Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
Google reviewers rate Leaders Moving & Storage Co. 4.9 out of 5 based on 3890 reviews, with the owner responding to 93% of feedback. Customers frequently praise the crew’s punctuality, efficiency, careful handling of items, and clear communication, often noting reasonable pricing for residential and storage services. However, some lower-rated experiences cite issues with understaffed teams, arriving late, or damaging furniture, alongside complaints about unprofessional management interactions when problems arose.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
3,893 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
Price verdicts customers left with their Google review
Middle half of what 499 customers paid ($633–$1.8k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Most recently, David and Abdul helped me and they were professional, polite, and efficient.”
“…ame out and stressed me out and then when there was an issue he was unprofessional, rude to us, and threatened to have all our stuff removed from the…”
“Such a great experience and they were so fast and careful!”
“After significant delays, the truck was packed full and the team informed me they could not stop at my storage unit for more items as I indicated in m…”
“Very good move,the on time, did a great job protecting the furniture and we're very flexible.”
“As you might expect there were several items damaged as they attempted to squeeze all my stuff into the truck.”
“They helped me with my move and I will use them again in the future!”
“I will never use them again, and I will loudly tell everyone I know to avoid them as well.”
“They DO NOT CHARGE BY THE HOUR and their price is fair in my opinion.”
“They damaged several pieces of furniture including a very expensive beautyrest black king mattress.”
“254563 both were fantastic, very enthusiastic and easy to work with.”
“Despite our purchase of extra insurance, they didn't respond to our claim.”
“I would highly recommend them to anyone in need of reliable and professional moving services.”
“Do NOT trust this company for your move, especially if it’s a large move.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Leaders Moving & Storage Co. for 8 kinds of job. Pick one to see what they paid and said.
David and Abdul were fantastic! The move was fast! They were kind and courteous. Made everything so easy! Quote: 254638
254563 both were fantastic, very enthusiastic and easy to work with. Highly recommend both of them. 10/10 services
Super nice! Short move of a few pieces of furniture. They were quick, polite and efficient! Would definitely recommend and use again! Big thanks to J. Ruth, L. Dorrasect, and M. Spicer! We appreciate you!
Ren and his crew did a fantastic job. From packing to the actual move, they were friendly, professional, and efficient. I couldn't have asked for a better experience.
Movers were very polite and very responsive to placement of our items. Staff worked with us to ensure we had the lowest price for the move.
Tolbert and Wooden worked very efficiently. They handled my items with care and were very professional. Also the price was very reasonable.
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 629 | $621–$1.6k |
| In-state moving | 146 | $878–$2.3k |
| Moving-related storage | 61 | $295–$1.1k |
| Senior moving | 59 | $549–$1.6k |
| Interstate moving | 53 | $1.9k–$4.9k |
| Furniture assembly | 35 | $265–$1.0k |
| Oversized-item moving | 34 | $196–$633 |
| Moving-related packing | 31 | $454–$1.7k |
4.9 ★★★★★ 3,890 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great moving experience. The guys were very fast, clean, and professional. They completed an entire house move timely and did not cause any damage at all. Highly recommend. Quote 254544
Leaders is fantastic and I’ve used them for two moves. Most recently, David and Abdul helped me and they were professional, polite, and efficient. 10/10
David and Abdul were fantastic! The move was fast! They were kind and courteous. Made everything so easy! Quote: 254638
254563 both were fantastic, very enthusiastic and easy to work with. Highly recommend both of them. 10/10 services
Wonderful crew made the stress of moving a stress- free adventure!!
254782 - Incredibly fast and efficient. Would give 6 stars if I could. Just amazing.
Such a great experience and they were so fast and careful!
Thank you so much for the wonderful review! We’re thrilled to hear your experience was a great one and that the crew was both fast and careful with your belongings. We’ll be sure to pass along your kind words to the team. Thanks again for choosing us, and we hope to help you again in the future!
Super nice! Short move of a few pieces of furniture. They were quick, polite and efficient! Would definitely recommend and use again! Big thanks to J. Ruth, L. Dorrasect, and M. Spicer! We appreciate you!
Thank you so much for the great review! We’re glad J. Ruth, L. Dorrasect, and M. Spicer were quick, polite, and efficient for your move, even for a smaller job like this one. We’ll be sure to pass along your thanks to each of them. We appreciate your recommendation and hope to help you again whenever you need us!
Very good move,the on time, did a great job protecting the furniture and we're very flexible. Good value for the move.
Thank you for the great review! We’re so glad the crew arrived on time and took such good care of your furniture. It’s also wonderful to hear you felt the move was a good value, since that’s something we work hard to deliver. We appreciate your flexibility, too, which helps make a move go smoothly. Thanks again for choosing us, and we hope to help you again in the future!
Ren and his crew did a fantastic job. From packing to the actual move, they were friendly, professional, and efficient. I couldn't have asked for a better experience.
Thank you so much for the fantastic review! We’re thrilled that Ren and his crew made both the packing and the move such a smooth, friendly, and efficient experience for you. We’ll be sure to pass along your kind words to the whole team. We truly appreciate your support and look forward to helping you again in the future!
Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
