Lawn sprinkler system contractor · Raleigh, NC · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%96+14.6Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 57 sprinkler system installationiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★46 Google reviews · 7 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate The Sprinkler Project five stars based on forty-six reviews, noting the owner replies to ninety-eight percent of feedback. Customers frequently cite reasonable pricing, punctuality, and clear communication as key benefits. Services include new installations, repairs, annual startup, and winterization. Reviewers highlight the team's knowledge and ability to diagnose issues efficiently without recommending unnecessary work. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 46 reviews (100% five-star).
Reviews on this page: 46 Google reviews (44 with written comments).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 17, 2026.
Service: Sprinkler System Installation serving Raleigh, North Carolina.
Data from Google, last updated November 11, 2026.
Score profile vs other sprinkler system installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
The Sprinkler ProjectSprinkler System Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Sprinkler Project: 99/100 on this factor. Category median: 88.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Sprinkler Project: 96/100 on this factor. Category median: 84.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Sprinkler Project: 98/100 on this factor. Category median: 91.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Sprinkler Project: 96/100 on this factor. Category median: 97.A
96
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Sprinkler Project: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 76.–
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Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
5.0of 5
5 stars46100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 44 written reviews
100%praise
Praise135100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price218%
Reasonable982%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2921%
Staff & attitude2619%
Quality & results2519%
Would recommend1914%
Price & value1813%
Communication97%
Honesty & trust97%
What customers talk about
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Nicholas does a great job for a reasonable price, and he's always responsive and proactive!”
“Nicholas and his team are genuinely nice people who clearly take pride in their work and care about their customers.”
“It’s refreshing to work with a small business that delivers both quality work and great customer service.”
“I can confidently recommend him for your irrigation system needs.”
“Their pricing was very reasonable, communication was excellent throughout the process, and the finished system works great.”
“Very knowledgeable, and took the time to explain the new controller.”
“He's very reliable at showing up when he said he would.”
People customers mention
Nicholas15 reviews
Nick3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Sprinkler Project for 1 kind of job. Pick one to see what they paid and said.
Alison3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We recently had a sprinkler system installed by The Sprinkler Project, and we couldn’t be happier with the entire experience! From start to finish, Nicholas and his crew were fantastic to work with. Their pricing was very reasonable, communication was excellent throughout the process, and the finished system works…
Reasonable priceIrrigation system repair & maintenanceService not listed
William9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Nicholas was great. Very knowledgeable, and took the time to explain the new controller. Good pricing, and knows what he is doing. He is our new irrigation professional!
Irrigation system repair & maintenance
DanielLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I switched from an overpriced irrigation company to The Sprinkler Project about a year ago and have been very happy with the change. Nicholas does a great job for a reasonable price, and he's always responsive and proactive!
Reasonable priceIrrigation system repair & maintenance
Siddhartha7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I am super impressed with the professionalism and quality of work done by Nicholas and his team. I had big issues with my system and Nicholas fixed it in one afternoon. He changed all the sprinkler heads and installed a couple of new ones. He also fixed a leak below the ground. He was right on about the estimate for…
bruceLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I contacted Nicholas because the drip line in our irrigation system was not working. He promptly came out to provide a quote that was much more reasonable and timely than the one provided by the big commercial irrigation company that had identified the need for the repair. We set up a time for the repair.…
Irrigation system repair & maintenance
Wayne9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I have used The Sprinkler Project for the annual startup, winterization, and any repairs I’ve needed with my lawn irrigation, for a couple years. Nicholas is always on time, and responds right away whenever I have an issue with the irrigation. I highly recommend The Sprinkler Project.
We recently had a sprinkler system installed by The Sprinkler Project, and we couldn’t be happier with the entire experience! From start to finish, Nicholas and his crew were fantastic to work with. Their pricing was very reasonable, communication was excellent throughout the process, and the finished system works great.
What really stood out, though, was the personal touch. Nicholas and his team are genuinely nice people who clearly take pride in their work and care about their customers. It’s refreshing to work with a small business that delivers both quality work and great customer service.
We wouldn’t hesitate to recommend The Sprinkler Project and look forward to continuing to work with them as our yard evolves!
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance, Service not listed
Response from the owner · 3 weeks ago
Thank you so much for your kind words and thoughtful review! It truly means a lot to us. We take great pride in our work and in building lasting relationships with our customers. It was a pleasure working with you, and we look forward to helping with any future projects as your yard continues to evolve. Thank you again for trusting The Sprinkler Project and supporting our small business!
