Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
KMK Pool Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

KMK Pool Service

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 33 swimming pool installation services · 4.9★ from 158 Google reviews

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Report card

Percentile vs other swimming pool installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.KMK Pool Service is better than 93% of swimming pool installation services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.KMK Pool Service is better than 85% of swimming pool installation services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.KMK Pool Service is better than —% of swimming pool installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.KMK Pool Service is better than 100% of swimming pool installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.KMK Pool Service is better than 100% of swimming pool installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.KMK Pool Service is better than 46% of swimming pool installation services.C
46

Reviews for your job

Customers hired KMK Pool Service for 8 kinds of job.

KMK Pool Service for winterization

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Winterization”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Winterization”

Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service. Excellent price for pool service. Always on time. Fixes any problems with pool fast and reliable.

Great priceFilter cleaningWater treatmentVacuuming
NhatLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Have gone through quite a few Pool maintenance companies. Kevin has been great. It’s been a few months. Worked out a specialized plan that works for our needs. Price is reasonable, especially because he really focuses on optimal chemical balances and my pool has been pristine! Something I have come to realize is…

Reasonable priceFilter cleaningTile brushingWater treatment
Nicolle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve been using KMK pool service for years, and I couldn’t be happier. Kevin is reliable, knowledgeable, and truly a great guy. My pool has never looked better. Highly recommend!

Customer photo from Nicolle's review
Filter cleaningWater treatmentSwimming pool summerization
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Pool Service! We couldn’t be happier with our pool guy! He is reliable, knowledgeable, and always goes above and beyond to keep our pool looking crystal clear. Every visit is thorough—he checks all the equipment, balances the water perfectly, and takes the time to explain anything…

Great priceFilter cleaningWater treatmentSwimming pool summerization
Arlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

He does a excellent job, professional very knowledgeable

Great priceFilter cleaningTile brushingWater treatment
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Kevin (KMK Pool Service) has been our technician for the past 9 years, he was recommended by a family member who also uses his service. I appreciate Kevin’s professionalism and communication. Kevin pays attention to even the smallest of details, our pool is well maintained and always clean and clear.

Reasonable priceFilter cleaningTile brushingWater treatment
GwiinLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Kevin – Highly Recommended! Kevin is absolutely outstanding! His service goes above and beyond — he monitors my pool equipment closely and consistently catches issues at an early stage, saving me time, money, and potential damage. He repaired problems that my previous pool…

Reasonable priceFilter cleaningTile brushingWater treatment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 32%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water treatment36—
Filter cleaning30—
Wall brushing17—
Tile brushing16—
Vacuuming15—
Swimming pool summerization11—
Leaf traps10—
Netting10—

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