Krissi Ianni | Cleveland Realtor | Engel & Völkers Distinct Real Estate
Open 24 hours · Parma, OH · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Craft & service penalty99−0.1Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 66 real estate investorsiPosition by Experts Score among all companies we track in this category. · better than 55%
5.0★★★★★27 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Krissi Ianni | Cleveland Realtor | Engel & Völkers Distinct Real Estate at a glance
Google reviewers rate the Parma office five stars based on twenty-seven reviews, noting that the owner responds to thirty percent of feedback. Clients describe services including buying, selling, and relocation support, frequently highlighting punctual communication, market knowledge, and assistance with offers. Recurring themes involve patience for first-time buyers and personalized closing gestures, such as champagne or photos. No common criticisms appear in the provided excerpts, as all listed reviews are five-star.
Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
Reviews on this page: 27 Google reviews (25 with written comments, 4 with photos).
Owner responses: the business replied to 30% of reviews.
Most recent review: June 16, 2026.
Service: Real Estate Investor serving Parma, Ohio.
Data from Google, last updated November 12, 2026.
Score profile vs other real estate investors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyReal Estate Investors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Krissi Ianni | Cleveland Realtor | Engel & Völkers Distinct Real Estate: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Krissi Ianni | Cleveland Realtor | Engel & Völkers Distinct Real Estate: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Krissi Ianni | Cleveland Realtor | Engel & Völkers Distinct Real Estate: 99/100 on this factor. Category median: 100.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Krissi Ianni | Cleveland Realtor | Engel & Völkers Distinct Real Estate: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 56.–
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Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
5.0of 5
5 stars27100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
100%praise
Praise55100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1324%
Would recommend1018%
Speed & response815%
Communication815%
Honesty & trust815%
Quality & results713%
Price & value12%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…nd having the Engel & Völkers team behind her definitely shows in how professional everything was handled.…”
“I would highly recommend her to anyone looking to sell or to find their dream home!”
“Krissy was quick to answer any question and offered wonderful advice.”
“Her patience and communication throughout the process was top tier!”
“Honestly, she made the whole house-hunting process so much easier than I expected.”
“If you're someone who desires an agent with a high attention to detail, a caring and kind attitude, as well as a knack for getting things done no matt…”
“She provided me with complete listing advice on how to price the property and her strategy to sell it was spot on.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Victoria5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Working with Krissi was seamless! She made us feel like we were her top priority even though I know she was juggling many other things. Krissy was quick to answer any question and offered wonderful advice. Even when we hit bumps in the road, she helped us stay calm and work through them. I would highly recommend her…
Bryan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
If you’re looking for a realtor in Cleveland, save yourself some time and just call Krissi!
Honestly, she made the whole house-hunting process so much easier than I expected.
Krissi is super down-to-earth and really felt like a partner in the search. She totally understood what I was looking for and was always…
Signe5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We love Krissi! We moved to CLE for work and she found us the perfect fixer upper. She came with champagne and a camera crew to commemorate closing.
Then she helped us find the best contractor to renovate and she was there to celebrate in our happiness and achievement.
Three years later, she helped us sell our…
ggventre13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I cannot recommend Krissi enough. She skillfully helped me navigate the sale of my former home and the purchase of another in a very dynamic market. Her expert market knowledge helped get my former home under contract quickly and to put together a winning offer for my current home that I could not be happier with.…
Sarah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Krissi is truly next-level amazing… the best of the best! We’ve bought and sold with her, my parents have bought with her, and every experience has been outstanding. She came highly recommended, and somehow still managed to exceed all expectations. Krissi is smart, fast, and knows exactly how to get deals done. And…
Tad1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I spent nearly a year looking for the right property and Krissi was super patient and helpful. 100% recommended Krissi and ENGEL&VÖLKERS
Working with Krissi was seamless! She made us feel like we were her top priority even though I know she was juggling many other things. Krissy was quick to answer any question and offered wonderful advice. Even when we hit bumps in the road, she helped us stay calm and work through them. I would highly recommend her to anyone looking to sell or to find their dream home!
Bryan Hurley5 reviewsiTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
If you’re looking for a realtor in Cleveland, save yourself some time and just call Krissi!
Honestly, she made the whole house-hunting process so much easier than I expected.
Krissi is super down-to-earth and really felt like a partner in the search. She totally understood what I was looking for and was always available to answer my (many) questions.
It’s clear she knows the Northeast Ohio market inside and out, and having the Engel & Völkers team behind her definitely shows in how professional everything was handled.
I’m officially settled into my perfect home, and I couldn’t have done it without her. If you want someone who is sharp, fun to work with, and actually cares about finding you the right spot, Krissi is the one!
