Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts

Kosciusko Carpet Care logo

Kosciusko Carpet Care

Carpet cleaning service · Calexico, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%75+44Reliability 26%61+15.9Value 15%83+12.6Craft & service penalty96−0.4Experts Score= 72Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 33 commercial cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 16%
4.6 ★★★★★ 10 Google reviews · 4 photos
90%five-star reviews
10%1–2★, last 10 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Feb 2022latest review
📞 Call (760) 352-2142Request a call back

Kosciusko Carpet Care at a glance

Customers highlight punctual arrival, responsive communication, and fair pricing for carpet cleaning and tile installation services. Positive feedback notes professional attitudes and effective job completion, leading to intent for repeat business. However, low-star reviews indicate dissatisfaction with the experience of seeking advice without purchasing services, suggesting a potential disconnect in handling inquiries from non-clients.

  • Google rating: 4.6 out of 5 from 10 reviews (90% five-star).
  • Reviews on this page: 10 Google reviews (5 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: February 3, 2022.
  • Service: Commercial Cleaning Service serving Calexico, California.

Data from Google, last updated October 26, 2026.

Score profile vs other commercial cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction75Reliability61Craft & service96Value83Momentum–Replies to reviews–Satisfaction: 75 (median 93)Reliability: 61 (median 93)Craft & service: 96 (median 99)Value: 83 (median 96)
Kosciusko Carpet CareCommercial Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kosciusko Carpet Care: 75/100 on this factor. Category median: 93.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kosciusko Carpet Care: 61/100 on this factor. Category median: 93.B
61
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kosciusko Carpet Care: 96/100 on this factor. Category median: 99.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kosciusko Carpet Care: 83/100 on this factor. Category median: 96.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
–

Bar = this company · dark tick = category median.

Star ratings

10 Google reviews we collected

  • 5 stars990%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star110%

Praise vs complaints

Phrases our text analysis found in 5 written reviews

  • Praise7100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results343%
  • Price & value229%
  • Speed & response114%
  • Would recommend114%

What customers talk about

We read 5 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great experience Since the time I call and made the appointment to clean my carpet.”
  • “Great price, will definitely use again.”
  • “Aron showed up on time Great customer service, attitude And great job!”
  • “I will recommend you guys to friends and family.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Kosciusko Carpet Care for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Jesus8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience Since the time I call and made the appointment to clean my carpet. Aron showed up on time Great customer service, attitude And great job!! I will recommend you guys to friends and family.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
ChristianLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 years ago★★★★★

Jim was very pro active and informative regarding tile installation. Was not the cheapest but was not the most expensive. Vary fair pricing

Customer photo from Christian's reviewCustomer photo from Christian's reviewCustomer photo from Christian's reviewCustomer photo from Christian's review

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning2$139–$279

Compare with

Photos

Customer reviews

4.6 ★★★★★ 10 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Ana Chavarin3 reviewsTotal number of Google reviews Ana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent work! Great price, will definitely use again.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: General carpet cleaning
bmcgomez731 reviewTotal number of Google reviews bmcgomez73 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Gerardo Ortiz4 reviewsTotal number of Google reviews Gerardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I didnt buy there services i just asked the. For advice

Jesus Dorame8 reviewsTotal number of Google reviews Jesus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience Since the time I call and made the appointment to clean my carpet. Aron showed up on time Great customer service, attitude And great job!! I will recommend you guys to friends and family.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: General carpet cleaning
Christian AnguloLocal Guide · 60 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim was very pro active and informative regarding tile installation. Was not the cheapest but was not the most expensive. Vary fair pricing

JW SUPREME FLOORING SOLUTIONS3 reviewsTotal number of Google reviews JW has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★
Miguel Salcidi
Review from Google · view on Google
★★★★★
Jonathan Reyes3 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★
Matt McBroomLocal Guide · 32 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★
Jason Jackson8 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kosciusko Carpet Care on Google Maps →

Business details

  • Address: 685 Southwind Dr, El Centro, CA 92243
  • Phone: (760) 352-2142
  • Service area: Calexico, CA