iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%95+13.4Replies to reviews 7%43+3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 80 daycare centersiPosition by Experts Score among all companies we track in this category. · better than 63%
4.8★★★★★83 Google reviews · 24 photos
92%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the facility 4.8 out of 5 based on 83 reviews, with the owner responding to 73 percent of comments. Parents frequently praise the clean environment, punctual communication through video updates, and staff attentiveness to developmental milestones. Recurring themes include helpful administration and structured learning activities. However, low-star reviews cite inconsistent service delivery, unprofessional management behavior, and sudden dismissal of children as common criticisms.
Google rating: 4.8 out of 5 from 83 reviews (92% five-star).
Reviews on this page: 83 Google reviews (67 with written comments, 2 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: August 12, 2026.
Service: Daycare Center serving Cary, North Carolina.
Data from Google, last updated October 25, 2026.
Score profile vs other daycare centers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
This companyDaycare Centers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.La Petite Academy on W. Chatham Rd: 87/100 on this factor. Category median: 83.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.La Petite Academy on W. Chatham Rd: 85/100 on this factor. Category median: 76.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.La Petite Academy on W. Chatham Rd: 95/100 on this factor. Category median: 94.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.La Petite Academy on W. Chatham Rd: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.La Petite Academy on W. Chatham Rd: 43/100 on this factor. Category median: 44.C
43
Bar = this company · dark tick = category median.
Star ratings
83 Google reviews we collected
4.8of 5
5 stars7692%
4 stars34%
3 stars00%
2 stars00%
1 star45%
Praise vs complaints
Phrases our text analysis found in 67 written reviews
93%praise
Praise7793%
Complaints67%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price1152%
Reasonable943%
Overpriced15%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3947%
Would recommend1316%
Honesty & trust1012%
Communication911%
Speed & response78%
Price & value34%
Quality & results22%
What customers talk about
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I did a tour of the school the staff were very friendly!”
“My first issue because I couldn't leave work and when I called the assistant Director was very rude and didn't really explain well about what was going on.”
“I highly recommend this daycare to any parent looking for a place filled with compassion, trust, and heart.”
“The environment is very family-oriented, warm, and welcoming, which made it so much easier to trust them with my child.”
“One should not trust all the fancy talk during the tour; they are not willing to go the extra mile to make your child feel at home.”
“The admin staff is easy to talk to and keeps us informed.”
“Enrolling was quick and easy, and she has been welcomed with open arms each day.”
“Tuition is much more reasonable than some of the other daycares in the area and it’s the same high quality care.”
“The teachers have always been so nice and helpful that it truly makes dropping him off a great experience.”
People customers mention
Bri12 reviews
Toni7 reviews
Director3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired La Petite Academy on W. Chatham Rd for 1 kind of job. Pick one to see what they paid and said.
Lissette1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I did a tour of the school the staff were very friendly! and one of the staff members i think her name was Kelly, she was so energetic and very sweet to the kids! the kids seemed to like her, and overall i enjoyed my visit!
Infiniti2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My son goes here, he loves his teachers! They are very helpful and take care of my child and send the best videos i love them!
OverpricedEducational services
Melissa4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We love La Petite and have had our son here for 4 years! He learns so much and his teachers, and Mrs. Brianna and Mrs. Jo are amazing! They provide breakfast and care long enough for us to work full-time. They’ve also been great about keeping us informed, live video feeds and pictures for Mommas, and a real…
Reasonable priceEducational services
Mariah6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
My godchildren Presley and Ariana both attend the school. It is a great place to take your children. Ms. Bri and Ms. Jo are like family. Ms Bianca and Ms. Andrika and Ms. Z are great!
Ajula6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
My nephew Aydenn attends La Petite. He has been here for a while. We love the teachers and admin!
Personal3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Our family loves it here. Our daughter is excited to come here everyday and loves her teachers. Highly recommend.
Thank you for sharing this kind review about our school. We are glad you notice the clean, welcoming environment, and we appreciate your trust in us to provide a safe and comfortable place for children to learn and grow.
Lissette Roman1 reviewiTotal number of Google reviews Lissette has written across all businesses on Google Maps, not just this one.
I did a tour of the school the staff were very friendly! and one of the staff members i think her name was Kelly, she was so energetic and very sweet to the kids! the kids seemed to like her, and overall i enjoyed my visit!
Response from the owner · 2 months ago
Lissette, thank you for sharing your experience during your tour. We are glad you felt welcomed by our team and that Kelly’s energy and kindness with the children stood out, and we look forward to the possibility of supporting you and your family in the future.