Signe Malcolm5 reviewsiTotal number of Google reviews Signe has written across all businesses on Google Maps, not just this one.
We love Krissi! We moved to CLE for work and she found us the perfect fixer upper. She came with champagne and a camera crew to commemorate closing.
Then she helped us find the best contractor to renovate and she was there to celebrate in our happiness and achievement.
Three years later, she helped us sell our beautiful home as we moved for work again.
We will look back on our time in Cleveland with hearts full of gratitude, and Krissi was there every step of the way.
ggventre13 reviewsiTotal number of Google reviews ggventre has written across all businesses on Google Maps, not just this one.
I cannot recommend Krissi enough. She skillfully helped me navigate the sale of my former home and the purchase of another in a very dynamic market. Her expert market knowledge helped get my former home under contract quickly and to put together a winning offer for my current home that I could not be happier with. Her patience and communication throughout the process was top tier! Exceptional service and 5 stars all around.
Response from the owner · 9 months ago
Thank you, Giovanna! It was such a pleasure to work with you! Your new home felt like the one as soon as we walked inside!! Excited that you found the one!!!
Sarah Berry2 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Krissi is truly next-level amazing… the best of the best! We’ve bought and sold with her, my parents have bought with her, and every experience has been outstanding. She came highly recommended, and somehow still managed to exceed all expectations. Krissi is smart, fast, and knows exactly how to get deals done. And she’s not just a real estate expert, she’s a total home guru. From incredible contractor referrals to a fantastic eye for interior design, she’s an invaluable resource. She went above and beyond for us at every turn, always happily, energetic and with a contagious smile. She’s the only person we’ll ever trust to buy or sell a home, and if you’re looking for an agent, stop searching—Krissi is it!
Response from the owner · 9 months ago
Thrilled to have helped you guys find your next house and even more thrilled to be able to watch you turn it into such a beautiful home for your family!
Rachael Rovniak6 reviewsiTotal number of Google reviews Rachael has written across all businesses on Google Maps, not just this one.
I was lucky enough to be referred to Krissi from an out-of-state family member (who is also a successful agent). I needed someone credible, trustworthy and highly competent. Krissi is all that and more!!
The thought of selling our first home seemed daunting and quite a convoluted process. I'll admit I was nervous our house wouldn't be "good enough" - although meeting with Krissi and being introduced to her team really did alleviate all of my concerns.
From our first sit-down, it was clear that Krissi is prepared, put-together, and has a fantastic company behind her. When it came time for listing photos, we followed her thoughtful recommendations and I was truly blown away at how sparkling and sharp our home looked. We showed our house through their easy to use app and got an offer quickly (during the slow season for home selling!). Once under contract, Krissi and the EV team kept the ball rolling and we were able to close with no stress whatsoever.
If you're someone who desires an agent with a high attention to detail, a caring and kind attitude, as well as a knack for getting things done no matter what happens, Krissi should be your realtor too. We are beyond grateful and wish everything in the home selling/buying process could be this easy!
Courtney Fantelli2 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
We HIGHLY recommend Krissi if you are in need of a real estate agent in the Northeast Ohio area! There is such a massive pool of agents to pick from, but I can assure you she should be at the top of your list.
My husband and I just purchased our first home and before this we didn’t know the first thing about looking for a home, the housing market, how to structure a strong offer, the list goes on. Upon sitting down with us for the first time, Krissi was easy to talk to and highly knowledgeable and we knew we made the right choice for this journey we were about to embark on. She had so much patience and truly helped us learn and gain confidence in all of those areas as first-timers.
Once we got an offer accepted, the process of coordinating the inspection, paperwork, final walkthrough, and getting keys to our first home was seamless! Krissi made this process so easy and memorable for us and we can’t thank her enough!
Tad1 reviewiTotal number of Google reviews Tad has written across all businesses on Google Maps, not just this one.
Krissi was absolutely incredible to work with! Not only was she patient and knowledgeable, but also made our first time home buying experience so special and memorable. When we got the keys to our house, she was already waiting for us there with a red ribbon tied around the door and a bottle of champagne. She also made sure to capture it for us with some photos and videos which we will cherish forever. Such a small detail that could have easily been overlooked, but not with Krissi. Her attention to detail—in every part of this process—is what made us fall in love with her!
It truly felt like we received an experience—not just a service! Krissi answered our questions around the clock which really put any anxieties we had at ease. Thank you, Krissi, for helping us find our dream home!
Mary Siegel8 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
We couldn’t have asked for a better guide for buying our first home than Krissi Ianni. Krissi was kind, understanding, and a true fountain of knowledge at every stage of the process. We are so grateful for all her help in finding our forever home, and would absolutely recommend her expertise to anyone looking to buy or sell in Northeast Ohio.
