iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%53+28.9Reliability 24%23+5.6Value 14%100+14.1Replies to reviews 7%70+4.9Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#85 of 93 car wash servicesiPosition by Experts Score among all companies we track in this category. · better than 9%
4.6★★★★★131 Google reviews · 24 photos
83%five-star reviews
4.64★last 12 monthsiAverage stars on reviews from the last 12 months only.
17.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate KingZ Hand Wash & Detail Center 4.6 out of 5 based on 131 reviews, frequently praising the staff for being friendly, punctual, and thorough with interior and exterior cleaning services. Many customers find the pricing reasonable for the quality of work provided, noting that the hand wash method keeps vehicles cleaner for longer periods. However, recurring criticisms in lower-rated reviews highlight instances of missed spots, streaks, or insufficient attention to detail, with some customers reporting that the final result did not match the service price or expectations.
Google rating: 4.6 out of 5 from 131 reviews (83% five-star).
Reviews on this page: 132 Google reviews (101 with written comments, 11 with photos).
Owner responses: the business replied to 70% of reviews.
Most recent review: October 17, 2026.
Service: Car Wash serving Philadelphia, Pennsylvania.
Data from Google, last updated November 5, 2026.
Score profile vs other car wash services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyCar Wash Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.KingZ Hand Wash & Detail Center: 53/100 on this factor. Category median: 89.C
53
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.KingZ Hand Wash & Detail Center: 23/100 on this factor. Category median: 86.D
23
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.KingZ Hand Wash & Detail Center: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.KingZ Hand Wash & Detail Center: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.KingZ Hand Wash & Detail Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.KingZ Hand Wash & Detail Center: 70/100 on this factor. Category median: 86.B
70
Bar = this company · dark tick = category median.
Star ratings
132 Google reviews we collected
4.6of 5
5 stars11083%
4 stars86%
3 stars32%
2 stars54%
1 star65%
Praise vs complaints
Phrases our text analysis found in 101 written reviews
94%praise
Praise12594%
Complaints86%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price457%
Reasonable229%
Overpriced00%
Not sure114%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4030%
Price & value3023%
Staff & attitude2620%
Speed & response1713%
Would recommend108%
Honesty & trust75%
Communication32%
What customers talk about
We read 101 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys there did a great job with a wash and wax, and were very friendly.”
“The price is affordable as well, we really liked everything about our experience.”
“Also think I was overcharged because I was a woman and they thought I didn’t know better.”
“👏 Highly recommended and everyone is very professional and respectful.”
“My experience was good quick and straight to the point hand wash is much better for your car!”
“They do a great job, they leave my car very clean, I recommend them.”
“Summary: Never going there again nor would I recommend them even to my least favorite person.”
“The best in south Philly for a hand wash, wouldn’t trust anyone else with my car!”
“Professional and easy to work with with great attention to detail.”
People customers mention
Philly4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired KingZ Hand Wash & Detail Center for 8 kinds of job. Pick one to see what they paid and said.
DDaniel7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The guys there did a great job with a wash and wax, and were very friendly. I’ve been to other washes in the city and this one was the best. Reasonably priced as well
Great priceScratch removalCar waxing
TTy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★
This was my third visit to this car detailing service, and unfortunately, it didn’t meet my expectations. During my first visit, I had to ask them to re-clean my car, and while the second visit was much better, I decided to give it another try because of that. This time, I opted for an upgraded service that cost…
AAdamLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★
Took car promptly and had it done quickly but for 50 bucks the wheels were still dirty.
Not sure
SSaraLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Suspicious of any bad reviews of this place. They put in the WORK to scrub down my absolutely disgusting family car every time. They don’t care what your kids smear in the back seats, they will get it out!!
YYukonLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
KingZ made my 2010 SUV look like a 2025. I had the interior cleaned and shampood due to the interior looking like it had been in a flood, as I purchased it from an auto auction. I normally am pretty good with cleaning my cars interior however, this job was too much for me, so I decided to use a detailer for the…
Seat shampooingAuto detailingVacuuming
HHarry5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Nice work. They are trusted with my classics. And another beautiful job. Thank you!!
The guys there did a great job with a wash and wax, and were very friendly. I’ve been to other washes in the city and this one was the best. Reasonably priced as well
Price assessment: Great price
Services: Scratch removal, Car waxing
Busyness: Not busy
T
Ty Ty3 reviewsiTotal number of Google reviews Ty has written across all businesses on Google Maps, not just this one.
This was my third visit to this car detailing service, and unfortunately, it didn’t meet my expectations. During my first visit, I had to ask them to re-clean my car, and while the second visit was much better, I decided to give it another try because of that. This time, I opted for an upgraded service that cost $135.
I didn’t mind paying the price, but when I got into my car, it was still dirty. There were areas that clearly needed vacuuming, and I still had watermelon juice on the middle console from a previous spill. I can’t understand how I paid for a detailed wash and still found my car in this condition. It’s really unacceptable. I wish I could share a video to show how disappointing this experience was. I’ve decided not to return to this place again.
Price assessment: Reasonable price
Services: Auto detailing, Vacuuming, Auto interior vacuuming
Response from the owner · 5 months ago
We would like to remind you that the service you paid for was an exterior detail. The interior got a basic vacuum and wipe down on the house, as that wasn’t part of the service you paid for. If your main concern was the interior then we would’ve worked on the interior as well but that wasn’t requested by you at that time.
F
Fabiana ClementiLocal Guide · 36 reviewsiTotal number of Google reviews Fabiana has written across all businesses on Google Maps, not just this one.
Suspicious of any bad reviews of this place. They put in the WORK to scrub down my absolutely disgusting family car every time. They don’t care what your kids smear in the back seats, they will get it out!!
Response from the owner · 5 months ago
Thank you 🙏 !!!!
Yes we have always suspected of them weird reviews too 😅
Y
Yukon DenaliLocal Guide · 40 reviewsiTotal number of Google reviews Yukon has written across all businesses on Google Maps, not just this one.
KingZ made my 2010 SUV look like a 2025. I had the interior cleaned and shampood due to the interior looking like it had been in a flood, as I purchased it from an auto auction. I normally am pretty good with cleaning my cars interior however, this job was too much for me, so I decided to use a detailer for the first time. Glad I did! Every inch of the interior looks new. The air vents are even shining, along with the center console, seat belt fasteners!!! Nothing was overlooked. I'll definitely be back with my other car.
Services: Seat shampooing, Auto detailing, Vacuuming, Auto interior vacuuming
Response from the owner · 5 months ago
We appreciate your support!
Thank you so much !!!
S
Steven ShermanLocal Guide · 75 reviewsiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
First and last time coming here, customer service was ok. I called ahead to see what packages they offered I have a brand new car so I didn’t need a shampoo. The woman said I needed. A basic interior clean and explained it took about a half hour to 45 minutes. Vacuum all crevices, wipe down everything inside. Wash my mats ect. I had to pull over and clean it again after they were done whatever they used on my back seat left some residue in my car. Dash wasn’t even wiped with a rag, will not ever come here again. Maybe educate the people that answer the phones so they don’t provide false info if that is if she was wrong or the people were just lazy. I feel like he rushed because a bmw came in right behind me. Doors weren’t even wiped. They literally spent 7 minutes or lesss on my car because I was on hold with my bank before I even got there , maybe a minute. I thought they were going to pull it on the curb to do the inside but apparently they were done.
I just won’t return here again 🤷♀️