Jaymie Hernandez1 reviewTotal number of Google reviews Jaymie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHey helped me til the very end, they made sure that I knew what was happening.
Learn 2 Drive KC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%49+11.9Value 14%82+11.6Replies to reviews 7%62+4.4Momentum penalty0−10Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#67 of 69 tutoring and lessonsPosition by Experts Score among all companies we track in this category. · better than 3%
4.8 ★★★★★ 95 Google reviews · 8 photos
95%five-star reviews
3.90★last 12 monthsAverage stars on reviews from the last 12 months only.
12.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
53%reviews answered by the owner
Sep 2026latest review
Learn 2 Drive KC at a glance
Google reviewers rate Learn 2 Drive KC 4.8 out of 5 based on 95 reviews, with the owner responding to 53% of them. Customers frequently praise the instructors for their patience, clear communication, and ability to help students pass driving tests on the first attempt, often noting the convenience of using the school's vehicle for the exam. However, several low-star reviews highlight significant difficulties in reaching the company via phone or email, citing unresponsiveness, full mailboxes, and instances where students were not provided with refunds after incomplete instruction.
- Google rating: 4.8 out of 5 from 95 reviews (95% five-star).
- Reviews on this page: 95 Google reviews (80 with written comments, 2 with photos).
- Owner responses: the business replied to 53% of reviews.
- Most recent review: September 28, 2026.
- Service: Tutor serving Pleasant Valley, Missouri.
Data from Google, last updated October 25, 2026.
Score profile vs other tutoring and lessons
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Learn 2 Drive KC: 70/100 on this factor. Category median: 94.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Learn 2 Drive KC: 49/100 on this factor. Category median: 94.C
49
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Learn 2 Drive KC: 82/100 on this factor. Category median: 95.A
82
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Learn 2 Drive KC: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Learn 2 Drive KC: 62/100 on this factor. Category median: 37.B
62
Bar = this company · dark tick = category median.
Star ratings
95 Google reviews we collected
- 5 stars9095%
- 4 stars00%
- 3 stars00%
- 2 stars11%
- 1 star44%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
- Praise9198%
- Complaints22%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price117%
- Reasonable583%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3133%
- Would recommend2527%
- Quality & results1112%
- Speed & response89%
- Communication89%
- Honesty & trust66%
- Price & value44%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was very easy to work with, patient, and made me feel comfortable and confident while learning.”
“I highly recommend Jade to anyone looking for a great driving instructor!”
“I had a great experience when I was using Learn2Drive.”
“Texts and emails were responded to in a timely manner by Jade.”
“He is so clam and explain every details to make sure I will pass the test.”
“…y helped a lot before my test then I took the test and I PASSED I was honestly so shocked I’m still am honestly but just with 3 lessons and that refre…”
“I promise the frustrations are worth it and keep in mind that if they can't give you two or more a week it is because of other students and how many c…”
People customers mention
- Jade 19 reviews
- Joe 8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Learn 2 Drive KC for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Sam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
If I could give more stars to Joe I would! He was so supportive and such a great instructor. I came in an anxious adult driver and came out with more confidence and passed the test on the first try! Thank you so much Joe, you truly made a difference in my life 🫶
Reasonable priceAdult lessons
raifrndz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jade was such a great instructor. She was very easy to work with, patient, and made me feel comfortable and confident while learning. She explained everything clearly and was always encouraging. I highly recommend Jade to anyone looking for a great driving instructor!
Great priceAdult lessons
Media1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★
I’ve called multiple times and emailed twice with no response. I wanted to book with this company however I can’t get a hold of them!
S.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★
Despite their claim that their customer service professionals are available “around the clock”, not one of them was available to answer a single one of my calls or messages for nearly a week.
TheLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★
Emailed them called them sent a thing on their website they do not respond and their mailboxes are full. Good luck getting a hold of them these days. A lot of times they simply hang up on you. As I have been trying to reach them for over a month. At one point their website went down so I do wonder if they are even closed.
Rashawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Three 2 Hour classes was all it took! Passed my driving test on the first go. Great group people especially my teacher who trained me and with her help passed my test. THANK YOU!
