iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%57+13.8Value 14%100+14.1Replies to reviews 7%65+4.6Momentum penalty53−4.7Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#76 of 101 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 25%
4.9★★★★★361 Google reviews · 24 photos
96%five-star reviews
4.33★last 12 monthsiAverage stars on reviews from the last 12 months only.
11.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
29%reviews answered by the owner
$170typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate La Di Da Beauty 4.9 out of 5 based on 361 reviews, with the owner responding to 29 percent of them. Clients frequently praise the salon for professional hair and makeup services, particularly for weddings, highlighting punctuality, effective communication, and a relaxing atmosphere. However, some low-star reviews criticize high pricing, rushed appointments, and instances of rude scheduling or poor follow-up on complaints.
Google rating: 4.9 out of 5 from 361 reviews (96% five-star).
Reviews on this page: 361 Google reviews (276 with written comments, 23 with photos).
Owner responses: the business replied to 29% of reviews.
Most recent review: September 25, 2026.
Service: Hair Salon serving Reno, Nevada.
Data from Google, last updated October 25, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
La Di Da BeautyHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.La Di Da Beauty: 85/100 on this factor. Category median: 88.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.La Di Da Beauty: 57/100 on this factor. Category median: 84.C
57
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.La Di Da Beauty: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.La Di Da Beauty: 100/100 on this factor. Category median: 97.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.La Di Da Beauty: 53/100 on this factor. Category median: 100.C
53
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.La Di Da Beauty: 65/100 on this factor. Category median: 47.B
65
Bar = this company · dark tick = category median.
Star ratings
361 Google reviews we collected
4.9of 5
5 stars34696%
4 stars51%
3 stars10%
2 stars21%
1 star72%
Praise vs complaints
Phrases our text analysis found in 276 written reviews
95%praise
Praise27995%
Complaints155%
Price
What customers reported paying
$170+190% vs typical hair salons
Middle half of what 15 customers paid ($63–$323) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9833%
Quality & results6522%
Would recommend6221%
Communication248%
Honesty & trust217%
Speed & response134%
Price & value114%
What customers talk about
We read 276 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Her kindness meant more to me than I can put into words.”
“An amazing atmosphere, Great job Rachel~ amazing salon!”
“…x what I didn't like but there was sooo much hair product she really didn't fix it that much, she told me to put aquaphor in my hair to tame it becaus…”
“She really listens to what I want, and overall 11/10 would recommend.”
“Could not recommend them more, definitely get your appointment booked with them!”
“She has turned me on to some amazing products, and is always so kind and incredibly easy to talk to!”
“If you want someone you can trust with your hair, Luie is the one!”
“I will never trust anyone else with my makeup, thank you Marissa!”
“The communication was flawless and prompt throughout the whole process of booking for the wedding up until the day of the wedding, and the pricing was fair too.”
“She charged me a reasonable price for the cut and style and I look forward to going back to her for color.”
People customers mention
Mirranda8 reviews
Katelyn8 reviews
Bailey7 reviews
Laura6 reviews
Miranda5 reviews
Salon5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired La Di Da Beauty for 8 kinds of job. Pick one to see what they paid and said.
Haley3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We traveled from Virginia to elope, and Raphi became such a special part of our wedding day. From the trial to the big day, she went above and beyond to make me feel welcomed, cared for, and beautiful.
What she couldn’t have known was that she filled an empty spot in my heart that day. Her kindness meant more to me…
Paid $200+Makeup servicesHairstyling
GraceLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Kyra, Marissa, Rosella, Veronica and the entire team with La Di Da far surpassed my hopes and expectations for my wedding day hair and makeup. They were not just sweet and lovely to work with but also flexible and adjusted with me as needed. Worth every dollar.
