Analyzing 8,524,5828.5M ReviewsFor 24,19424.2K Experts
Google reviewers rate the shop 4.9 out of 5 based on 666 reviews, with the owner responding to 11 percent of them. Praise frequently highlights professional communication, timely repairs, and assistance with insurance claims, noting that vehicles often appear restored to showroom condition. However, low-star reviews criticize delayed turnaround times, the use of non-original parts, and poor handling of rental car billing.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
666 Google reviews we collected
Phrases our text analysis found in 606 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 606 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’m grateful for their warm and attentive customer service.”
“The team at Kobi Auto Collision did an amazing job on my car.”
“Might look nice atm but was not quality work !”
“I’m very satisfied with the repairs and will recommend them to everyone I know .”
“Super friendly staff, clear communication, and they delivered right on time.”
“They explained everything clearly and the price was fair.”
“I was there because the first job they did is beautiful and the price was good, the second job I had another places estimate cost me $1000 and they do…”
“I honestly can’t say enough good things about Kobi Auto Collision.”
“Horrible and dishonest.”
“They fought for me, followed up constantly, dealt with all the back-and-forth, and most importantly, kept me informed throughout the entire process.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Kobi Auto Collision & Paint Center Inc. for 8 kinds of job. Pick one to see what they paid and said.
Kobi has been working on my 2017 Nissan Maxima ever since I purchased it in 2021. They keep it looking brand new. I don’t consider ever taking my car to another body shop. I’m grateful for their warm and attentive customer service.
I am a TLC driver . They repaired my vehicle in a timely manner. I’m very satisfied with the repairs and will recommend them to everyone I know . Best shop ever. The front desk it’s very professional and keep me updated during the repairs
Kobi Auto Collision and Paint has worked on multi cars of ours. They have done a super job. Very professional, accommodating, and easy to get in touch with. Kobi is a wonderful owner and operator. I cannot say enough about him. We had an emergency on a Friday night and he was there for us. Saturday morning he…
I deeply scratched my Truck across the rear door and back body panel. I googled scratch repair and Kobi came up highly rated. Glad I did. Excellent work and I mean excellent! They cleaned the inside too. Definitely my go to place for repair. The main guy was awesome too.
The team at Kobi Auto Collision did an amazing job on my car. They handled everything- including dealing with the insurance company so I didn’t have that headache. The repair was flawless-looks like the accident never happened. They even washed and detailed my car before returning it to me. I am very happy with their services and highly recommend them!
Someone had hit my car so I looked up a nearby auto shop that would be able to fix my bumper. They were very friendly, efficient, and honest. They said it was a quick fix but they didn’t have any availability the same day, but told me to come the next morning and car was back to its glory. I would definitely recommend.
| Job | Reviews | Category typical |
|---|---|---|
| Painting | 121 | — |
| Body & Trim | 119 | — |
| Welding | 9 | — |
| Tires | 8 | — |
| Steering & suspension repair | 6 | — |
| Electrical | 5 | — |
| Auto engine diagnostic | 4 | — |
| Oil change | 4 | — |
4.9 ★★★★★ 666 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent service. Highly recommend, best in the business
Kobi has been working on my 2017 Nissan Maxima ever since I purchased it in 2021. They keep it looking brand new. I don’t consider ever taking my car to another body shop. I’m grateful for their warm and attentive customer service.
⭐⭐⭐⭐⭐ 5 STARS ISN’T ENOUGH! I honestly can’t say enough good things about Kobi Auto Collision. After my accident, I had an extremely difficult situation because the claim involved the Town of Hempstead. Other shops didn’t want to take my car because they knew dealing with the town would be too much of a headache. At the time, I didn’t fully understand why — but boy, were they right! Thankfully, Kobi Auto Collision stepped up when no one else would. I especially want to recognize Natalie and Madeline. These two were absolutely incredible. Natalie was persistent, determined, and never stopped pushing to get things handled, and Madeline was right there helping throughout the process as well. What should have been a straightforward accident claim turned into a process that lasted nearly TWO YEARS, but they never gave up on me. They fought for me, followed up constantly, dealt with all the back-and-forth, and most importantly, kept me informed throughout the entire process. I never felt like I was forgotten just because the situation became difficult or dragged on longer than anyone expected. This goes beyond me simply recommending Kobi Auto Collision. I’m telling you: don’t waste your time going anywhere else. When other shops saw a headache and turned me away, Kobi saw a customer who needed help and took it on. Nobody wishes to be in an accident, but unfortunately, they happen. If it happens to you, GO TO KOBI AUTO COLLISION. Having the right people in your corner can take a huge amount of weight off your shoulders during an already stressful situation. Natalie, Madeline, and the entire Kobi team — THANK YOU for nearly two years of persistence, communication, patience, and most of all, for never giving up on me. You have a customer and supporter for life. ⭐⭐⭐⭐⭐ Clarence
I am a TLC driver . They repaired my vehicle in a timely manner. I’m very satisfied with the repairs and will recommend them to everyone I know . Best shop ever. The front desk it’s very professional and keep me updated during the repairs
Kobi Auto Collision and Paint has worked on multi cars of ours. They have done a super job. Very professional, accommodating, and easy to get in touch with. Kobi is a wonderful owner and operator. I cannot say enough about him. We had an emergency on a Friday night and he was there for us. Saturday morning he had his company tow our truck to his shop. I HIGHLY RECOMMEND KOBI AUTO and will do so to whoever asks.
I deeply scratched my Truck across the rear door and back body panel. I googled scratch repair and Kobi came up highly rated. Glad I did. Excellent work and I mean excellent! They cleaned the inside too. Definitely my go to place for repair. The main guy was awesome too.
The team at Kobi Auto Collision did an amazing job on my car. They handled everything- including dealing with the insurance company so I didn’t have that headache. The repair was flawless-looks like the accident never happened. They even washed and detailed my car before returning it to me. I am very happy with their services and highly recommend them!
Someone had hit my car so I looked up a nearby auto shop that would be able to fix my bumper. They were very friendly, efficient, and honest. They said it was a quick fix but they didn’t have any availability the same day, but told me to come the next morning and car was back to its glory. I would definitely recommend.
From the moment I walked in I felt comfortable. You can clearly tell that they run a very professional shop. The work that was done to my car was amazing. It looks brand new. I would highly recommend getting bodywork here if needed.
Highly recommend Kobi auto collision and the team. They were fantastic and fixed a big scratch and dent I had on my car. Thank you!
It was a pleasure working with you, Seena. Thanks for the positive review!
Analyzing 8,524,5828.5M ReviewsFor 24,19424.2K Experts
