Learning Paws 24/7 logo

Learning Paws 24/7

Dog day care center · Phoenix, AZ · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%35+8.5Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty93−0.7Momentum penalty59−4.1Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#57 of 72 pet sittersPosition by Experts Score among all companies we track in this category. · better than 21%
4.8 ★★★★★ 391 Google reviews · 24 photos
90%five-star reviews
4.51★last 12 monthsAverage stars on reviews from the last 12 months only.
14.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
34%reviews answered by the owner
Oct 2026latest review

Learning Paws 24/7 at a glance

Google reviewers rate Learning Paws 24/7 at 4.8 out of 5 stars based on 391 reviews, with the owner responding to 34 percent of them. Positive feedback highlights staff kindness, flexible scheduling, and the availability of daycare, boarding, and grooming services. Common criticisms include concerns about overnight staffing levels, hygiene issues, and a lack of communication regarding price increases.

  • Google rating: 4.8 out of 5 from 391 reviews (90% five-star).
  • Reviews on this page: 391 Google reviews (259 with written comments, 32 with photos).
  • Owner responses: the business replied to 34% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Pet Sitter serving Phoenix, Arizona.

Data from Google, last updated October 25, 2026.

Score profile vs other pet sitters

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

Satisfaction70Reliability35Craft & service93Value100Momentum59Replies to reviews21Satisfaction: 70 (median 84)Reliability: 35 (median 79)Craft & service: 93 (median 98)Value: 100 (median 93)Momentum: 59 (median 100)Replies to reviews: 21 (median 61)
Learning Paws 24/7Pet Sitters median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Learning Paws 24/7: 70/100 on this factor. Category median: 84.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Learning Paws 24/7: 35/100 on this factor. Category median: 79.D
35
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Learning Paws 24/7: 93/100 on this factor. Category median: 98.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Learning Paws 24/7: 100/100 on this factor. Category median: 93.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Learning Paws 24/7: 59/100 on this factor. Category median: 100.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Learning Paws 24/7: 21/100 on this factor. Category median: 61.D
21

Bar = this company · dark tick = category median.

Star ratings

391 Google reviews we collected

  • 5 stars35290%
  • 4 stars174%
  • 3 stars41%
  • 2 stars21%
  • 1 star164%

Praise vs complaints

Phrases our text analysis found in 259 written reviews

  • Praise21294%
  • Complaints146%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price632%
  • Reasonable1158%
  • Overpriced00%
  • Not sure211%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9743%
  • Would recommend3515%
  • Honesty & trust2913%
  • Quality & results2712%
  • Speed & response146%
  • Communication136%
  • Price & value115%

What customers talk about

We read 259 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…ith much-needed canine socialization, in a manner that brings out her sweet personality.…”
    “Not only that, management is extremely rude and uncooperative.”
  • “If you are looking for a dog day care that truly cares about your dog, look no further.”
    “I will not be bringing my dog back and do not recommend this place to other pet owners.”
  • “Each member of their team genuinely cares for the dogs at Doggy Day Care.”
    “Bottom line: misleading claims, aggressive management behavior, and poor client handling.”
  • “They have also done a great job bathing him and trimming his nails.”
    “Management is terrible leaves mess for the employees to clean up”
  • “The Team even checked up on my puppies the next day 🥹 Love Y’all!”
  • “Elliot is the best, he communicates with me on my dog and how she is doing at the daycare as well as her enrichment and progress.”
  • “They are reasonably priced and offer extras such as classes and treats for your dog.”

People customers mention

  • Pawsibilities 29 reviews
  • Pawsabilities 6 reviews
  • Lena 6 reviews
  • Instagram 5 reviews
  • Valley 4 reviews
  • Laura 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Learning Paws 24/7 for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

RebeccaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We (more importantly, my dog, Maggie) absolutely LOVES Pawsibilities, so excited and happy every time we arrive - the staff is amazing and the environment provides her with much-needed canine socialization, in a manner that brings out her sweet personality. We are clients for life.

Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We love Learning Paws & so does Marnie! She gets very excited when we drop her off!

GayaneLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The staff is wonderful at Learning Paws. They are so kind to the animals. We know our dog is in good hands when he is there for boarding. The flexible drop off and pick up hours have been extremely helpful as well.

Reasonable priceDog boardingDog daycare
AlexaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Our family absolutely loves Learning Paws! The staff are so friendly and Cheese has the time of his life every single time. They always have such fun activities for the dogs and the BEST photo shoots!!! 10/10 recommend

Hank7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

My dog attends daycare here and is happy and enjoys himself. He is well cared for by the staff.

Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This good boy has been going to learning paws for about a year and a half. He is always excited to go and loves the place. I have boarded him there multiple times and he enjoyed it also. The staff is great and I am very fortunate to have them drain some of his never ending energy.

Customer photo from Joe's review
Not sureDog boarding with training

Photos

Customer reviews

4.8 ★★★★★ 391 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rebecca BurnhamLocal Guide · 17 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We (more importantly, my dog, Maggie) absolutely LOVES Pawsibilities, so excited and happy every time we arrive - the staff is amazing and the environment provides her with much-needed canine socialization, in a manner that brings out her sweet personality. We are clients for life.

Michael2 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Learning Paws & so does Marnie! She gets very excited when we drop her off!

Gayane ArcherLocal Guide · 35 reviewsTotal number of Google reviews Gayane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff is wonderful at Learning Paws. They are so kind to the animals. We know our dog is in good hands when he is there for boarding. The flexible drop off and pick up hours have been extremely helpful as well.

  • Price assessment: Reasonable price
  • Services: Dog boarding, Dog daycare
Alexa SantiagoLocal Guide · 16 reviewsTotal number of Google reviews Alexa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our family absolutely loves Learning Paws! The staff are so friendly and Cheese has the time of his life every single time. They always have such fun activities for the dogs and the BEST photo shoots!!! 10/10 recommend

Response from the owner · 2 weeks ago

Thank you so much for the amazing review! We’re so happy to hear that Cheese has the time of his life every time he visits Learning Paws! Our team loves creating fun activities and special moments for the pups, and we’re thrilled you enjoy the photo shoots as much as we do! Thank you for the 10/10 recommendation and for trusting us with your sweet boy. We can’t wait to see Cheese again!

Hank Pearson7 reviewsTotal number of Google reviews Hank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dog attends daycare here and is happy and enjoys himself. He is well cared for by the staff.

Response from the owner · Edited 2 weeks ago

We love hearing that your pup enjoys his days with us! It’s especially meaningful to know that he’s comfortable, happy, and getting plenty of attention from our team while he’s here. We appreciate you sharing your experience with us!

Joe Gray6 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This good boy has been going to learning paws for about a year and a half. He is always excited to go and loves the place. I have boarded him there multiple times and he enjoyed it also. The staff is great and I am very fortunate to have them drain some of his never ending energy.

  • Price assessment: Not sure
  • Services: Dog boarding with training
Response from the owner · 2 weeks ago

A year and a half of adventures at Learning Paws! We’re glad your good boy has found a place where he can burn off that seemingly endless supply of energy! It’s wonderful to hear he enjoys both daycare and his boarding stays. We appreciate you sharing your experience and giving our team the opportunity to be part of his routine!

Karen Ottem (Klo60)8 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My granddog loves Learning Paws! I love that they post pictures on IG of her and her friends having fun ❤️ The staff treat her really well and they always have loads of activities for her and her friends to enjoy!

Response from the owner · 2 weeks ago

We love having your granddog join the Learning Paws crew! Those photos are such a fun way to give families a peek at all the action, and we’re glad you enjoy seeing her adventures with her friends. It’s even better knowing she gets to participate in so many activities while she’s here. Thanks for being part of our Learning Paws family!

Janelle NovotnyLocal Guide · 138 reviewsTotal number of Google reviews Janelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We bring our high energy pup here one a week for day care and she comes back pooped! We also board when we're out of town and utilize grooming services once in a while. The staff is always so friendly and loving.

  • Price assessment: Reasonable price
  • Services: Dog grooming, Dog boarding, Dog daycare
Response from the owner · 2 weeks ago

One day a week and she’s still managing to leave completely worn out! We love being her place to run, play, and get some of that high-energy pup life out of her system. It’s also great to know you’ve trusted us with her boarding and grooming needs over time. We appreciate your continued support and the kind words about our team!

devon figueroa4 reviewsTotal number of Google reviews devon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Learning paws is professional caring and goes above and beyond! Never had a bad day with them

Response from the owner · 2 weeks ago

What a wonderful compliment! We’re proud to have a team that brings professionalism and genuine care to every day. Knowing you’ve consistently had great experiences with us means a lot. Thank you for choosing Learning Paws!

Kristi Nation6 reviewsTotal number of Google reviews Kristi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Learning Paws! It makes me so happy to know that my baby is loved and well taken care of. ❤️

  • Price assessment: Reasonable price
  • Services: Dog grooming, Dog boarding, Dog daycare
Response from the owner · 2 weeks ago

That kind of peace of mind means everything! We love getting to know each pup who walks through our doors, and it’s wonderful to know you feel the same care and love when your baby is with us. Thank you for being part of the Learning Paws family!

Learning Paws 24/7 on Google Maps →

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