Experts Reviews · Company report
Kirch Improvements, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Kirch Improvements, LLC

Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 58 pergola contractors · 5.0★ from 60 Google reviews

Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kirch Improvements, LLC is better than 99% of pergola contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kirch Improvements, LLC is better than 97% of pergola contractors.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kirch Improvements, LLC is better than 98% of pergola contractors.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kirch Improvements, LLC is better than 100% of pergola contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kirch Improvements, LLC is better than 100% of pergola contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kirch Improvements, LLC is better than —% of pergola contractors.–
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Reviews for your job

Customers hired Kirch Improvements, LLC for 6 kinds of job.

Kirch Improvements, LLC for deck installation

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Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9

All 13 Google reviews tagged “Deck installation”

ReBecca14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't rave enough about John and his team. From start to finish, everything was done as promised. You won't need to follow-up with them. You won't need to wait for answers. They're incredibly professional, very hard working, extremely precise and responsive. Jaclyn is incredible in the office and is on top of…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
CherieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely fantastic experience!

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently had Kirch Improvements replace our old, rotting, unsafe deck. The process was great start to finish. Communication was great. Easy to work with and made sure to cover every detail. Their crew was extremely efficient, always on time and super professional. The deck turned out to be better than we could've…

Customer photo from Kyle's review
Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are so glad we went with Kirch. Had 5 different companies come in to quote on the tear-down of our existing, very large, elevated wood deck and replace it with a somewhat larger, elevated, composite deck. We narrowed it down to Kirch and one other builder we liked, but went with Kirch because they could meet…

Customer photo from Thomas's reviewCustomer photo from Thomas's reviewCustomer photo from Thomas's review
Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
GageLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the first consult to final installation, I couldn't say enough about my appreciation for John and his team. It was an easy and smooth process every step of the way, and they were tremendously knowledgeable and understanding as we considered our options. John's design considered our preferences and needs, and…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Nick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and his team were very responsive to our initial inquiry and came out and gave a very thorough estimate and realistic timeline and helped us work through getting the permit with the Village which was super helpful. When it came time for the job itself the plan came together beautifully with great quality and…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
KielLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't say enough good things about Kirch. Their pricing was competitive, and their work is amazing. Communication was perfect and the owner was on the job site from start to finish. They made the whole process as easy as possible. Even the city inspector was raving about how he loves coming to Kirch job sites…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Harry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional installation, high quality products, attention to detail, on schedule, on budget, competitive pricing, easy to work with..would highly recommend Kirch Improvements.

Deck installation+ Professionalism
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A very professional, hard working group. Job finished on time even with weather delay. Job site so clean when finished that if it wasn't for the new decks you would of never know they had been here. The price was very reasonable compared to other bids. I would use them again. Thanks for the great job, I love my new decks.

Composite decksDeck installationDeck replacement
Darren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kirch Improvements is a Five Star company. Excellent communication and quality product provided. Will recommend them to anyone who is considering replacing or building a new deck.

Composite decksDeck cleaningDeck design+ Responsiveness+ Punctuality+ Quality
KLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This review is looooong over due. Kirch finished our deck May 2021 or so..... but we have been having too much fun enjoying it and I kept forgetting to write a review. So, sorry about that Jaclyn & John! In a nutshell, Jaclyn & John were amazing to work with and insanely knowledgeable. We spoke with 4 builders and…

Composite decksDeck designDeck installation
Nicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Not a negative thing we can say about Kirch Improvements. This was our first time ever hiring a contractor and making this big of a financial investment so needless to say we were a bit apprehensive going into it. But all we had to do was tell them what we were looking for and they did all the rest of the work.…

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Composite decksDeck designDeck installation+ Responsiveness+ Punctuality+ Quality

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

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