Home automation company · Chubbuck, ID · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%92+24Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 25 home automation installersiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★17 Google reviews · 20 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 17 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Legacy Home Solutions five out of five stars based on seventeen reviews, noting that the owner responds to 94 percent of feedback. Customers highlight the company's broad service range, including home security systems, permanent outdoor lighting, and internet installation. Recurring themes describe the staff as professional and communicative, with installers taking time to explain systems clearly and ensuring timely completion. Reviewers frequently mention fair pricing and a helpful, non-pushy approach that prioritizes finding the right solution for the homeowner.
Google rating: 5.0 out of 5 from 17 reviews (100% five-star).
Reviews on this page: 17 Google reviews (16 with written comments).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 24, 2026.
Service: Home Automation Installer serving Chubbuck, Idaho.
Data from Google, last updated October 28, 2026.
Score profile vs other home automation installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Legacy Home SolutionsHome Automation Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Home Solutions: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Home Solutions: 92/100 on this factor. Category median: 93.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Home Solutions: 100/100 on this factor. Category median: 96.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Home Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
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Bar = this company · dark tick = category median.
Star ratings
17 Google reviews we collected
5.0of 5
5 stars17100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 16 written reviews
100%praise
Praise43100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price563%
Reasonable338%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1228%
Would recommend921%
Quality & results716%
Honesty & trust512%
Speed & response49%
Communication49%
Price & value25%
What customers talk about
We read 16 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jarred and his team are professional, courteous and thorough.”
“If you’re looking for a dependable local company for home security systems or permanent outdoor lighting, I highly recommend them.”
“The installer was so professional and did an exceptional job.”
“It was refreshing to work with someone who felt genuinely helpful rather than just focused on making a sale.”
“Jared is knowledgeable, honest, responsive, and genuinely cares about helping his customers find the right solution for their homes.”
“They listened took extra time to explain and help us get up and running.”
“I really appreciate getting great value without feeling like I’m sacrificing quality.”
People customers mention
Jarred3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMichael11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Legacy Home Solutions is absolutely fantastic to work with! Jarred and his team are professional, courteous and thorough. Highly Recommend!
Great price
TTracy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Jared and Kallen are both so kind and understanding. They listened took extra time to explain and help us get up and running. Very personable and professional.
Reasonable price
HHeidyLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I’m actually really surprised at all the different services that these guys can do. I thought they just did permanent lights for Christmas, but turns out they can do so much more. From home security cameras and doorbell cameras, to smart permanent lighting, and even home internet these guys are a one stop shop for…
Reasonable price
TTamra8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Both Jarred and Kellan have been great to work with! If I have any questions they are both great to walk me through it. Kellan took the time to install everything just as I wanted and even helped clean up my wiring!
Reasonable price
JJerica3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We recently just had lights installed on our home. The installer was so professional and did an exceptional job.
Great price
LLizzy9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I could not be happier. Legacy Home solutions has provided us with Security Services as well as home lighting. I have done business with the owner for years and he is someone who really takes care of his customer. I have never felt like just another sale, but rather like the right solution to be found for my…
Legacy Home Solutions is absolutely fantastic to work with! Jarred and his team are professional, courteous and thorough. Highly Recommend!
Price assessment: Great price
Response from the owner · 3 days ago
Thank you so much, Michael! We truly appreciate your kind words and recommendation. It means a lot to hear that you found our team professional, courteous, and thorough—and that we delivered great value! As a local, family-owned business, we take pride in making sure our customers feel taken care of from start to finish. Thank you for choosing Legacy Home Solutions. We’re always here whenever you need us!
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Tracy Silva5 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Jared and Kallen are both so kind and understanding. They listened took extra time to explain and help us get up and running. Very personable and professional.
Price assessment: Reasonable price
Response from the owner · 4 days ago
Tracy, thank you so much for your kind words! It means a lot to Jarred and Kallen to hear that you felt listened to and supported. We want you to feel comfortable with your system, and we’re always happy to take the extra time to explain things and answer questions. We truly appreciate you choosing Legacy Home Solutions. If you need anything along the way, we’re just a call away!
