Gutter cleaning service · Knoxville, TN · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 41 gutter cleaningiPosition by Experts Score among all companies we track in this category. · better than 53%
5.0★★★★★141 Google reviews · 24 photos
99%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Leaf It to the Pros five out of five stars based on 141 reviews, with the owner responding to 87 percent of them. Customers frequently cite punctuality, fair pricing, and detailed communication as key benefits of the gutter cleaning and repair services. While most feedback highlights professional conduct and quick scheduling, a small number of one-star reviews describe instances of rushed work and repeated rescheduling that left customers dissatisfied with the final results.
Google rating: 5.0 out of 5 from 141 reviews (99% five-star).
Reviews on this page: 141 Google reviews (122 with written comments, 1 with photos).
Owner responses: the business replied to 87% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Leaf It to the ProsGutter Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Leaf It to the Pros: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Leaf It to the Pros: 93/100 on this factor. Category median: 97.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Leaf It to the Pros: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Leaf It to the Pros: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Leaf It to the Pros: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
141 Google reviews we collected
5.0of 5
5 stars14099%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 122 written reviews
99%praise
Praise30799%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1280%
Reasonable320%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results6521%
Speed & response5518%
Would recommend5518%
Staff & attitude5016%
Price & value4916%
Communication217%
Honesty & trust155%
What customers talk about
We read 122 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had a great experience with Leaf it to the Pros.”
“He was incredibly professional, quick to respond, and provided a very fair estimate for our gutter cleaning.”
“I would definitely recommend them to friends and family!”
“AVOID AT ALL COSTS!”
“I am very pleased with my experience and with how nice the gutters look after the cleaning .”
“The price was very reasonable in comparison to other quotes I had received .”
“Very pleased with their communication, punctuality and their fair price!”
“I trusted the pricing was fair for the 1/2 of the house that was affected.”
People customers mention
Roman28 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AudreyLocal Guide · 5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
I highly recommend Roman with Leaf It to the Pros! He was incredibly professional, quick to respond, and provided a very fair estimate for our gutter cleaning. He texted me before his arrival, which I really appreciated. During the job, he discovered an issue that I wasn't even aware of and kept me fully informed…
Laura1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Excellent communication : both by text and phone. I received a clear and detailed estimate by email .The price was very reasonable in comparison to other quotes I had received . I am very pleased with my experience and with how nice the gutters look after the cleaning . I am totally satisfied with the work done by Leaf it to the Pros!!
Great price
Tatiana1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Front and back of our house were overflowing everytime it rained even though my husband blew out all leaves with leafblower.
This company offered us free inspection, got us on their schedule same week, arrived on time and found 3 clogged downspouts!
They were done with repairs within an hour.
I was home last time it…
Great price
Robert3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Was very pleased with the results. One of my gutters was a challenge to get to with a latter and the cleaned it with ease. Leaf it to the pros saved me thousands in repair costs. I would definitely recommend them to friends and family!
Great price
Casey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Roman cleaned the hell out of our gutters and even repaired them in a couple spots. Very reasonable price and great communication. This man knows gutters!
Stephen7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Highly, highly recommend! I called him for a gutter cleaning, and a few minor gutter issues. 100% satisfied and will 100% call him back when needed. Roman is a true professional at his trade. Courteous, knowledgeable, attentive and no nonsense (yet funny and easy to talk to). Great job, Roman!
I highly recommend Roman with Leaf It to the Pros! He was incredibly professional, quick to respond, and provided a very fair estimate for our gutter cleaning. He texted me before his arrival, which I really appreciated. During the job, he discovered an issue that I wasn't even aware of and kept me fully informed the entire time. His communication and work ethic are top-notch. I only wish I had found him sooner!
Response from the owner · 2 days ago
I appreciate you!
Laura Moreira1 reviewiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Excellent communication : both by text and phone. I received a clear and detailed estimate by email .The price was very reasonable in comparison to other quotes I had received . I am very pleased with my experience and with how nice the gutters look after the cleaning . I am totally satisfied with the work done by Leaf it to the Pros!!
Price assessment: Great price
Yuriy GluzmanLocal Guide · 24 reviewsiTotal number of Google reviews Yuriy has written across all businesses on Google Maps, not just this one.
Front and back of our house were overflowing everytime it rained even though my husband blew out all leaves with leafblower.
This company offered us free inspection, got us on their schedule same week, arrived on time and found 3 clogged downspouts!
They were done with repairs within an hour.
I was home last time it rained and was able to see that we no longer have overflowing gutters.
Leaf It To The Pros were recommended to me by my coworker.
Very pleased with their communication, punctuality and their fair price!
Roman suggested to add us to their cleaning schedule.
We will be seeing them again mid of November.
Great job! Thank you
Price assessment: Great price
Response from the owner · a month ago
Thank you for your kind review! It was a pleasure serving you!
Stanislav KimLocal Guide · 196 reviewsiTotal number of Google reviews Stanislav has written across all businesses on Google Maps, not just this one.
Was very pleased with the results. One of my gutters was a challenge to get to with a latter and the cleaned it with ease. Leaf it to the pros saved me thousands in repair costs. I would definitely recommend them to friends and family!
Price assessment: Great price
Response from the owner · a month ago
Thanks for choosing us! We appreciate your business and your kind words!
Casey Donnellan2 reviewsiTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Roman cleaned the hell out of our gutters and even repaired them in a couple spots. Very reasonable price and great communication. This man knows gutters!
Response from the owner · 2 months ago
Thank you! We appreciate you taking the time to rate us and leaving us a review!
Stephen Turner7 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Highly, highly recommend! I called him for a gutter cleaning, and a few minor gutter issues. 100% satisfied and will 100% call him back when needed. Roman is a true professional at his trade. Courteous, knowledgeable, attentive and no nonsense (yet funny and easy to talk to). Great job, Roman!
Response from the owner · 2 months ago
Thank you! Looking forward to seeing you guys again!!!
