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LB Limousine, Inc

Limousine service · Inglewood, CA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 34 limousine servicesPosition by Experts Score among all companies we track in this category. · better than 67%
5.0 ★★★★★ 275 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
Oct 2026latest review

LB Limousine, Inc at a glance

Google reviewers rate LB Limousine five out of five stars based on 275 reviews, with the owner responding to 92 percent of them. Customers frequently cite punctuality, professional drivers, clean vehicles, and seamless communication for airport and event transportation. One low-star review noted that the online quotation website lacked necessary information and described email correspondence as rude, though this was an isolated complaint among the predominantly positive feedback.

  • Google rating: 5.0 out of 5 from 275 reviews (99% five-star).
  • Reviews on this page: 275 Google reviews (252 with written comments, 4 with photos).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: October 17, 2026.
  • Service: Limousine Service serving Inglewood, California.

Data from Google, last updated October 26, 2026.

Score profile vs other limousine services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction98Reliability94Craft & service100Value100Momentum100Replies to reviews93Satisfaction: 98 (median 95)Reliability: 94 (median 93)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 93 (median 69)
LB Limousine, IncLimousine Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.LB Limousine, Inc: 98/100 on this factor. Category median: 95.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.LB Limousine, Inc: 94/100 on this factor. Category median: 93.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.LB Limousine, Inc: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.LB Limousine, Inc: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.LB Limousine, Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.LB Limousine, Inc: 93/100 on this factor. Category median: 69.A
93

Bar = this company · dark tick = category median.

Star ratings

275 Google reviews we collected

  • 5 stars27299%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 252 written reviews

  • Praise53598%
  • Complaints102%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude16630%
  • Speed & response11922%
  • Would recommend8015%
  • Quality & results7514%
  • Communication5210%
  • Price & value285%
  • Honesty & trust255%

What customers talk about

We read 252 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their drivers are always professional and on time, and their vehicles are spacious, new, and clean.”
    “Email communication with Patrick the "CEO" was condescending and rude.”
  • “This was our third time using LB Limousine and they were on time and with friendly service”
    “I had numerous flight delays getting us in very late.”
  • “LB Limo is our go-to car service for travels to/from LAX.”
    “I would not recommend or use this service if this is how they treat potential customers.”
  • “The patience, professionalism and attention to detail was above and beyond.”
  • “LB Limo was fabulous in its communication and our requests.”
  • “They are who I contact as soon as I know I have a trip coming up and they are worth every penny!”
  • “We appreciate their consistently reliable and luxury service that helps to provide a stress-free experience.”

People customers mention

  • Patrick 18 reviews
  • Vaz 11 reviews
  • Angeles 9 reviews
  • Uber 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired LB Limousine, Inc for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Lillian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

LB Limo is our go-to car service for travels to/from LAX. Their drivers are always professional and on time, and their vehicles are spacious, new, and clean. And they’re dog friendly! We appreciate their consistently reliable and luxury service that helps to provide a stress-free experience. Will book again.

Charlotte10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Great communication. 5 star service. Have used this company before. Never been disappointed. Highly recommend.

S.M.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This is an excellent company. All went smoothly. Driver was very polite, good driver and nice to chat with. But check your confirmation - mine had an error.

doc2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

This was our third time using LB Limousine and they were on time and with friendly service

Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

LB and were great- clean car, on time and our driver Vaz was a 10 out of 10! Highly recommend!

Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We used LB Limousine last night for the BTS concert at SoFi stadium. Our driver was Vaz. We had the best experience possible. The car was immaculate, and early. Vaz is so professional, kind, and a very good driver. We got a bit lost trying to find him when the show let out and he was sooooo patient with us. Found us…

Photos

Customer reviews

5.0 ★★★★★ 275 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lillian W8 reviewsTotal number of Google reviews Lillian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

LB Limo is our go-to car service for travels to/from LAX. Their drivers are always professional and on time, and their vehicles are spacious, new, and clean. And they’re dog friendly! We appreciate their consistently reliable and luxury service that helps to provide a stress-free experience. Will book again.

Charlotte10 reviewsTotal number of Google reviews Charlotte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication. 5 star service. Have used this company before. Never been disappointed. Highly recommend.

Response from the owner · a year ago

Hello Charlotte, Thank you for taking the time to leave us feedback on your experience with our services. We’re always here and happy to assist and hope to see you again. Thank You, LB Limousine Patrick Yeromian - CEO & Co-Founder 310-494-1080

S.M. Jacoby3 reviewsTotal number of Google reviews S.M. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is an excellent company. All went smoothly. Driver was very polite, good driver and nice to chat with. But check your confirmation - mine had an error.

doc EG2 reviewsTotal number of Google reviews doc has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was our third time using LB Limousine and they were on time and with friendly service

Response from the owner · a year ago

Hello, Thank you for taking the time to leave us feedback on your experience with our services. We’re always here and happy to assist and hope to see you again. Thank You, LB Limousine Patrick Yeromian - CEO & Co-Founder 310-494-1080

David Layton5 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great company. Great service. Always prompt and helpful.

Robert Petrocchi2 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

LB and were great- clean car, on time and our driver Vaz was a 10 out of 10! Highly recommend!

Kate FlatherLocal Guide · 26 reviewsTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I selected LB Limousine based on all these stellar reviews, and can attest that everything you are reading about this *TEN STAR* transportation service is spot-on. I needed to book an SUV for myself, an architect and a commercial real estate agent to tour seven warehouse spaces between downtown LA and Santa Monica – as efficiently as possible – on a weekday morning. The itinerary also involved two separate pickup and drop-off spots. Nine addresses total. The information was entered flawlessly, and e-mailed to me promptly for review. The patience, professionalism and attention to detail was above and beyond. The recommended pick-up times were perfect and reflected years of familiarity and expertise with morning rush hour traffic patterns. Our driver, Fred, arrived early, and the expedition went smoothly and seamlessly on every level from there. This will definitely be my transportation service of choice, going forward.

Nancy Rock4 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We used LB Limousine last night for the BTS concert at SoFi stadium. Our driver was Vaz. We had the best experience possible. The car was immaculate, and early. Vaz is so professional, kind, and a very good driver. We got a bit lost trying to find him when the show let out and he was sooooo patient with us. Found us with a smile on his face and went back and got the car and drove right to us. Thank you Vaz for making our night perfect.

Michael Fields2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional, on time, terrific vehicle and driver. We will use LB limousine for all future travel.

Emily Giordano6 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our driver, Patrick, was very professional and personable. Limo was new and very clean. Very happy with the service.

LB Limousine, Inc on Google Maps →

Business details