H
Heidy WurtzLocal Guide · 16 reviewsiTotal number of Google reviews Heidy has written across all businesses on Google Maps, not just this one.
I’m actually really surprised at all the different services that these guys can do. I thought they just did permanent lights for Christmas, but turns out they can do so much more. From home security cameras and doorbell cameras, to smart permanent lighting, and even home internet these guys are a one stop shop for all your home needs and more! The owners are extremely professional, smart, and very friendly. I love supporting local businesses that work hard and provide great services for our communities. This is a business I can absolutely stand behind. Pricing absolutely reasonable for what they do! All in all, I highly recommend them.
Price assessment: Reasonable price
Response from the owner · 6 days ago
Heidy, wow—thank you for such a thoughtful review! You took the time to recognize so much of what we’re working to build at Legacy Home Solutions, and that means a lot to us.
Our permanent lights tend to get the attention, so we love hearing that you discovered everything else we offer! From home security and doorbell cameras to smart home features and internet, our goal is to give our neighbors one local company they can turn to for help making their homes safer, more connected, and more enjoyable.
As a father-and-son-owned business, your kind words about us personally mean just as much as your recommendation of our services. We’re putting a lot of heart and hard work into building Legacy, and earning the trust of people in our community is a huge part of that.
Thank you for supporting local businesses and for standing behind ours. Reviews like yours help people get to know who we are and give a growing business like ours a real boost. We truly appreciate you, Heidy! —Jarred & Eric
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Tamra Peterson8 reviewsiTotal number of Google reviews Tamra has written across all businesses on Google Maps, not just this one.
Both Jarred and Kellan have been great to work with! If I have any questions they are both great to walk me through it. Kellan took the time to install everything just as I wanted and even helped clean up my wiring!
Price assessment: Reasonable price
Response from the owner · a week ago
Tamra, Thank you so much! We’ve enjoyed working with you, and we’re glad Kellan got everything installed just how you wanted—even tidying up the wiring! We’re always happy to walk you through any questions. Thanks for trusting our family business! —Jarred, Legacy Home Solutions
J
Jerica3 reviewsiTotal number of Google reviews Jerica has written across all businesses on Google Maps, not just this one.
We recently just had lights installed on our home. The installer was so professional and did an exceptional job.
Price assessment: Great price
Response from the owner · a week ago
Thank you, Jerica! We really appreciate you trusting Legacy with your new lights and taking the time to leave us a review. We’ll be sure to pass your kind words along to your installer—it means a lot! Enjoy your lights, and know we’re here if you need anything. 😊
L
Lizzy Porter9 reviewsiTotal number of Google reviews Lizzy has written across all businesses on Google Maps, not just this one.
I could not be happier. Legacy Home solutions has provided us with Security Services as well as home lighting. I have done business with the owner for years and he is someone who really takes care of his customer. I have never felt like just another sale, but rather like the right solution to be found for my concern. Their name says it all … as a customer I feel like I am part of their legacy they are building.
Price assessment: Great price
Response from the owner · a month ago
Lizzy, thank you so much! This review truly means a lot to us. Having the opportunity to earn your business and trust over the years is something we don’t take for granted.
You absolutely captured what we want Legacy Home Solutions to stand for. We never want anyone to feel like “just another sale.” We want to listen, understand what you need, and find the right solution for you and your home.
And what you said about being part of the legacy we’re building really hit home. ❤️ As a local, family-owned business, that’s exactly what this is about—building something we can be proud of while taking great care of the people who put their trust in us.
Thank you for allowing us to take care of both your security and permanent lighting needs, Lizzy. We’re grateful to have you as part of the Legacy family!
— Jarred & the Legacy Home Solutions Team
Protect. Connect. Improve.
