Lawn Doctor of Columbia/Lexington/West Columbia logo

Lawn Doctor of Columbia/Lexington/West Columbia

Landscaper · West Columbia, SC · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty89−1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#57 of 99 tree removal servicesPosition by Experts Score among all companies we track in this category. · better than 43%
4.9 ★★★★★ 357 Google reviews · 24 photos
95%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
Nov 2026latest review

Lawn Doctor of Columbia/Lexington/West Columbia at a glance

Customers frequently praise the company for punctual technicians, clear communication, and effective weed control that leaves lawns green and healthy. The business is noted for its professional approach and affordable pricing, with many reviewers highlighting the knowledgeable advice provided during treatments. However, a subset of negative feedback cites missed appointment windows, poor response times to follow-up requests, and a lack of visible results after multiple treatments.

  • Google rating: 4.9 out of 5 from 357 reviews (95% five-star).
  • Reviews on this page: 357 Google reviews (320 with written comments, 12 with photos).
  • Owner responses: the business replied to 88% of reviews.
  • Most recent review: November 4, 2026.
  • Service: Tree Removal Service serving West Columbia, South Carolina.

Data from Google, last updated November 6, 2026.

Score profile vs other tree removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction94Reliability90Craft & service89Value100Momentum100Replies to reviews82Satisfaction: 94 (median 95)Reliability: 90 (median 94)Craft & service: 89 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 82 (median 59)
This companyTree Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lawn Doctor of Columbia/Lexington/West Columbia: 94/100 on this factor. Category median: 95.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lawn Doctor of Columbia/Lexington/West Columbia: 90/100 on this factor. Category median: 94.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lawn Doctor of Columbia/Lexington/West Columbia: 89/100 on this factor. Category median: 99.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lawn Doctor of Columbia/Lexington/West Columbia: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lawn Doctor of Columbia/Lexington/West Columbia: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lawn Doctor of Columbia/Lexington/West Columbia: 82/100 on this factor. Category median: 59.A
82

Bar = this company · dark tick = category median.

Star ratings

357 Google reviews we collected

  • 5 stars33995%
  • 4 stars72%
  • 3 stars41%
  • 2 stars21%
  • 1 star51%

Praise vs complaints

Phrases our text analysis found in 320 written reviews

  • Praise53198%
  • Complaints92%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price9268%
  • Reasonable4332%
  • Overpriced00%
  • Not sure11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude13325%
  • Quality & results12824%
  • Would recommend11020%
  • Speed & response5310%
  • Honesty & trust479%
  • Communication448%
  • Price & value255%

What customers talk about

We read 320 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Zack and his team are great to work with… clear communication, knowledgeable advice, and quality service and pricing.”
  • “Bobby has been our “go to” lawn tech for years, and he is very thorough and helpful when I have questions.”
    “I have been using them for almost 5 years and before I started using them my lawn looked awful.”
  • “We truly appreciate Lawn doctor hard work and highly recommend their service.”
    “I cannot recommend Lawn Doctor of Columbia and Lexington enough!”
  • “Bobby did the first treatment today and assured us he could get the lawn whipped into shape pretty quickly.”
    “Not prompt, punctual, communicative, or transparent.”
  • “He is professional, dependable, and pay attention to detail.”
  • “The technician, Bobby, showed up just as scheduled and explained everything we needed to do (we bought the house recently).”
  • “Their communication is always prompt, their scheduling is dependable, and their pricing is fair for the top-tier quality they deliver.”

People customers mention

  • Bobby 22 reviews
  • Zack 10 reviews
  • Thompson 7 reviews
  • Zach 6 reviews
  • Bryant 4 reviews
  • Rachel 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Lawn Doctor of Columbia/Lexington/West Columbia for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

RyanLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Zack and his team are great to work with… clear communication, knowledgeable advice, and quality service and pricing. Highly recommend!

Renu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

We are very happy with their lawn care services. Specially Bobby, he does an excellent job. He is professional, dependable, and pay attention to detail. We truly appreciate Lawn doctor hard work and highly recommend their service.

Reasonable priceLawn careWeed controlLawn pest control
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great company to deal with! Everything was professional from the minute I called the office. The technician, Bobby, showed up just as scheduled and explained everything we needed to do (we bought the house recently). Bobby did the first treatment today and assured us he could get the lawn whipped into shape pretty…

Great priceWeed control
Russell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Bobby at Lawn Doctor has always been great. Been with him for several years now and he’s always dependable and the lawn looks super!

Reasonable priceLawn careWeed control
Chandler6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Our experience truly shows the expertise and knowledge of this company and how lawn care should be done! The customer service is outstanding and not only are they friends to their customers but they treat you like the family that they are. I highly recommend using lawn doctor for all of your lawn necessities!!

