Le's Hardwood Floor logo

Le's Hardwood Floor

Floor refinishing service · North Wales, PA · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 34 floor refinishing servicesPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 71 Google reviews · 13 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Le's Hardwood Floor at a glance

Google reviewers rate Le's Hardwood Floor five stars based on seventy-one reviews, with the owner not replying to any. Customers describe services including hardwood installation, sanding, refinishing, and repair, noting that the work restored worn floors to a smooth, even finish. Recurring themes highlight careful preparation, attention to detail in board placement and transitions, and clear communication regarding the process. Reviewers also mention competitive pricing and quick scheduling, with no recurring criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 71 reviews (100% five-star).
  • Reviews on this page: 71 Google reviews (71 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Floor Refinishing Service serving North Wales, Pennsylvania.

Data from Google, last updated October 26, 2026.

Score profile vs other floor refinishing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

Satisfaction100Reliability99Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 96)Reliability: 99 (median 96)Momentum: 100 (median 100)
Le's Hardwood FloorFloor Refinishing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Le's Hardwood Floor: 100/100 on this factor. Category median: 96.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Le's Hardwood Floor: 99/100 on this factor. Category median: 96.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Le's Hardwood Floor: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
–

Bar = this company · dark tick = category median.

Star ratings

71 Google reviews we collected

  • 5 stars71100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 71 written reviews

  • Praise7099%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3042%
  • Staff & attitude1623%
  • Communication913%
  • Speed & response57%
  • Would recommend57%
  • Price & value46%
  • Honesty & trust23%

What customers talk about

We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The hardwood flooring work was completed with great attention to detail.”
  • “The result looks professional, and the wood finish is beautifully even.”
  • “Good communication and careful workmanship made the flooring process easier to manage.”
  • “Le's was quick to respond, gave a very competitive quote, and started work quickly allowing us to complete everything on schedule, after closing and b…”
  • “We appreciate the care and professionalism they brought to the project and highly recommend their services.”
  • “Communication was clear, pricing was fair, and the results exceeded our expectations.”
  • “The team was reliable, hardworking, and clearly takes pride in their craftsmanship.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Alice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

The hardwood repair blends nicely with the surrounding floor. It is much harder to notice where the damaged section used to be, which was exactly the goal.

Julia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

What stood out most was the attention given to preparation. The team checked the surface carefully before starting, which helped the flooring come out smooth and level.

Therese3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Good communication and careful workmanship made the flooring process easier to manage. The result looks professional, and the wood finish is beautifully even.

Cleopatra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Our living room floor had visible wear from years of use. The sanding and refinishing brought back the warmth of the wood without making it look artificial.

Dilys3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The flooring team paid close attention to the layout and board placement. The finished surface looks balanced, with clean lines throughout the space.

Sofia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

The hardwood installation looks fantastic, especially the transitions between rooms. Everything feels solid underfoot, and the overall appearance is very consistent.

Photos

Customer reviews

5.0 ★★★★★ 71 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Alice Parker3 reviewsTotal number of Google reviews Alice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The hardwood repair blends nicely with the surrounding floor. It is much harder to notice where the damaged section used to be, which was exactly the goal.

Julia Campbell3 reviewsTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What stood out most was the attention given to preparation. The team checked the surface carefully before starting, which helped the flooring come out smooth and level.

Therese Young3 reviewsTotal number of Google reviews Therese has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good communication and careful workmanship made the flooring process easier to manage. The result looks professional, and the wood finish is beautifully even.

Cleopatra Bradley3 reviewsTotal number of Google reviews Cleopatra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our living room floor had visible wear from years of use. The sanding and refinishing brought back the warmth of the wood without making it look artificial.

Dilys Campbell3 reviewsTotal number of Google reviews Dilys has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The flooring team paid close attention to the layout and board placement. The finished surface looks balanced, with clean lines throughout the space.

Sofia Rios3 reviewsTotal number of Google reviews Sofia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The hardwood installation looks fantastic, especially the transitions between rooms. Everything feels solid underfoot, and the overall appearance is very consistent.

Sofia Mawyer3 reviewsTotal number of Google reviews Sofia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Communication throughout the flooring project was straightforward. The team explained the process, answered questions, and paid attention to the smaller details.

Meredith Harris3 reviewsTotal number of Google reviews Meredith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful job restoring our hardwood floors. The final finish is clean and even, and the floors look fantastic from every angle.

Yasmin Brandon3 reviewsTotal number of Google reviews Yasmin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent hardwood flooring service. The workmanship was impressive, and the floors turned out exactly the way we wanted. Highly recommended.

Ula Stanton2 reviewsTotal number of Google reviews Ula has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really pleased with how the floors turned out. The team handled the installation carefully, kept the work area organized, and made sure the boards lined up beautifully.

Le's Hardwood Floor on Google Maps →

Business details