Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Lake Washington Windows and Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%50+12.1Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty84−1.6Momentum penalty8−9.2Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Lake Washington Windows and Doors

Shoreline, WA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 35 dog door installation services · 4.8★ from 474 Google reviews

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Report card

Percentile vs other dog door installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lake Washington Windows and Doors is better than 66% of dog door installation services.B
66
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lake Washington Windows and Doors is better than 50% of dog door installation services.C
50
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lake Washington Windows and Doors is better than 84% of dog door installation services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lake Washington Windows and Doors is better than 100% of dog door installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lake Washington Windows and Doors is better than 8% of dog door installation services.F
8
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lake Washington Windows and Doors is better than 91% of dog door installation services.A
91

Reviews for your job

Customers hired Lake Washington Windows and Doors for 8 kinds of job.

Lake Washington Windows and Doors for window repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Window repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5

All 10 Google reviews tagged “Window repair”

Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike, was great to work with and his communication was excellent.

Window repair+ Responsiveness+ Punctuality+ Quality
erikaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always friendly, responsive and professional. Second time I have worked with them and highly recommend.

Double pane window installation & replacementGeneral window replacementVinyl window installation & replacement+ Responsiveness+ Quality+ Professionalism
AuzdonLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lake Washington W&D was professional & responsive from the beginning. They sell some of the highest quality windows & doors from Milgard at a great value!

Custom doorsWindow designWindow repair+ Responsiveness+ Quality+ Professionalism
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dave quickly assessed the problem with our leaking window and provided an easy solution. I definitely recommend Lake Washington Windows and Doors.

Window repair+ Responsiveness+ Punctuality+ Professionalism
Patrick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

LWWD team did a great job of installing 8 windows and adding trim to 2 existing windows. Luis and his team were on time, answered all questions, did a really professional job with the work, and cleaned everything up. Communication was great with the project manager, Amy. Company has been a joy to work with. Highly recommended!

Window installationWindow repair+ Responsiveness+ Punctuality+ Quality
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Ricky, Jesus, and Juan did a fantastic job retrofitting new windows into our 110 year old house. They took care and time to make sure everything was done right, sealed, up, and all clean when they were done. It is so great to replace our leaky old old single pane windows!

General door installationWindow installationWindow repair+ Responsiveness+ Punctuality+ Quality
Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I bought new windows and sliders in June 2011. This year I noticed a board that was installed with the windows was rotting. LWWD came out looked at it, then came back and fixed it. I think the way a company handles an issues says the most about a company. LWWD stands behind their work and products. I couldn't be…

Window installationWindow repair+ Responsiveness+ Professionalism
Doug1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very positive and professional experience!!!

Window installationWindow repair+ Quality+ Professionalism
Ben1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great job by Ricky, Riley and Yom replacing energy-inefficient and broken windows in our new home at a reasonable price! Thanks guys!

Glass installationWindow repair+ Quality+ Professionalism
jetlaggedLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Window repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 63%Overpriced 15%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Window installation125—
General door installation49—
General window replacement34—
Sliding glass door installation & replacement25—
Double pane window installation & replacement22—
Vinyl window installation & replacement14—
Glass installation12—
Window repair10—

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