradley has done our treatment. He is always kind, professional and knowledgeable regarding the treatment he has done. I appreciate the time he takes to explain everything.

Paid $140–160Great priceRodent exterminationSpider exterminationFlea & mite extermination
MargaretLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Bradley Carson was polite, friendly and explained everything he did. He was on time and let me know when he was on the way. Excellent service and we haven’t had any bug issues so far this summer. Highly recommend.

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Janet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dakota Weaver does and did an excellent job. He is very personable and professional.

Paid $80–100Reasonable priceSpider exterminationAnt exterminationService not listed
ImadLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Matthew Lauren treated my property today. He did a great job he seemed very knowledgeable and enthusiastic.

Paid $40–60Great priceSpider exterminationAnt extermination
JorgeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Dakota Weaver from Kindred Pest Control did a great job treating our home! Dakota was professional, courteous, and took the time to keep us informed about the treatment and what to expect afterward. We appreciate the clear instructions and excellent customer service. Thank you, Dakota, for your hard work!

Paid $120–140

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination102$58–$139
Ant extermination86$79–$246
Hornet & wasp extermination83$81–$214
Flea & mite extermination60$86–$323
Rodent extermination45$81–$323
Cockroach extermination29$81–$196
Bed bug extermination8$171–$426

Compare with

Photos

Customer reviews

4.8 ★★★★★ 351 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Mariann Conti14 reviewsTotal number of Google reviews Mariann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Richard did a very thorough job. He also explained everything that he was doing for the bug control, very friendly, very professional.

  • Price assessment: Reasonable price
  • Price: $100–120
Response from the owner · 6 months ago

Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.

EyeSell FunStuffLocal Guide · 37 reviewsTotal number of Google reviews EyeSell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Today Bradley Carson came out to do a fall/autumn treatment for pest control. This is the second time that Bradley has done our treatment. He is always kind, professional and knowledgeable regarding the treatment he has done. I appreciate the time he takes to explain everything.

  • Price assessment: Great price
  • Price: $140–160
  • Services: Rodent extermination, Spider extermination, Flea & mite extermination
  • Pest type: Ants, Rodents, Spiders
Response from the owner · 3 months ago

Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.

Margaret PrestonLocal Guide · 16 reviewsTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bradley Carson was polite, friendly and explained everything he did. He was on time and let me know when he was on the way. Excellent service and we haven’t had any bug issues so far this summer. Highly recommend.

  • Price assessment: Great price
  • Price: $100–120
  • Services: Hornet & wasp extermination, Spider extermination, Flea & mite extermination, Ant extermination
Response from the owner · 6 months ago

Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.

y zLocal Guide · 19 reviewsTotal number of Google reviews y has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jessica Welker and Dakota Weaver do a nice job. We really appreciate it.

Response from the owner · 5 months ago

Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.

Janet Robert10 reviewsTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dakota Weaver does and did an excellent job. He is very personable and professional.

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Spider extermination, Ant extermination, Service not listed
  • Pest type: Ants, Spiders, Other
Response from the owner · a week ago

Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.

Victor Smith6 reviewsTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and thorough work.

Response from the owner · a month ago

Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.

Roy Gildersleeve11 reviewsTotal number of Google reviews Roy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I want to apologize for missing you guys earlier today but ty came with great customer service positive attitude and was very patient wit is h me and did an outstanding job treating my yard and also my interior thanks Ty blessing brother

Response from the owner · 4 months ago

Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.

Imad BazziLocal Guide · 12 reviewsTotal number of Google reviews Imad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matthew Lauren treated my property today. He did a great job he seemed very knowledgeable and enthusiastic.

  • Price assessment: Great price
  • Price: $40–60
  • Services: Spider extermination, Ant extermination
Response from the owner · 3 months ago

Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.

Carlos Ayala2 reviewsTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

great job, very happy with the service he provided today.

  • Price assessment: Reasonable price
  • Price: $100–120
  • Services: Service not listed
  • Pest type: Other
Response from the owner · 5 months ago

Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.

ray samul6 reviewsTotal number of Google reviews ray has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dakota weaver did an excellent job for my home. Fast and efficient and polite hopefully he’ll do it again soon.

Response from the owner · 2 weeks ago

Thank you so much for taking the time to leave a review! Your feedback truly means a lot to us.

Kindred Pest Control on Google Maps →

Business details