Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Latina Medical Center 4.5 out of 5 stars based on 266 reviews, with the owner responding to only 1% of feedback. Positive comments frequently highlight satisfactory outcomes from procedures like liposuction, BBL, and laser hair removal, along with affordable pricing and attentive post-operative care. Conversely, critical reviews consistently cite rude front desk interactions, poor communication, and a lack of transparency regarding costs. Some patients also reported unsatisfactory surgical results and observed hygiene issues within the facility.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
265 Google reviews we collected
Phrases our text analysis found in 244 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 244 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They operated on my daughter and I was very satisfied with the results of her rhinoplasty, and the staff there were super friendly.”
“…w if it was up to me I would not give none this facility is extremely unprofessional Front Desk employees are horrible Customers Service they’re rude.…”
“I highly recommend Elena for facil and Crystal For laser hair removal treatment.”
“I dislike this place would not recommend it to no one.”
“Excellent service, very professional, the staff is always cheerful, a very good experience, thank you”
“…ne this facility is extremely unprofessional Front Desk employees are horrible Customers Service they’re rude.…”
“They're totally worth it; they make me feel so confident.”
“Besides being overcharged for surgery, they botched my breasts and the tummy tuck left a really ugly incision.”
“Thanks to Jo Jo for scheduling my appointments and seeing me on time.”
“I am in love with my results and this is only 5 weeks post op with some swelling still when they say trust the process literally trust it!”
“Once I find the name of the lady that gave me all the quotes of pricing she assure me if I don’t get my procedure done i will get my deposit back they lied!”
“Elena was very welcoming friendly and explained everything to me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Latina Medical Center for 5 kinds of job. Pick one to see what they paid and said.
Giving thousands of dollars to this place that have roaches?! No gracias!! 🤮 wakala Too bad I don't have the option to upload the video
Excelente atención lo recomiendo mucho operaron a mi hija y quedé muy satisfecha con lo resultados de su rinoplastia y las muchachas de ay súper amables
Elena and Crystal are the best. I highly recommend Elena for facil and Crystal For laser hair removal treatment. They are nice people and nice personality.
I have been a patient here for several years. I love my results and i keep coming back for their great services and economical prices. I recommend them. Hands down the best place to look and be pretty.
I had a very disappointing experience at this medical spa. The customer service was extremely unprofessional staff were dismissive, unresponsive, and made me feel like my concerns didn’t matter. Communication was poor from the start, and it only got worse throughout the process. What’s even more concerning is the…
Muy buena su atencion muy profesional el personal siempre alegre muy buena experiencia gracias
| Job | Reviews | Category typical |
|---|---|---|
| Cosmetic surgery | 20 | — |
| Lip fillers | 3 | — |
| Liposuction | 3 | — |
| BOTOX treatments | 2 | — |
| Massage | 2 | — |
4.5 ★★★★★ 266 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Giving thousands of dollars to this place that have roaches?! No gracias!! 🤮 wakala Too bad I don't have the option to upload the video
Excelente atención lo recomiendo mucho operaron a mi hija y quedé muy satisfecha con lo resultados de su rinoplastia y las muchachas de ay súper amables
Elena and Crystal are the best. I highly recommend Elena for facil and Crystal For laser hair removal treatment. They are nice people and nice personality.
Honestly just because I had to give one star to leave a review if it was up to me I would not give none this facility is extremely unprofessional Front Desk employees are horrible Customers Service they’re rude. They make you feel like they’re superior than you when I finally got to get my one on one appointment with the surgeon he wasn’t welcoming either they gave me good prices at first visit and once I had my appointment with the surgeon he suggested one thing only and I agree they turned around and asked me for only Lipo on my butt $9000 when they had quoted me for 2500 I said no in that case I’ll do my entire body I refuse now since my very first appt they were extremely pushy they were in a rush to get me to do the things and quick to charge me $1000 deposit now since I decided not to get nothing I asked for my money and they been giving me the round around oh we will call you to let you know I’m sure we could return it I call again oh let me look in to it who did you speak we have no notes here we will call you back etc till this day I have not heard anything from them! I dislike this place would not recommend it to no one. If your not going to return my money then I will use it by getting something else! But at this point I don’t even trust you guys anymore. Once I find the name of the lady that gave me all the quotes of pricing she assure me if I don’t get my procedure done i will get my deposit back they lied!
I love their massages 💗🤌
I have been a patient here for several years. I love my results and i keep coming back for their great services and economical prices. I recommend them. Hands down the best place to look and be pretty.
I had a very disappointing experience at this medical spa. The customer service was extremely unprofessional staff were dismissive, unresponsive, and made me feel like my concerns didn’t matter. Communication was poor from the start, and it only got worse throughout the process. What’s even more concerning is the lack of ethics. There seemed to be little transparency about procedures, pricing, and expectations. I felt rushed into decisions without proper explanation, which is unacceptable for a place that deals with people’s health and appearance. Overall, I would not recommend this spa. Professionalism, honesty, and patient care should be the top priority in this industry, and unfortunately, this place fell far short. I would put 0 stars if I could
Muy buena su atencion muy profesional el personal siempre alegre muy buena experiencia gracias
Pésima atención al cliente, me dieron una cita telefónica el 5 de enero a las 11, y nadie me marcó, solo me enviaron mensaje de texto, pero cero profesional la verdad, el tiempo de todos es importante. Los mensajes son cortantes y no agregan la información necesaria, deberían de cumplir con las citas y agregar más información sobre el procedimiento. Les pedí que me enviaran la información correspondiente a mi correo electrónico para poder hacer el depósito y hasta ahora no he recibido nada.
Excelente servicio los recomiendo los masajes no duelen excelente servicio
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
