Chance Hamilton
Review from Google · view on Googlemy lawn is the best on the block. stress free. Looks professional. Thank you so much.
Lawn Love Lawn Care of Louisville
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty69−3.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 57 mulching servicesPosition by Experts Score among all companies we track in this category. · better than 29%
4.7 ★★★★★ 272 Google reviews · 24 photos
90%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
77%reviews answered by the owner
Oct 2026latest review
Lawn Love Lawn Care of Louisville at a glance
Customers report that the service is generally punctual, professional, and easy to manage through the app, with many noting that the lawn care providers are detail-oriented and communicate well. However, lower-rated reviews highlight significant issues with billing accuracy, such as unexpected charges for long grass or hidden fees, and complaints about scheduling delays or lack of communication when appointments are missed.
- Google rating: 4.7 out of 5 from 272 reviews (90% five-star).
- Reviews on this page: 272 Google reviews (196 with written comments, 8 with photos).
- Owner responses: the business replied to 77% of reviews.
- Most recent review: October 31, 2026.
- Service: Mulching Service serving Louisville, Kentucky.
Data from Google, last updated November 1, 2026.
Score profile vs other mulching services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Lawn Love Lawn Care of Louisville: 82/100 on this factor. Category median: 88.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Lawn Love Lawn Care of Louisville: 73/100 on this factor. Category median: 83.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Lawn Love Lawn Care of Louisville: 69/100 on this factor. Category median: 96.B
69
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Lawn Love Lawn Care of Louisville: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Lawn Love Lawn Care of Louisville: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Lawn Love Lawn Care of Louisville: 68/100 on this factor. Category median: 79.B
68
Bar = this company · dark tick = category median.
Star ratings
272 Google reviews we collected
- 5 stars24690%
- 4 stars83%
- 3 stars10%
- 2 stars41%
- 1 star135%
Praise vs complaints
Phrases our text analysis found in 196 written reviews
- Praise29694%
- Complaints196%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1243%
- Reasonable1346%
- Overpriced14%
- Not sure27%
Topic share
How often each topic comes up in the written reviews
- Quality & results12540%
- Speed & response5317%
- Staff & attitude4715%
- Would recommend4213%
- Price & value196%
- Communication155%
- Honesty & trust144%
What customers talk about
We read 196 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Love the way my lawn looks when I get home, they do a wonderful job and been with them over a year now and will continue.”
“The mowing was fine but the use of online app was terrible.”
“Lawn Love was quick to replace a pro that didn't do so good a job, so that's a plus.”
“Never showed up on the new date and ignored all messages.”
“He was patient, detail-oriented, and clearly takes pride in his work.”
“Highly recommend for anyone needing reliable lawn care.”
“Because of this, I wouldn't recommend them anymore.”
“The price is fair and I am going to continue with Lawn Love.”
“They tried overcharged me.”
“This was a great experience i loved the attention to detail and the communication was outstanding!”
“He also would block my driveway and never communicated with me.”
“Always reliable, he always communicates and answer messages.”
People customers mention
- Jaden 4 reviews
- Jose 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Lawn Love Lawn Care of Louisville for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
Chance21 hours ago★★★★★
my lawn is the best on the block. stress free. Looks professional. Thank you so much.
Bobby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Excellent service. He was patient, detail-oriented, and clearly takes pride in his work. My lawn looks better than it has in a long time. Highly recommend for anyone needing reliable lawn care.
April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Love the way my lawn looks when I get home, they do a wonderful job and been with them over a year now and will continue. Thank you
Great price
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
They did a great job, and everything was well cleaned up after. Lawn Love was quick to replace a pro that didn't do so good a job, so that's a plus.
Overpriced
KaylaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I have been using Lawn Love for a couple of years now so far and I have been very happy with their service . I have been using a sub-contracting company (under Lawn Love) named Brinnons lawn Care for a few months now and I appreciate them doing a great job with cutting my lawn at the height they cut it at. They…
Reasonable price
RocxyLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Derek did a great job on my moms lawn and he was well spoken and just a all round good guy and appreciate the small talk we had and i hope he continues to do our lawn because my mother and I like his work and him.
Reasonable price
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Lawn mowing & maintenance | 23 | — |
| Yard work | 4 | — |
Compare with
Photos
Customer reviews
4.7 ★★★★★ 272 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Bobby Wagoner8 reviewsTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service. He was patient, detail-oriented, and clearly takes pride in his work. My lawn looks better than it has in a long time. Highly recommend for anyone needing reliable lawn care.
