Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Kiss Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%71+5Momentum penalty54−4.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Kiss Salon

Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 57 wedding hair stylists · 4.9★ from 238 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kiss Salon is better than 86% of wedding hair stylists.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kiss Salon is better than 76% of wedding hair stylists.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kiss Salon is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kiss Salon is better than 100% of wedding hair stylists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kiss Salon is better than 54% of wedding hair stylists.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kiss Salon is better than 71% of wedding hair stylists.B
71

Reviews for your job

Customers hired Kiss Salon for 8 kinds of job.

Kiss Salon for gloss or glaze

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Gloss or Glaze”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7

All 12 Google reviews tagged “Gloss or Glaze”

Jenna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Luxurious experience from the moment you step foot in the door —the team is so caring and passionate. I love it all!!!

Paid $200+BlowoutsPermsHair straightening
Angeline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience at Kiss Salon was wonderful! Everyone was so attentive and friendly. Jean Claude is a master at his art! He explained what was needed for my hair in regards to color since my natural color is fairly dark (which is something other salons haven't done for me in the past) and then I proceeded to…

BlowdryGloss or GlazeHair coloring
The4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

6 stars!! My husband wants to re-marry me, I feel a million bucks, my hair hasn’t been compromised and is feeling lush and thick, I learnt heaps of tips and am extremely excited to continue my journey with Jean Claude! Kiss kiss xx !! Long strong hair here we come!!

Gloss or GlazeHairstylingHaircut
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jean Claude worked magic on my DIY color! Amazing staff and beautiful salon. Will definitely be going back. Thanks Jean Claude!

BlowoutsGloss or GlazeHair highlighting
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best salon in all of DC! I have long blonde hair and Victoria does my highlights and blow dry each time I come- she does an incredible job. By far the best salon experience and best color I’ve had. Highly recommend!!!

Curly hairGloss or GlazeHair coloring
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been searching for a new hair salon for months and was terrified to let somebody new touch my hair after my hairstylist of 20 years turned my hair yellow and brassy blonde. Living in West End, I pass Kiss on a daily basis and decided to check out the website. Victoria’s bio spoke to me and I called the same day…

BalayageGloss or GlazeHaircut+ Punctuality+ Cleanliness+ Quality
HannahLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been seeing Jean Claude for years. In fact I travel from all over the country just to see him for haircut, balayage and gloss. I originally found him when my hair was fried from getting it over bleached from another place, and he assisted me in color correction and repairing my hair. Now, he has his own Salon…

BalayageBang trimGloss or Glaze+ Punctuality+ Cleanliness+ Quality
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing service! Got exactly what I asked for. Loved everything about the salon. Cappuccinos are delicious. Staff are all very friendly and welcoming. Highly recommended it.

Gloss or GlazeHair coloringHaircut+ Punctuality+ Cleanliness+ Quality
Christine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jean Claude did a wonderful job with my hair. He listened and then created a cut and color that were better than the picture I had in my mind. The salon staff are very friendly and helpful, and the salon is in a nice neighborhood with easy parking in the adjacent hotel garage. I will be back again!

Gloss or GlazeHair coloringHairstyling+ Cleanliness+ Quality+ Professionalism
Yve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Victoria is a true artist - creating color that is flattering with my skin tone and sculpting a cut that looks great even when I’m the one styling my hair. She listens wonderfully, and kindly shares her advice when I’m wanting something that won’t end up looking the way I intend — too many stylists will just stay silent. She has a customer for life!

Gloss or GlazeHaircutService not listed+ Punctuality+ Cleanliness+ Quality
Lisle5 years ago★★★★★

Rating only, no written review.

Gloss or GlazeHaircutHair highlighting+ Punctuality+ Cleanliness+ Quality
maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Gloss or GlazeHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality

Price

$185+59% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut88$45–$91
Hair coloring50$214–$426
Hairstyling49$58–$136
Hair highlighting28$214–$426
Blowouts26$50–$97
Blowdry15—
Curly hair13—
Balayage12$246–$426

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