Analyzing 7,327,2697.3M ReviewsFor 20,74520.7K Experts

Experts Reviews · Company report
Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 78 videographers · 5.0★ from 122 Google reviews

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Report card

Percentile vs other videographers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer is better than 100% of videographers.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer is better than 98% of videographers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer is better than 100% of videographers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer is better than 100% of videographers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer is better than 100% of videographers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer is better than —% of videographers.–
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Reviews for your job

Customers hired Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer for 3 kinds of job.

Laura Perez | Jacksonville + St. Augustine FL & Destination Wedding Photographer for family and group

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Family and group”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Family and group”

Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Laura was amazing! We hired Laura to capture a very special occasion where all 45 family members were together on vacation. Laura was the perfect blend of calmness and control. Keeping everyone relaxed while being in complete control of a large group. We had a crazy downpour right in the middle of the session and…

Great priceFamily and group
kaysie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We truly cannot say enough amazing things about Laura. She stepped up to the plate when our original engagement photographer had a family emergency, and from that moment on, she became our photographer for every special milestone in our lives. From our engagement photos to our baby announcement, maternity session,…

Reasonable priceFamily and group
Alanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

★★★★★ We’ve had such a wonderful experience with Laura Perez Photography! We did our daughter’s one-year photos as well as our fall family photos with her, and we plan to use Laura every year going forward. She is incredibly kind, responsive, and so patient (especially with an unpredictable toddler), which makes…

Reasonable priceFamily and group
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Having Laura take my maternity pictures was the most pleasant experience from start to finish. She is incredibly patient with children, which made the session fun and stress-free. Laura has great work ethic and is truly passionate about her work. I love how she provided me with a list of places, ideas for outfits,…

Great priceFamily and groupMaternity and newborn
DavidLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

8 adults + 4 kids + 2 babies and Laura made it feel like a breeze and stress-free! This is the first time we have gotten professional photos - usually a family member or friend did them and they were always a huge pain. Laura knew all the right poses for 3 separate family poses and then one big one. She’s definitely…

Reasonable priceFamily and group
Will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Laura and her team were the absolute best! The work that they did makes it possible to relive that day over and over again! We recommend her to everyone we know and will most certainly use her again in the future!!

Great priceEvents and partiesWedding and engagementFamily and group

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 43%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wedding and engagement20—
Family and group6—
Events and parties5—

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