Response from the owner · 5 days ago
We’re delighted to hear you had such a great experience, Bobby! We’ll be sure to pass along your appreciation to the pro for a job well done. Thanks for recommending us to others!
April Richards5 reviewsTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove the way my lawn looks when I get home, they do a wonderful job and been with them over a year now and will continue. Thank you
- Price assessment: Great price
Response from the owner · 3 weeks ago
April, a whole year with us means the world! Glad the lawn keeps looking good every time you pull up. We will keep taking care of it just the way you like. Appreciate you sharing this!
Larry Magico1 reviewTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a great job, and everything was well cleaned up after. Lawn Love was quick to replace a pro that didn't do so good a job, so that's a plus.
- Price assessment: Overpriced
Response from the owner · 2 weeks ago
We’re glad you’re happy with the results and the thorough cleanup, Larry! We also appreciate your patience while we worked to connect you with a pro who better met your expectations. Your feedback means a lot, and we’re happy we could help get things back on track!
Kayla WarnerLocal Guide · 15 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been using Lawn Love for a couple of years now so far and I have been very happy with their service . I have been using a sub-contracting company (under Lawn Love) named Brinnons lawn Care for a few months now and I appreciate them doing a great job with cutting my lawn at the height they cut it at. They even edge it up nicely without me asking them to do so. Their service has led to my lawn to looking healthier and greener throughout this year. I highly recommend using Lawn Love
- Price assessment: Reasonable price
Response from the owner · 4 weeks ago
Kayla, two years in and still going strong, that's really good to know! It sounds like Brinnon's Lawn Care has been taking great care of you, and the fact that they're edging without being asked says a lot about how they approach the work. A healthier, greener lawn throughout the season is exactly what we want for you. Thanks for sticking with Lawn Love and for sharing this, it genuinely helps others know what to expect!
Rocxy LemmonLocal Guide · 97 reviewsTotal number of Google reviews Rocxy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDerek did a great job on my moms lawn and he was well spoken and just a all round good guy and appreciate the small talk we had and i hope he continues to do our lawn because my mother and I like his work and him.
- Price assessment: Reasonable price
Response from the owner · a month ago
Rocxy, it’s great to hear that Derek has been taking such good care of your mom’s lawn. It sounds like his work and friendly personality made a real difference for both of you. We’ll be sure to pass along your kind words to him. Thanks for sharing your experience!
Jane Ngabire1 reviewTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing service and great results
Response from the owner · a month ago
Jane, great results are what make lawn care worth the investment. We’re happy the service delivered the experience you were hoping for!
Rhonda Kircher3 reviewsTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWilliam did an amazing job on our lawn and paid close attention to detail. He showed up on the scheduled day and completed the work. His work was fabulous and I would recommend him to everyone.
- Price assessment: Reasonable price
Response from the owner · a month ago
Rhonda, William’s attention to detail and dependable scheduling clearly made a difference in the finished yard. We’re happy the service delivered the quality you were hoping for, and we appreciate your recommendation!
Selom Gadzey1 reviewTotal number of Google reviews Selom has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA very good service that connects you to professionals. It has a very good app interface and it's very smooth across the boards. Things happen succinctly and quickly. They offer a large range of options as well. I would definitely use this service. My grass had gone through a long period of damage and it's already recovering after a month and a half of care
Response from the owner · a month ago
Selom, a month and a half in and the grass is already bouncing back, that is really good to see! Lawns that have been through a rough stretch take patience, so hearing it is on the right track means the work is paying off. Glad the app made things easy and that everything felt smooth from start to finish. We appreciate you trusting us with it and hope the lawn keeps coming back strong!
DeWayne P8 reviewsTotal number of Google reviews DeWayne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’m new to the Louisville area and needed a good lawn service to help with my new lawn. I took a chance and contacted Lawn Love and I am soo glad that I did! Dee took on my yard and totally ROCKED it! It is just perfect after Dee worked on it. The price is fair and I am going to continue with Lawn Love. Very satisfied!
- Price assessment: Reasonable price
Response from the owner · 4 weeks ago
DeWayne, welcome to Louisville! Glad you took a chance on us and that Dee made such a great first impression. Sounds like your lawn is in good hands, and we look forward to keeping it that way. See you on the next visit!
Business details
- Phone: (502) 287-1727
- Website: lawnlove.com
- Service area: Louisville, KY