Sheryl Roberts6 reviewsTotal number of Google reviews Sheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job cleaning our dryer vents !! Highly recommend them.
King's Cleaning Solutions
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 44 move-in/move-out cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 95%
5.0 ★★★★★ 60 Google reviews · 8 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
Aug 2026latest review
King's Cleaning Solutions at a glance
Google reviewers rate King's Cleaning Solutions five stars based on sixty reviews, noting the owner responds to ninety-seven percent of feedback. Customers describe carpet, furniture, tile, and dryer vent services as thorough, punctual, and reasonably priced. Recurring themes include professional communication, quick response times, and effective stain removal. One review mentions a technician accidentally knocking out internet service, but the owner promptly returned to resolve the issue, demonstrating a commitment to customer satisfaction.
- Google rating: 5.0 out of 5 from 60 reviews (100% five-star).
- Reviews on this page: 60 Google reviews (54 with written comments, 2 with photos).
- Owner responses: the business replied to 97% of reviews.
- Most recent review: August 27, 2026.
- Service: Move-In/Move-Out Cleaning Service serving Kokomo, Indiana.
Data from Google, last updated October 25, 2026.
Score profile vs other move-in/move-out cleaning services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.King's Cleaning Solutions: 99/100 on this factor. Category median: 92.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.King's Cleaning Solutions: 96/100 on this factor. Category median: 89.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.King's Cleaning Solutions: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.King's Cleaning Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.King's Cleaning Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
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Bar = this company · dark tick = category median.
Star ratings
60 Google reviews we collected
- 5 stars60100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
- Praise9798%
- Complaints22%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price250%
- Reasonable250%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results2828%
- Staff & attitude2121%
- Would recommend1919%
- Price & value1313%
- Speed & response1212%
- Honesty & trust44%
- Communication22%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kings Cleaning Solutions did an outstanding job cleaning my carpets and rugs.”
“Nice, professional, punctual, and provided clear expectations for what could and couldn’t be done for the extensive, very old, and set in stains on the carpet.”
“I would hands-down recommend them for your cleaning needs.”
“They did a great job and I feel like the price was very reasonable.”
“They had great customer service and quick response time.”
“I’ve found them to be completely trustworthy and incredibly dependable every time.”
“King's Cleaning Solutions was so easy to work with and get scheduled.”
People customers mention
- Jonathan 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired King's Cleaning Solutions for 4 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Claranette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We really appreciate their work, attitude and the price was good. We will call them again!!
Paid $200–250Great priceGeneral carpet cleaning
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 13 | $221–$423 |
| Upholstery cleaning | 5 | $144–$277 |
| Pet stain & odor removal | 2 | — |
| Carpet steam cleaning | 2 | $158–$290 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 60 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Lindsay Ousley12 reviewsTotal number of Google reviews Lindsay has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKings Cleaning Solutions did an outstanding job cleaning my carpets and rugs. They had great customer service and quick response time. I would hands-down recommend them for your cleaning needs. I will be referring them to all my friends and family.
Response from the owner · 5 months ago
Thank you Lindsay! It’s always an honor to be recommended by realtors!
kissable.kris2 reviewsTotal number of Google reviews kissable.kris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI needed carpets cleaned in a new to me house. Nice, professional, punctual, and provided clear expectations for what could and couldn’t be done for the extensive, very old, and set in stains on the carpet. The stains were very old and the color of the stains could only be helped, not fixed perfectly as reflected in my before and after pictures. Even tho some stains remained, they are exceptionally better. The carpet looks even better in person than the pictures reflect. The carpet is still damp, so the coloring in the pictures is a little darker than the final result. The carpet is very clean and actually feels soft on the bottom of my feet again! The pictures are labeled before and after. This is no “do it yourself” type of result. I know because first I tried the “do it yourself” way. The water was almost all soaked up by the vacuuming setup. It was only left damp. To top it all off, the price was great for the service compared to other local companies. I would recommend and use this company’s services again. Thank you Johnathon and team!
- Price assessment: Great price
- Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · 5 months ago
Thank you so much for your outstanding review! It was fun to go toe-to-toe against the DIY methods and deliver a smack-down!
Annie Adams5 reviewsTotal number of Google reviews Annie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had heard good things about Kings Cleaning Solutions . Once I was ready I was able to schedule exactly when I wanted. They arrived right on time and made quick work cleaning the carpet and furniture in both the house and motor home. They did a great job and I feel like the price was very reasonable.. I definitely recommend Kings..
- Services: Upholstery cleaning, General carpet cleaning
Response from the owner · 5 months ago
Thank you Annie! It’s always fun to clean motorhomes since it’s a service we specialize in but don’t get to do often.
coloredrings4 reviewsTotal number of Google reviews coloredrings has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLiterally was at my house in an hour the same day after I called for service! Very nice staff, carpets looked and smelled great! Will use again!
Response from the owner · 6 months ago
Thank you for trusting us to clean the carpets in your new home!
Claranette Wilson1 reviewTotal number of Google reviews Claranette has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe really appreciate their work, attitude and the price was good. We will call them again!!
- Price assessment: Great price
- Price: $200–250
- Services: General carpet cleaning
Response from the owner · 6 months ago
Thank you for allowing us to brave the bitter cold and snow to clean your carpets!
Josh Walden8 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery reliable and trustworthy!
Response from the owner · 6 months ago
Thank you for trusting us!
Brittany Rahl1 reviewTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKing's Cleaning Solutions was so easy to work with and get scheduled. They showed up early and ready to work on my carpets. Carpets are clean and smell amazing! My house looks totally different. I highly recommend Jonathan and Maggie King.
- Price assessment: Reasonable price
- Services: General carpet cleaning
Response from the owner · a year ago
Thank you for utilizing our services! If you need anything, do not hesitate to reach out. We pride ourselves on treating our customers like we treat our family!
Heather Shrock7 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKings Cleaning Solutions is absolutely top-notch! They are very efficient, extremely professional, and always kind and respectful. Their work is thorough, and you can tell they truly care about doing the job right. I’ve found them to be completely trustworthy and incredibly dependable every time. We’ve been doing business with them for over 10 years. They have cleaned our carpets and were here to assist with all of the water mitigation after our home flooded. Overall, they are simply the best around—highly recommend!
Response from the owner · a year ago
Thank you for trusting us in your house with not only your carpet, upholstery, and rugs, but also with the unexpected water intrusion! It has been a pleasure doing business with you for over a decade.
AL DI WO18 reviewsTotal number of Google reviews AL has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJon and his team did a AMAZING job !! Carpet and furniture looks great.
- Price assessment: Reasonable price
- Services: Upholstery cleaning, General carpet cleaning
Response from the owner · a year ago
Thank you for your review! We're grateful for the chance to serve you and always aim to treat our customers like family.
Business details
- Address: 2292 West State Road 18, Kokomo, IN 46901
- Phone: (765) 698-5096
- Website: kingscleaningsolutions.com
- Service area: Kokomo, IN