Paid $160–180BlowoutsHairstylingHair coloring
TinaLocal Guide · 124 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Wow! Impressive as it is relaxing. An amazing atmosphere, Great job Rachel~ amazing salon! Taylor, as always- perfectly trimmed & the head massage.. OMG! 💕 Thank you sweetheart -Dad
Paid $20–40Service not listed
Nicole5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’ve never had better service + atmosphere + efficiency at the same place. Kara + La di La couldn’t be a best match! Kara has been doing my hair for a few years now and there’s no place I go people don’t ask me where I get my hair done! My hair’s been blonde for years and looks healthy and full- without extensions!-…
Paid $200+HairstylingHair coloringBlowouts
Aleiya6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
LOVE LOVE LOVEEEE Katelyn at La Di Da. Exceptional service, exceptional talent, and the environment is so cozy and relaxing. Definitely my favorite salon in Reno!
Paid $60–80HairstylingHair coloring
VickyLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Fantastic salon! I googled and picked the one with the best reviews and we were NOT disappointed. My teenager has curly / frizzy hair and wanted a face framing cut. (She's never really CUT her hair, only trims) we got matched with Kara and she was amazing!!! She listened to what my daughter wanted and delivered…
We traveled from Virginia to elope, and Raphi became such a special part of our wedding day. From the trial to the big day, she went above and beyond to make me feel welcomed, cared for, and beautiful.
What she couldn’t have known was that she filled an empty spot in my heart that day. Her kindness meant more to me than I can put into words. I felt like I had someone in my corner, even though we had only just met.
Raphi, thank you for making me feel so special and for helping me feel like the most beautiful version of myself on my wedding day. I’ll never forget it! 🤍
Price: $200+
Services: Makeup services, Hairstyling
Atmosphere: Other
Maintenance: Pristine
Desarae MascarenaLocal Guide · 27 reviewsiTotal number of Google reviews Desarae has written across all businesses on Google Maps, not just this one.
Got my hair and makeup done here for my brother's wedding. They were accommodating but the scheduler was kind of rude and they charge way too much. I really didn't like my hair, it was not like the picture and the appointment felt super rushed, she also pulled the receptionist to help and did not listen when I tried showing her the inspo Pic again. The nice make up artist could tell I I wasn't happy with my hair and she encouraged me since I'm shy, that I paid for it and I should have her fix it... so she went and got the hairstylist, who I thought was busy or gone since my appointment was so rushed, she was just sitting down and hanging out, she started to try to fix what I didn't like but there was sooo much hair product she really didn't fix it that much, she told me to put aquaphor in my hair to tame it because it was so puffy! It reminded me of an updo from 20 years ago. I was willing to pay so much for peace of mind but the whole thing stressed me out, after my appointment I had to rush to the store to buy aquaphor and other products and try to fix it when I got home which I had no time for and it was impossible with all the product, I almost rewashed it and started over but I didn't have time. All this made me late for my brother's wedding and almost made me miss the ceremony! So stressful, thank God the make up turned out good! Also, the whole time at the wedding I had oil from the aquaphor all over my neck and dress! Ended up just throwing in up at the end of the night! Really didn't want to leave this review but for the price and special event, this is unacceptable! The hair made me more self conscious and almost made me cry!
Giving a 2 star just for the make up
Price: $200+
Response from the owner · 3 months ago
Hi Desarae. I’m so sorry you had that experience. We no longer have a salon location or a receptionist - we do on location services. I’m not sure you had your hair and makeup done with our bridal team? Sounds like you went to a salon to get your services done and unfortunately I don’t think it was La Di Da Beauty. I’d be chat with you and sort this out if you’d like to give me a call. I’m not seeing your contact info in our system (again I think this is the wrong business)
Katelynn AtkinsonLocal Guide · 23 reviewsiTotal number of Google reviews Katelynn has written across all businesses on Google Maps, not just this one.
I am so incredibly grateful for Kayla and Liz at La Di Da. Kayla did my mom‘s hair and my own hair for my wedding. This was the first time in my life. I’ve left a salon feeling completely satisfied with how my hair looked. Kayla made my vision come to life and is an absolute wonder to work with. Liz M coordinated everything which took a big weight off of my shoulders during this busy time. They provided me with lots of education on how to take care of my skin and hair in the months leading up to my wedding. They stayed in touch and asked all the appropriate questions to ensure that my dream became a reality. The level of service is top-tier and the talent matches. Could not recommend them more, definitely get your appointment booked with them!
