Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
KMK Pool Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

KMK Pool Service

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 4.9★ from 158 Google reviews

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Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.KMK Pool Service is better than 93% of swimming pool installation services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.KMK Pool Service is better than 85% of swimming pool installation services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.KMK Pool Service is better than —% of swimming pool installation services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.KMK Pool Service is better than 100% of swimming pool installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.KMK Pool Service is better than 100% of swimming pool installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.KMK Pool Service is better than 46% of swimming pool installation services.C
46

Reviews for your job

Customers hired KMK Pool Service for 8 kinds of job.

KMK Pool Service for leaf traps

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Leaf traps”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Leaf traps”

Bodie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kevin has been super helpful in getting our pool back on track!! It was a daily fight to keep things balanced and getting the system to work right. He came in a diagnosed and fixed a bunch of stuff the first week of working with him. He communicates quickly and clearly about what he’s doing and what he recommends.…

Customer photo from Bodie's review
Great priceWater treatmentLeaf trapsService not listed
BrianLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Couldn’t recommend this company highly enough! They are very thorough, knowledgeable, and communicative. We previously had a pool company that didn’t even do the bare minimum, and when we switched to this company, they had us completely reset and fully up and running in a matter of weeks. I don’t know anything about…

Reasonable priceFilter cleaningTile brushingWater treatment
LpHawkeyes2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kevin is wonderful. He keeps my pool water very clean and clear.

Great priceTile brushingWater treatmentWall brushing
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service. Excellent price for pool service. Always on time. Fixes any problems with pool fast and reliable.

Great priceFilter cleaningWater treatmentVacuuming
Emerson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Kevin has been amazing! We called him after buying our house where the pool had been neglected for a month during the selling process. He turned everything around in just a couple days and has helped us figure out our filter problems and teach us how to best care for our new pool. He’s extremely knowledgeable and…

Filter cleaningWater treatmentWall brushing
NhatLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Have gone through quite a few Pool maintenance companies. Kevin has been great. It’s been a few months. Worked out a specialized plan that works for our needs. Price is reasonable, especially because he really focuses on optimal chemical balances and my pool has been pristine! Something I have come to realize is…

Reasonable priceFilter cleaningTile brushingWater treatment
Nicolle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve been using KMK pool service for years, and I couldn’t be happier. Kevin is reliable, knowledgeable, and truly a great guy. My pool has never looked better. Highly recommend!

Customer photo from Nicolle's review
Filter cleaningWater treatmentSwimming pool summerization
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Pool Service! We couldn’t be happier with our pool guy! He is reliable, knowledgeable, and always goes above and beyond to keep our pool looking crystal clear. Every visit is thorough—he checks all the equipment, balances the water perfectly, and takes the time to explain anything…

Great priceFilter cleaningWater treatmentSwimming pool summerization
Arlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

He does a excellent job, professional very knowledgeable

Great priceFilter cleaningTile brushingWater treatment
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Kevin (KMK Pool Service) has been our technician for the past 9 years, he was recommended by a family member who also uses his service. I appreciate Kevin’s professionalism and communication. Kevin pays attention to even the smallest of details, our pool is well maintained and always clean and clear.

Reasonable priceFilter cleaningTile brushingWater treatment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 32%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water treatment36—
Filter cleaning30—
Wall brushing17—
Tile brushing16—
Vacuuming15—
Swimming pool summerization11—
Leaf traps10—
Netting10—

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