B
Brian HalfordLocal Guide · 5 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Jared and his team are outstanding! If you’re looking for a dependable local company for home security systems or permanent outdoor lighting, I highly recommend them. Jared is knowledgeable, honest, responsive, and genuinely cares about helping his customers find the right solution for their homes.
Their permanent lighting is a great way to add beautiful, customizable exterior lighting for holidays, special occasions, security, and everyday accent lighting—without the hassle of installing and removing lights every year. They also provide professional home security options that help homeowners protect their families and property.
It’s refreshing to work with a locally owned company that values quality workmanship, reliable service, and customer satisfaction. I wouldn’t hesitate to recommend Jared and his company to anyone needing permanent lighting or home security services.
Response from the owner · a month ago
Brian, thank you so much for the incredible review and recommendation! We truly appreciate you taking the time to share your experience.
As a locally owned and family-operated company, reviews like this mean a lot to us. We take pride in providing honest recommendations, quality workmanship, and solutions that truly fit each customer’s needs—whether that’s home security, smart-home technology, or permanent lighting.
Thank you for trusting Legacy Home Solutions and for supporting a local Pocatello business. We appreciate you, Brian!
— Jarred & the Legacy Home Solutions Team
Protect. Connect. Improve.
A
Amanda GLocal Guide · 22 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
We had a great experience with Legacy Home Solutions working with Jarred. He was friendly, professional, and really easy to talk to. He took the time to explain everything clearly, answered all of our questions, and never made us feel rushed or pressured. It was refreshing to work with someone who felt genuinely helpful rather than just focused on making a sale.
If you’re looking for someone who will actually listen to what you need, be honest with you, and focus on giving you the best service and product rather than using high-pressure sales tactics, Jarred is your guy. I would absolutely recommend giving him a call!
Response from the owner · a month ago
Amanda, thank you so much for the kind words and for taking the time to leave us such a thoughtful review! We truly appreciate your trust in Legacy Home Solutions.
Our goal is always to listen first, understand what our customers actually need, and provide honest solutions without the high-pressure sales approach. It means a lot to hear that reflected in your experience with Jarred.
Thank you again for supporting our local family-owned business and for recommending us! We’re grateful to have you as part of the Legacy family! 🏡💙
— The Legacy Home Solutions Team
Protect. Connect. Improve.
M
Maddi Kennedy1 reviewiTotal number of Google reviews Maddi has written across all businesses on Google Maps, not just this one.
I had such a great experience with Legacy Home Solutions! From start to finish, their customer service was absolutely amazing. Everyone I interacted with was incredibly kind, respectful, and genuinely cared about making sure I was happy and comfortable with everything.
Their prices are also fantastic for the quality of service you receive. I really appreciate getting great value without feeling like I’m sacrificing quality. The service itself has been reliable, professional, and exactly what I was looking for in a home security company.
If you’re looking for a company that is affordable, trustworthy, professional, and genuinely kind, I highly recommend Legacy Home Solutions! They definitely deserve 5 stars!
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much, Maddi! ⭐⭐⭐⭐⭐ We truly appreciate you taking the time to share your experience with Legacy Home Solutions!
Our goal is to make home security simple, affordable, and personal while making sure every customer feels comfortable and confident with their system. It means a lot to hear that our team made you feel taken care of from start to finish.
As a local Southeast Idaho company, every customer and every review really does make a difference for us. Thank you for trusting Legacy Home Solutions to help protect your home and for recommending us to others in our community! 🏡❤️🔐
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ShyAnne Becker3 reviewsiTotal number of Google reviews ShyAnne has written across all businesses on Google Maps, not just this one.
Friendly and knowledgeable people just looking to protect you and your home and what you value most! Highly recommend
Response from the owner · 2 months ago
Thank you so much, ShyAnne! 😊 We really appreciate you taking the time to leave us such a kind review. It means a lot to our whole team! We truly enjoy what we do, and getting to help protect our neighbors, their families, and the things that matter most to them makes it even better. Thank you for the support and recommendation! ❤️🏡
