iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%51+12.4Value 14%83+11.7Replies to reviews 7%86+6.1Craft & service penalty60−4Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#52 of 57 sprinkler system installationiPosition by Experts Score among all companies we track in this category. · better than 9%
4.6★★★★★213 Google reviews · 24 photos
86%five-star reviews
4.76★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Lawn and Order Landscaping 4.6 out of 5 based on 213 reviews, with the owner responding to 48% of them. Customers frequently praise the company for punctuality, responsive communication, and reasonable pricing for services including mowing, lawn treatments, and yard cleanup. However, some low-star reviews highlight recurring issues with cost overruns, unfulfilled service commitments, and poor communication regarding scheduling changes or project quotes.
Google rating: 4.6 out of 5 from 213 reviews (86% five-star).
Reviews on this page: 213 Google reviews (175 with written comments, 11 with photos).
Owner responses: the business replied to 48% of reviews.
Most recent review: November 5, 2026.
Service: Sprinkler System Installation serving Raleigh, North Carolina.
Data from Google, last updated November 11, 2026.
Score profile vs other sprinkler system installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Lawn and Order LandscapingSprinkler System Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lawn and Order Landscaping: 67/100 on this factor. Category median: 88.B
67
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lawn and Order Landscaping: 51/100 on this factor. Category median: 84.C
51
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lawn and Order Landscaping: 60/100 on this factor. Category median: 91.B
60
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lawn and Order Landscaping: 83/100 on this factor. Category median: 97.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lawn and Order Landscaping: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lawn and Order Landscaping: 86/100 on this factor. Category median: 76.A
86
Bar = this company · dark tick = category median.
Star ratings
213 Google reviews we collected
4.6of 5
5 stars18386%
4 stars115%
3 stars21%
2 stars21%
1 star157%
Praise vs complaints
Phrases our text analysis found in 175 written reviews
94%praise
Praise29094%
Complaints196%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1726%
Reasonable4467%
Overpriced23%
Not sure35%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8126%
Staff & attitude6320%
Speed & response4916%
Would recommend4013%
Price & value3110%
Honesty & trust268%
Communication196%
What customers talk about
We read 175 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a great job with the yard cleanup, lawn preparation, and grass seeding.”
“We had a terrible experience and I would not recommend them to anyone.”
“Personnel were extremely nice and attentive to my needs.”
“Great quick response to my request for lawn service.”
“I’m already seeing great results and would definitely recommend their services!”
“Wouldn't recommend for specialty yards.”
“Reasonably priced, and they did a phenomenal job on our very overgrown and neglected yard.”
“Not worth it for the quality of work.”
“The entire team is professional, dependable, and truly takes pride in their work.”
“Our property has never looked better, and their communication and attention to detail are outstanding.”
People customers mention
Joe15 reviews
Cary4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Lawn and Order Landscaping for 8 kinds of job. Pick one to see what they paid and said.
PamLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
When I lived in Raleigh, Lawn and Order took care of my lawn. They did a great job!
Bryan7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great quick response to my request for lawn service. Personnel were extremely nice and attentive to my needs. They completed the work in a timely manner and did the work above my expectations.
Reasonable priceGrass seeding
JuvelynLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I’m very happy with the work Lawn and Order Landscaping did on my yard! They did a great job with the yard cleanup, lawn preparation, and grass seeding. The team was professional, friendly, and attentive to detail. They also provided helpful advice on lawn care. I’m already seeing great results and would definitely recommend their services!
ChrisLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Joe and team are fantastic! Extremely responsive and got us on their schedule quickly. Reasonably priced, and they did a phenomenal job on our very overgrown and neglected yard. They not only got it under control but saved many of the plants that were being taken over, and the new yard they've seeded has established…
Great priceGrass seedingLawn landscapingYard landscaping
Venmathy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They did a great job maintaining our lawn. Always reliable and great workmanship.
Lawn landscapingLawn care
William2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Excellent team who does very thorough work including cleaning up after themselves. Much better than lawn services I've used in the past.
When I lived in Raleigh, Lawn and Order took care of my lawn. They did a great job!
Price assessment: Reasonable price
Services: Lawn care, Landscaping maintenance, Lawn mowing & maintenance, Weed control
Response from the owner · 5 days ago
Pam, thank you for the review. It’s wonderful to hear our work in Raleigh kept your lawn in great shape. We value your recommendation and appreciate you taking the time to share this.
Bryan Strickland7 reviewsiTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Great quick response to my request for lawn service. Personnel were extremely nice and attentive to my needs. They completed the work in a timely manner and did the work above my expectations.
Price assessment: Reasonable price
Services: Grass seeding
Response from the owner · a week ago
Bryan, we appreciate you sharing your experience. We're glad our team arrived quickly, listened closely, and completed the job on schedule. Knowing we exceeded your expectations means a lot. We look forward to caring for your lawn again.
Juvelyn SosmenaLocal Guide · 20 reviewsiTotal number of Google reviews Juvelyn has written across all businesses on Google Maps, not just this one.
I’m very happy with the work Lawn and Order Landscaping did on my yard! They did a great job with the yard cleanup, lawn preparation, and grass seeding. The team was professional, friendly, and attentive to detail. They also provided helpful advice on lawn care. I’m already seeing great results and would definitely recommend their services!
Juvelyn, we appreciate your kind words. We're thrilled the cleanup, lawn preparation, and seeding are showing results and that our team was professional and detail oriented. It means a lot that our lawn care tips helped. Thank you for recommending us, we look forward to keeping your yard looking great.
Chris BargerLocal Guide · 7 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Joe and team are fantastic! Extremely responsive and got us on their schedule quickly. Reasonably priced, and they did a phenomenal job on our very overgrown and neglected yard. They not only got it under control but saved many of the plants that were being taken over, and the new yard they've seeded has established very well. They're also very self-sufficient and have needed virtually no input / follow up from us, which is very appreciated. They just know what needs to get done and do it!!
Chris, thank you for the wonderful feedback. We are glad our team's responsiveness and proactive, low-maintenance approach made the big cleanup easy for you, and that we could save plants and get the new lawn established. Your recognition of the value and workmanship means a lot, and we look forward to caring for your yard going forward.
Venmathy McMahan7 reviewsiTotal number of Google reviews Venmathy has written across all businesses on Google Maps, not just this one.
Lawn & Order Landscaping is absolutely fantastic! The entire team is professional, dependable, and truly takes pride in their work. Our property has never looked better, and their communication and attention to detail are outstanding. Highly recommend Joe and his crew!
Gina Castater6 reviewsiTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
I do not have nor do I prefer a lawn. I have many azaleas and trees. Lawn and Order brought it into a cohesive design, and fortunately, took away the leftovers.
Price assessment: Reasonable price
Response from the owner · 3 weeks ago
Gina, thank you for sharing your experience. We’re pleased the design brought your azaleas and trees together and that removing the leftovers made things easier. We enjoy working with plant-focused landscapes and appreciate you trusting us to bring your space into balance.
Kevin Rodriguez1 reviewiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Had a great experience with Lawn and Order! They were very affordable and professional, will definitely recommend to friends and family!
Price assessment: Reasonable price
Services: Lawn landscaping
Response from the owner · 3 weeks ago
Kevin, thank you for sharing your experience. It means a lot to hear our team provided professional, affordable service. Your recommendation is appreciated, and we'd be happy to assist you, your friends or family again.
