Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
Google reviewers rate Kitty City Salon 4.9 out of 5 based on 132 reviews, with the owner not replying to any comments. Customers frequently praise the specialized cat grooming services, including baths, trims, and mat removal, noting the staff's knowledge of feline behavior and gentle approach to shy or older animals. Recurring themes highlight excellent communication, reasonable pricing, and thoughtful extras like blankets and toys, while two one-star reviews criticize the handling of a cat during a visit.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
132 Google reviews we collected
Phrases our text analysis found in 108 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 108 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Rebecca at Kitty City is always so friendly and I love dropping off / picking up Delilah.”
“We highly recommend Kitty City Salon and we have already scheduled another appointment in advance!”
“Always do a great job, genuinely care about my cat's health and well being, love this place!”
“Professional approach backed up with good neighborly humor and reasonable rates!”
“An honest and insightful description of our cat's need for grooming, including frequency of appointments.”
“She was also super quick but gentle with him for his first ever groom, and he smells fantastic!”
“I’m a first time cat owner and she answered all my questions and handled my cat, Rian with a lot of love and care.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Kitty City Salon for 4 kinds of job. Pick one to see what they paid and said.
Rebecca at Kitty City is always so friendly and I love dropping off / picking up Delilah. Delilah always is taken great care of and we have the best grooming experience! I book out every 3-4 months. The best grooming place!!!
My cats favorite Salon. They love their groomer and the place. I love it too. Its pretty busy so book in advance. I book my cats appointments months/a year in advance lol.
Always do a great job, genuinely care about my cat's health and well being, love this place!
Big Thank you for the individual approach to Shy and always taking care of his specific needs. We love you, you are the best! ❤️
It was our kitties Jack and Binx first time at the kitty salon. They were so very well taken care of and came home looking like fresh, clean little kitty lions, lol! They also came home with blankets, toys and treats! This salon really takes pride in caring for our furry babies! Thank you!
I've been here 3 times and Rebecca does amazing work. Im not the best at brushing my siberians fur out regularly so I come here a few times a year and it makes a HUGE difference. They offer much needed services and there customer service is amazing. 5 stars
| Job | Reviews | Category typical |
|---|---|---|
| Cat grooming and styling | 7 | — |
| Cat ear cleaning | 2 | — |
| Cat grooming | 2 | — |
| Cat nail trimming | 2 | — |
4.9 ★★★★★ 132 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Rebecca at Kitty City is always so friendly and I love dropping off / picking up Delilah. Delilah always is taken great care of and we have the best grooming experience! I book out every 3-4 months. The best grooming place!!!
Never thought I would find a place that does cats!
My cats favorite Salon. They love their groomer and the place. I love it too. Its pretty busy so book in advance. I book my cats appointments months/a year in advance lol.
Always do a great job, genuinely care about my cat's health and well being, love this place!
Big Thank you for the individual approach to Shy and always taking care of his specific needs. We love you, you are the best! ❤️
Best cat spa! Highly recommend. My cat looks forward to getting groomed.
It was our kitties Jack and Binx first time at the kitty salon. They were so very well taken care of and came home looking like fresh, clean little kitty lions, lol! They also came home with blankets, toys and treats! This salon really takes pride in caring for our furry babies! Thank you!
Best experience I've ever had with any service. Rebecca was exceptional!
I've been here 3 times and Rebecca does amazing work. Im not the best at brushing my siberians fur out regularly so I come here a few times a year and it makes a HUGE difference. They offer much needed services and there customer service is amazing. 5 stars
I’ve taken my girl other places for grooming, this is by far the best. They take great care of your cat while there and excellent grooming services. Highly recommend. Book early as they do fill up! Thank you Rebecca! Nala looks fantastic!
Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