Services: Hairstyling
luana Lescano1 reviewiTotal number of Google reviews luana has written across all businesses on Google Maps, not just this one.
Luie Vasquez is seriously one of the best hairstylists I’ve been to! He’s professional, talented, friendly, funny and always makes my hair look amazing. He really cares about his clients and takes pride in his work. If you want someone you can trust with your hair, Luie is the one!
Services: Blowouts, Haircut, Hairstyling
Grace OrlickLocal Guide · 12 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Kyra, Marissa, Rosella, Veronica and the entire team with La Di Da far surpassed my hopes and expectations for my wedding day hair and makeup. They were not just sweet and lovely to work with but also flexible and adjusted with me as needed. Worth every dollar.
Price: $160–180
Services: Blowouts, Hairstyling, Hair coloring
Leah BoséLocal Guide · 21 reviewsiTotal number of Google reviews Leah has written across all businesses on Google Maps, not just this one.
Marissa was SUCH a joy and a light to join us on our wedding morning!! She arrived promptly and seamlessly blended into our morning flow. She softly chatted with my first bridesmaid while we were still waking up and as we all built energy - she matched us every fun step of the way!! As my sister was getting her make-up done, my (now husband!) and I practiced our first dance and seeing Marissa’s real-time reaction to our dance along with our small group of friends was SO. DAMN. FUN. All the while, she continued to flawlessly do hair and make-up!
I have to highlight that my sister is typically hesitant to have professional hair and make-up done as she doesn’t usually feel like herself. She often requests ‘natural’ and ‘light’ make-up, yet stylists typically go heavy - which is normal for photos/the industry. However, Marissa NAILED her make-up and her request and my sister said this was the very first time she’d ever received professional make-up where she genuinely loved her look. She said she felt like she was in her own skin, ~but glam.
I loved my hair and make-up on the trial day, yet Marissa worked with me to make it ultimately PERFECT for the day of the wedding. We had lots of rain on our wedding day, and both my hair and make-up held up through all of it!!
If you’re considering La-Di-Da, Marissa is the best and will bring so much more than just great looks and hair to your day. <3
The only reasoning for 4 stars out of 5 is for the price, it felt quite high per service. The quality was worth it in the end.
Price: $200+
Services: Makeup services, Hairstyling
Response from the owner · 9 months ago
Thank you so much for the kind words and thoughtful review! We’re so happy to hear how much you loved having Marissa with you on your wedding day — she truly is amazing.
We also appreciate your note on pricing — our rates reflect the skill, care, and preparation our artists bring to each event, but we always value honest input and understand that it’s an investment.
Thank you again for trusting us with your big day — it was an honor to be part of it!
Ethan & Sophie Ireland4 reviewsiTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
Rosella, Courtney and Hannah did an amazing job! From an amazing trial where they really spent the time and energy to make sure the look was exactly what I wanted to the slight tweaks we made on the wedding day itself, they were amazingly talented and professional. My bridal party all looked fantastic and the hair and makeup lasted all night! I even did a boat ride during my cocktail hour and the hair and makeup did not budge! Highly recommend this team.
Tina / Lou BrackettLocal Guide · 124 reviewsiTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Wow! Impressive as it is relaxing. An amazing atmosphere, Great job Rachel~ amazing salon! Taylor, as always- perfectly trimmed & the head massage.. OMG! 💕 Thank you sweetheart -Dad
Price: $20–40
Services: Service not listed
The Elm EstateLocal Guide · 22 reviewsiTotal number of Google reviews The has written across all businesses on Google Maps, not just this one.
La Di Da Beauty always does such an amazing job on our brides! We truly love having your staff at The Elm and everyone is always so kind! We look forward to doing more business in the future with you!!
Rose Lopez1 reviewiTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
