Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Kwik Kar Oil Change & Auto Care in Waxahachie, TX, holds a 4.7 rating from 1989 reviews, with the owner replying to 79% of them. Customers frequently praise the facility for quick oil changes, state inspections, and friendly, knowledgeable staff who communicate service details clearly. Recurring themes highlight efficient turnaround times and reasonable pricing for routine maintenance. However, some low-star reviews criticize instances of poor communication regarding wait times, unexpected fees, and mechanical errors such as loose drain plugs or fuel lines that were not properly secured.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
1,989 Google reviews we collected
Phrases our text analysis found in 1,440 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,440 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Josh was friendly and knowledgeable and the service was quick!”
“Man as rude, spoke way to fast and got upset when I interrupted him asking a question.”
“Their service was done timely and at a reasonable cost.”
“Oil changes are slow and they seem to have adopted a "must sell you extras" attitude.”
“Everyone is friendly, explains what is going on and does an exceptional job.”
“Worst experience ever Thu 8/28 330pm very inexperienced employees working kid’s didn’t know what to do they spend more time running to the only guy th…”
“…st inspectors I’ve meet he was very polite and I was in and out quick highly recommend this quick car for inspections…”
“I will not return ever and will not refer anyone there.”
“Auto inspection for registration - was taken care of in a very reasonable amount of time & professionally.”
“Took my vehicle for an oil change, and they overcharged.”
“Josh was phenomenal and had the integrity to let me know that even though my oil light was on I needed no oil change and didn’t charge me at all!”
“Either they lie on the receipt or lied when I called.”
“I was greeted when I walked in, the young man explained everything well and gave me a “recommendations for mileage” checklist.”
“No communication, truck just sitting in the back, and lack of urgency.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Kwik Kar Oil Change & Auto Care for 8 kinds of job. Pick one to see what they paid and said.
Everyone who works at this location are the nicest. I like how details are addressed. I like that they have a play area for kids.
Came in for an oil change. Josh was friendly and knowledgeable and the service was quick!
Great service. Juve did a great job kind person. I will recommend to come back !
I would give it 5 stars but their is no reason why it should take 1 hour for State inspection with only 2 cars in front of you with one almost done. Other places in town take about 5 to 7 minutes whe they get to the car
Auto inspection for registration - was taken care of in a very reasonable amount of time & professionally.
My experience at Kwik Kar was excellent. Their service was done timely and at a reasonable cost. The employees were professional and friendly. Highly recommend them for your automotive needs.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 425 | — |
| Vehicle Inspection | 71 | — |
| Air & cabin filter replacement | 67 | — |
| Auto maintenance | 34 | — |
| General repairs & maintenance | 27 | — |
| Vehicle safety inspection | 26 | — |
| Tires | 17 | — |
| Battery | 16 | — |
4.7 ★★★★★ 1,989 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Friendly staff and quick service!
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit, Lynette. If you have further needs or questions, please reach out!
Thank you JR for all your help today! Excellent customer service!
Greetings Tiffany, thank you for shouting out JR for all his help and excellent customer service! We're honored by your positive experience. We can't wait to serve you on your next trip in!
Outstanding service as always.
Everyone who works at this location are the nicest. I like how details are addressed. I like that they have a play area for kids.
Thank you for shining the spotlight on our teams’ service and expertise! We appreciate the feedback and will make sure to thank them for a job well done. Thank you for your business, Pamela! We look forward to seeing you again.
Oil change was fast and easy! Thanks!
Fast and easy is what we aim for, Billy! Thank you so much for stopping in and leaving this review for your recent visit! Your business is greatly appreciated.
Came in for an oil change. Josh was friendly and knowledgeable and the service was quick!
Hi there, thanks for highlighting Josh's swift and helpful work! It’s wonderful knowing your oil change went smoothly. Come back and see us for your upcoming check-up!
Great service. Juve did a great job kind person. I will recommend to come back !
Thanks for the review, Delfino. We're glad to hear Juve delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I would give it 5 stars but their is no reason why it should take 1 hour for State inspection with only 2 cars in front of you with one almost done. Other places in town take about 5 to 7 minutes whe they get to the car
Hello Tony, we are glad you considered us for a top rating, though we understand your disappointment with how long your state inspection took. Getting you back on the road safely and quickly is our goal. Kindly email [email protected] so management can review this delay with the local team. We would love the opportunity to provide a seamless and prompt appointment in the future.
Auto inspection for registration - was taken care of in a very reasonable amount of time & professionally.
Thanks for the review, Linda. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Quick service and good prices.
Thanks for the review, Jeff. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