Reasonable priceAdult lessons
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Adult lessons | 6 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 95 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Sam Golling8 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf I could give more stars to Joe I would! He was so supportive and such a great instructor. I came in an anxious adult driver and came out with more confidence and passed the test on the first try! Thank you so much Joe, you truly made a difference in my life 🫶
- Price assessment: Reasonable price
- Services: Adult lessons
raifrndz2 reviewsTotal number of Google reviews raifrndz has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJade was such a great instructor. She was very easy to work with, patient, and made me feel comfortable and confident while learning. She explained everything clearly and was always encouraging. I highly recommend Jade to anyone looking for a great driving instructor!
- Price assessment: Great price
- Services: Adult lessons
Media So.1 reviewTotal number of Google reviews Media has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’ve called multiple times and emailed twice with no response. I wanted to book with this company however I can’t get a hold of them!
S. Crawford2 reviewsTotal number of Google reviews S. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDespite their claim that their customer service professionals are available “around the clock”, not one of them was available to answer a single one of my calls or messages for nearly a week.
The SpottyLocal Guide · 71 reviewsTotal number of Google reviews The has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEmailed them called them sent a thing on their website they do not respond and their mailboxes are full. Good luck getting a hold of them these days. A lot of times they simply hang up on you. As I have been trying to reach them for over a month. At one point their website went down so I do wonder if they are even closed.
Response from the owner · 3 months ago
We’re sorry you were frustrated by your experience, trying to reach us. As a small, family owned business with only two instructors and two training vehicles, we occasionally experience call volumes that exceed our current capacity. While we drive to respond to every inquiry as quickly as possible, response times may be delayed during peak periods. We do want to clarify that this review does not reflect an experience with our actual training services, as you were not a student. We value honest feedback from those who have trained with us and our continuously improving our communication systems to better serve prospective students. Thank you for your patience and understanding.
Rashawn Craddock5 reviewsTotal number of Google reviews Rashawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThree 2 Hour classes was all it took! Passed my driving test on the first go. Great group people especially my teacher who trained me and with her help passed my test. THANK YOU!
- Price assessment: Reasonable price
- Services: Adult lessons
Sky Owens4 reviewsTotal number of Google reviews Sky has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place to learn how to drive. I remember when I couldn’t parallel park at first now I’m really good at it. Joe is a great instructor.
Response from the owner · 5 months ago
Thank you for the five star review!
Lauren RitchieLocal Guide · 22 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis may be a lengthy review but I wanted to share my experience for anyone considering on driving school or parents looking to put their teens into one. Hope it helps in your decision. I am going to preface this by saying I am in my 40's and it took me over twenty some years to get to this point and being a graduate of the driving school, I understand people have fears of driving. I did and for the longest time put it off. In the last few years I realize life changes and I needed to do so and since we have two vehicles and things that I wanted and needed to do, learning to drive came up more frequently in my mind and in conversations. Some years ago and 3 permits later with help from my husband and the driving school I accomplished what I didn't think I could do and that is get behind the wheel. It is intimidating but there is freedom when you can get your license. I was one of the schools more advanced students and because of it I didn't need as many classes as some or more than a few who only required one or two. The key is setting you mind to doing it and keeping positive when it is hard. You learn fundamentals in driving not just for the exam but as an everyday driver and that is what this school does. They work with students one on one just as they have with me. I promise the frustrations are worth it and keep in mind that if they can't give you two or more a week it is because of other students and how many cars they have available. Jade and Joe were awesome and patient. I want to thank them for getting me through five weeks of training. Tuesday I took the test and passed on the first try. I didn't think I would but because they proved I could, I made it and so can anyone thinking of driving school. It doesn't matter your age or level. Just remember it is a privilege and not a right. Be patient yourself and listen to what Jade and Joe say. Please ask all the questions you want.
- Price assessment: Reasonable price
- Services: Adult lessons
Mariah4 reviewsTotal number of Google reviews Mariah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlethere really nice and friendly, i passed my test right after.
- Price assessment: Reasonable price
- Services: Adult lessons
Business details
- Address: 16700 E Gudgell Rd, Independence, MO 64055
- Phone: (816) 916-2516
- Website: learn2drivekc.com
- Service area: Pleasant Valley, MO