Great priceLawn careMosquito exterminationWeed control
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Took care of me and family, helped me with everything I needed. My yard looks beautiful

Photos

Customer reviews

4.9 ★★★★★ 357 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ryan GawlerLocal Guide · 5 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Zack and his team are great to work with… clear communication, knowledgeable advice, and quality service and pricing. Highly recommend!

Renu Coshal1 reviewTotal number of Google reviews Renu has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are very happy with their lawn care services. Specially Bobby, he does an excellent job. He is professional, dependable, and pay attention to detail. We truly appreciate Lawn doctor hard work and highly recommend their service.

  • Price assessment: Reasonable price
  • Services: Lawn care, Weed control, Lawn pest control
David Brinkley3 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company to deal with! Everything was professional from the minute I called the office. The technician, Bobby, showed up just as scheduled and explained everything we needed to do (we bought the house recently). Bobby did the first treatment today and assured us he could get the lawn whipped into shape pretty quickly. We are extremely happy with Bobby and Lawn Doctor.

  • Price assessment: Great price
  • Services: Weed control
Response from the owner · 9 hours ago

Thank you so much, David Brinkley. Your feedback means a lot to all of us at Lawn Doctor of Columbia/Lexington/West Columbia, and we are thrilled to know you are seeing the value of our lawn care service in Lexington. We appreciate your trust and look forward to serving you again.

Russell Knowles1 reviewTotal number of Google reviews Russell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bobby at Lawn Doctor has always been great. Been with him for several years now and he’s always dependable and the lawn looks super!

  • Price assessment: Reasonable price
  • Services: Lawn care, Weed control
Response from the owner · 10 hours ago

We are grateful for your review, Russell Knowles. Providing expert service and lasting results for our customers in Lexington is what Lawn Doctor of Columbia/Lexington/West Columbia is all about. Thank you for giving us the opportunity to care for your property.

Robert Greene2 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bobby was great! Always professional and helpful

  • Price assessment: Reasonable price
  • Services: Lawn care
Response from the owner · 14 hours ago

Thank you, Robert Greene, for your wonderful feedback. Our team at Lawn Doctor of Columbia/Lexington/West Columbia is proud to serve Lexington with lawn care that is both personalized and dependable. It is always encouraging to hear that our commitment to quality service is being recognized.

Chandler Wright6 reviewsTotal number of Google reviews Chandler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our experience truly shows the expertise and knowledge of this company and how lawn care should be done! The customer service is outstanding and not only are they friends to their customers but they treat you like the family that they are. I highly recommend using lawn doctor for all of your lawn necessities!!

  • Price assessment: Great price
  • Services: Lawn care, Mosquito extermination, Weed control, Lawn pest control, Yard work
Response from the owner · 16 hours ago

Thank you, Chandler Wright, for your support of Lawn Doctor of Columbia/Lexington/West Columbia. We are happy to hear our team provided the kind of responsive, professional service homeowners in Lexington deserve. It is always rewarding to know our efforts helped make your lawn care experience an easy one.

Chris Sharpe5 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Took care of me and family, helped me with everything I needed. My yard looks beautiful

Response from the owner · a day ago

Thank you, Chris Sharpe, for your support of Lawn Doctor of Columbia/Lexington/West Columbia. We are happy to hear our team provided the kind of responsive, professional service homeowners in Lexington deserve. It is always rewarding to know our efforts helped make your lawn care experience an easy one.

Tim Goldman6 reviewsTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company and staff. Highly recommend their services.

  • Services: Lawn care, Mosquito extermination, Weed control, Lawn pest control, Yard work
Response from the owner · a day ago

Thank you so much, Tim Goldman. Your feedback means a lot to all of us at Lawn Doctor of Columbia/Lexington/West Columbia, and we are thrilled to know you are seeing the value of our lawn care service in Lexington. We appreciate your trust and look forward to serving you again.

Rob Gardner6 reviewsTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome company. Definitely major improvement in my yard. Got rid of my crabgrass!

Response from the owner · a day ago

Thank you, Rob Gardner, for your support of Lawn Doctor of Columbia/Lexington/West Columbia. We are happy to hear our team provided the kind of responsive, professional service homeowners in Lexington deserve. It is always rewarding to know our efforts helped make your lawn care experience an easy one.

Britteny CAVINS1 reviewTotal number of Google reviews Britteny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best team around!

  • Price assessment: Great price
  • Services: Lawn care
Response from the owner · a day ago

Thank you so much, Britteny CAVINS. We are proud to serve the Lexington community and are thrilled to know you are happy with the service you received from Lawn Doctor of Columbia/Lexington/West Columbia. Your feedback encourages our team to keep delivering the attentive care and strong results our customers expect.

Lawn Doctor of Columbia/Lexington/West Columbia on Google Maps →

Business details