William McClellan9 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Nicholas was great. Very knowledgeable, and took the time to explain the new controller. Good pricing, and knows what he is doing. He is our new irrigation professional!
Services: Irrigation system repair & maintenance
Response from the owner · a month ago
Thank you so much for the kind review and your support. We truly appreciate it and look forward to helping with your irrigation needs in the future!
Daniel BruhnLocal Guide · 3 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
I switched from an overpriced irrigation company to The Sprinkler Project about a year ago and have been very happy with the change. Nicholas does a great job for a reasonable price, and he's always responsive and proactive!
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 2 months ago
Thank you so much for the kind words and for trusting The Sprinkler Project! We truly appreciate your business and are glad to hear you’ve been happy with our service. We look forward to continuing to take care of your irrigation needs!
Siddhartha Thakur7 reviewsiTotal number of Google reviews Siddhartha has written across all businesses on Google Maps, not just this one.
I am super impressed with the professionalism and quality of work done by Nicholas and his team. I had big issues with my system and Nicholas fixed it in one afternoon. He changed all the sprinkler heads and installed a couple of new ones. He also fixed a leak below the ground. He was right on about the estimate for the work. I will only be working with him on future sprinkler system issues. Five star work. Highly recommended.
Response from the owner · 2 months ago
Thank you so much for the kind words and five star review! We truly appreciate you trusting The Sprinkler Project with your irrigation system. It was a pleasure working with you, and we’re glad we could get everything taken care of. We look forward to helping with any future irrigation needs!
bruce bullockLocal Guide · 10 reviewsiTotal number of Google reviews bruce has written across all businesses on Google Maps, not just this one.
I contacted Nicholas because the drip line in our irrigation system was not working. He promptly came out to provide a quote that was much more reasonable and timely than the one provided by the big commercial irrigation company that had identified the need for the repair. We set up a time for the repair. Nicholas arrived when he said he would, and he and his employee efficiently and effectively repaired the drip line. He tested our entire system to ensure it was working and also replaced some sprinkler heads to make the watering of the lawn more effective. Nicholas is very personable, knowledgeable, and extremely competent. More importantly, he does quality work for a fair price. We will definitely engage Nicholas and his team for all of our irrigation system needs going forward. I can confidently recommend him for your irrigation system needs.
Services: Irrigation system repair & maintenance
Response from the owner · 6 months ago
Thank you so much for the kind words and thoughtful review I truly appreciate it.
I’m glad we were able to get your drip line repaired and make the necessary adjustments to improve the overall performance of your system. It means a lot to hear that you were happy with both the work and the experience.
We look forward to helping you with any future irrigation needs. Thanks again for your trust and recommendation!
Wayne hinderer9 reviewsiTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
I have used The Sprinkler Project for the annual startup, winterization, and any repairs I’ve needed with my lawn irrigation, for a couple years. Nicholas is always on time, and responds right away whenever I have an issue with the irrigation. I highly recommend The Sprinkler Project.
Price assessment: Great price
Services: Irrigation system repair & maintenance
Response from the owner · 6 months ago
Thank you for your continued trust and support we truly appreciate it.
It’s always a pleasure working with you and I’m glad we’ve been able to keep your system running smoothly year after year. We take pride in being responsive and reliable whenever you need us.
Thanks again for the recommendation we look forward to continuing to serve you!
Ryan Boyden9 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Nicholas was extremely responsive and easy to work with, he also did the job at a reasonable price. I will definitely reach out to him again if I have then any further irrigation needs.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 7 months ago
Thank you so much for the kind words! It was a pleasure working with you, and I’m glad you were happy with the service and pricing. Don’t hesitate to reach out anytime if you need anything in the future we’re always here to help.
Ralph Hollinshead1 reviewiTotal number of Google reviews Ralph has written across all businesses on Google Maps, not just this one.
Nicholas has done a great job with our sprinkler system. He is prompt, courteous and detail oriented. He was able to find issues from the company thst installed our system that has saved us money on our water bill.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 7 months ago
Thank you for the great review! I’m glad we were able to identify and correct those issues and help improve your system’s efficiency. It means a lot to hear that the work has made a difference, especially with your water bill. I appreciate your support and am always here if you need anything.
Dan Mangelsdorf8 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
I've been using Sprinklr Project for a couple of years. Nicholas has always provided great service, great communication, and reasonable prices. He's very reliable at showing up when he said he would. Can't ask for any more from a home service company.
Response from the owner · 8 months ago
Thank you for the kind review and for trusting us with your irrigation system over the past couple of years. It means a lot to hear that our service, communication, and reliability have made a positive impact. We’re always here if you need anything!
