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Pirates & Parrots Car Wash

Car wash · Philadelphia, PA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 93 car wash servicesPosition by Experts Score among all companies we track in this category. · better than 36%
4.8 ★★★★★ 122 Google reviews · 23 photos
93%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
46%reviews answered by the owner
Nov 2026latest review

Pirates & Parrots Car Wash at a glance

Reviewers highlight the facility’s clean environment, friendly staff, and extensive self-service detailing equipment, including free vacuums, tire shine, and mat cleaning areas. Customers frequently mention reasonable pricing and monthly membership options, though some note that costs are higher than local averages. Recurring criticisms involve perceived expense, lack of assistance with final wipe-downs, and isolated incidents of vehicle damage or disorganized layouts.

  • Google rating: 4.8 out of 5 from 122 reviews (93% five-star).
  • Reviews on this page: 122 Google reviews (96 with written comments, 13 with photos).
  • Owner responses: the business replied to 46% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Car Wash serving Philadelphia, Pennsylvania.

Data from Google, last updated November 5, 2026.

Score profile vs other car wash services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction83Reliability78Craft & service–Value100Momentum100Replies to reviews58Satisfaction: 83 (median 89)Reliability: 78 (median 86)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 58 (median 86)
Pirates & Parrots Car WashCar Wash Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pirates & Parrots Car Wash: 83/100 on this factor. Category median: 89.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pirates & Parrots Car Wash: 78/100 on this factor. Category median: 86.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pirates & Parrots Car Wash: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pirates & Parrots Car Wash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pirates & Parrots Car Wash: 58/100 on this factor. Category median: 86.C
58

Bar = this company · dark tick = category median.

Star ratings

122 Google reviews we collected

  • 5 stars11493%
  • 4 stars43%
  • 3 stars00%
  • 2 stars00%
  • 1 star43%

Praise vs complaints

Phrases our text analysis found in 96 written reviews

  • Praise9399%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4071%
  • Reasonable1527%
  • Overpriced12%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3941%
  • Quality & results1516%
  • Price & value1516%
  • Would recommend1314%
  • Speed & response55%
  • Honesty & trust44%
  • Communication33%

What customers talk about

We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Best car wash in the CITY, nice staff and clean environment, thank you for a wonderful experience.”
  • “Although I had my daughter in the back, I couldn’t use all the self-cleaning tools, but the exceptional service convinced me to return.”
  • “Greta Car wash , affordable they offer to helo you even though tus self serve”
  • “I’m from South Philly, but I definitely found my go-to car wash whenever I’m up in North Philly.”
  • “I initially went to Pirates and Parrots to do a quick vacuum and cleanup on the interior of my car but I left with so much more!”
  • “The crew there is always attentive, polite, and genuinely makes the whole experience enjoyable.”
  • “They took the time to explain the different wash packages and membership options without making me feel pressured, which I really appreciated.”

People customers mention

  • Philly 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pirates & Parrots Car Wash for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

ramani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Best car wash in the CITY, nice staff and clean environment, thank you for a wonderful experience.

Great pricePolishing
ithan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The friendly staff made my first visit enjoyable. Although I had my daughter in the back, I couldn’t use all the self-cleaning tools, but the exceptional service convinced me to return.

Great priceAuto detailingVacuuming
CheriLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Staff was Very helpful, Entire place is very clean with all supplies you need to detail your own car at “ No” extra charge. Free air for your tires if needed. I highly recommend Pirates & Parrots Car Wash. Prices are very reasonable. They have monthly memberships as well.

Great priceAuto detailingVacuumingAuto interior vacuuming
Yosif15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★

Expensive , they don’t help you wipe down the car after wash you have to do it by yourself, the car still got stains after getting out the tube and bended my tag plates , not coming back again

Anita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

First time coming here and I honestly loved it! Everyone was super nice, friendly, and helpful. The staff kept checking on me to make sure I was good, which I really appreciated! I also love that after the automatic wash, you can take your time vacuuming and cleaning your car however you like without feeling rushed.…

Great price
Ben7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

This car wash is amazing all the workers were very nice to me and offered many things for my car to be clean. Best car wash ever hands down. Come check it out for yourselves I promise you’ll love it.

Photos

Customer reviews

4.8 ★★★★★ 122 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
ramani white1 reviewTotal number of Google reviews ramani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best car wash in the CITY, nice staff and clean environment, thank you for a wonderful experience.

  • Price assessment: Great price
  • Services: Polishing
  • Busyness: Not busy
ithan sandoval2 reviewsTotal number of Google reviews ithan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The friendly staff made my first visit enjoyable. Although I had my daughter in the back, I couldn’t use all the self-cleaning tools, but the exceptional service convinced me to return.

  • Price assessment: Great price
  • Services: Auto detailing, Vacuuming
Cheri Durant-Carter (Che)Local Guide · 79 reviewsTotal number of Google reviews Cheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff was Very helpful, Entire place is very clean with all supplies you need to detail your own car at “ No” extra charge. Free air for your tires if needed. I highly recommend Pirates & Parrots Car Wash. Prices are very reasonable. They have monthly memberships as well.

  • Price assessment: Great price
  • Services: Auto detailing, Vacuuming, Auto interior vacuuming
  • Busyness: Busy
Lynz Arne3 reviewsTotal number of Google reviews Lynz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great car love it . Affordable recomendaciones best in the city

Duckens Saintalus Dorce1 reviewTotal number of Google reviews Duckens has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great car wash recommend they also have promo our right now there awesome

Milciaeds Martinez1 reviewTotal number of Google reviews Milciaeds has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Greta Car wash , affordable they offer to helo you even though tus self serve

Yosif Mandache15 reviewsTotal number of Google reviews Yosif has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Expensive , they don’t help you wipe down the car after wash you have to do it by yourself, the car still got stains after getting out the tube and bended my tag plates , not coming back again

Mir Hamza2 reviewsTotal number of Google reviews Mir has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

good car wash have everything you need and more Recommended 🫶🏻♥️

  • Price assessment: Reasonable price
  • Services: Auto detailing
Eduardo Reyes2 reviewsTotal number of Google reviews Eduardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good car wash I love it recommend

Anita1 reviewTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time coming here and I honestly loved it! Everyone was super nice, friendly, and helpful. The staff kept checking on me to make sure I was good, which I really appreciated! I also love that after the automatic wash, you can take your time vacuuming and cleaning your car however you like without feeling rushed. The self-service area is clean, organized, and has everything you need. Overall, such a great experience and amazing customer service! I’m from South Philly, but I definitely found my go-to car wash whenever I’m up in North Philly. I’ll definitely be back ❤️

  • Price assessment: Great price

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Business details