Infiniti Mckoy2 reviewsiTotal number of Google reviews Infiniti has written across all businesses on Google Maps, not just this one.
My son goes here, he loves his teachers! They are very helpful and take care of my child and send the best videos i love them!
Price assessment: Overpriced
Services: Educational services
Response from the owner · 3 months ago
Infiniti, thank you for sharing this kind review. We are so glad to hear your son loves his teachers and that the videos help you feel connected to his day, and we appreciate your trust in our team to care for him.
Melissa Christoph4 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
We love La Petite and have had our son here for 4 years! He learns so much and his teachers, and Mrs. Brianna and Mrs. Jo are amazing! They provide breakfast and care long enough for us to work full-time. They’ve also been great about keeping us informed, live video feeds and pictures for Mommas, and a real soccer coach at school so he gets his energy out. We couldn’t be happier !
Price assessment: Reasonable price
Services: Educational services
Response from the owner · 7 months ago
Melissa Christoph, thank you for sharing your experience. It’s encouraging to learn that your son is doing well and enjoying his time here. We appreciate the positive influence that Mrs. Brianna, Mrs. Jo, and the entire team have had. We value keeping you informed with live updates and are pleased that the soccer program is well-received. Your satisfaction is important to us.
Mariah Dewar6 reviewsiTotal number of Google reviews Mariah has written across all businesses on Google Maps, not just this one.
My godchildren Presley and Ariana both attend the school. It is a great place to take your children. Ms. Bri and Ms. Jo are like family. Ms Bianca and Ms. Andrika and Ms. Z are great!
Response from the owner · 7 months ago
Thank you, Mariah, for sharing your feedback. We appreciate knowing that Presley and Ariana feel comfortable with us. Ms. Bri, Ms. Jo, Ms. Bianca, Ms. Andrika, and Ms. Z will be pleased to learn of their positive influence. Your comments are valuable to our ongoing commitment to improvement.
Ajula Bradberry6 reviewsiTotal number of Google reviews Ajula has written across all businesses on Google Maps, not just this one.
My nephew Aydenn attends La Petite. He has been here for a while. We love the teachers and admin!
Response from the owner · 7 months ago
Ajula, thank you for sharing your delightful experience! We’re pleased to know that Aydenn is having a wonderful time with us and that you value our dedicated teachers and admin. Your thoughtful feedback truly brightens our day!
Personal Touch Detailing Sevice3 reviewsiTotal number of Google reviews Personal has written across all businesses on Google Maps, not just this one.
Our family loves it here. Our daughter is excited to come here everyday and loves her teachers. Highly recommend.
Response from the owner · 7 months ago
Thank you! We're so happy to know that your daughter has a wonderful experience with us and that you hold our team in such high regard. Your recommendation is truly appreciated!
Jamisha Henry4 reviewsiTotal number of Google reviews Jamisha has written across all businesses on Google Maps, not just this one.
My nephew Bryson attends La Petite. When I pick him up and drop off, everyone is so nice. The teachers are always engaging with the children. Ms. Bri and Ms. Jo are great!
Response from the owner · 7 months ago
Thank you, Jamisha, for sharing your experience! It's great to know that Bryson is enjoying his time at La Petite and that our team, particularly Ms. Bri and Ms. Jo, is making a positive impact. We appreciate your feedback!
Brittney Razor1 reviewiTotal number of Google reviews Brittney has written across all businesses on Google Maps, not just this one.
This place is an awesome place. My child absolutely loves being at La Petite. The management and director are amazing with assisting with anything you may need in reference to making sure your child gets the proper care. The teachers are simply amazing outgoing and there for your every need. My child was not potty trained before coming here at three years old. Now my child is trained within the matter of three weeks. You guys are so awesome. Keep doing what you do.
Price assessment: Great price
Services: Educational services
Response from the owner · 7 months ago
Thank you for taking the time to leave a review Brittney We are happy to hear that you have had such a positive experience with us. We strive to create a warm, welcoming, and trustworthy learning environment for all of the children in our care, and we are thrilled to hear that this has been your experience.
Akera Street9 reviewsiTotal number of Google reviews Akera has written across all businesses on Google Maps, not just this one.
Wonderful place! Love, love, the staff!! My son will have been here a year and baby will come here in May!!
Price assessment: Great price
Services: Educational services
Response from the owner · 7 months ago
Thank you, Akera! We appreciate your feedback and are glad to know that you and your family have enjoyed your time with us. We eagerly anticipate welcoming your baby in May!