Experts Reviews · Company report
Legacy Plumbing & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Legacy Plumbing & Electric

Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Plumbing & Electric is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Plumbing & Electric is better than 92% of plumbers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legacy Plumbing & Electric is better than 96% of plumbers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Plumbing & Electric is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Plumbing & Electric is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legacy Plumbing & Electric is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Legacy Plumbing & Electric for 8 kinds of job.

Legacy Plumbing & Electric for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$986
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Faucet installation” · showing 20

Reza3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Outstanding service from scheduling to completion, Jake and his technician replaced our outside faucet, flawless and exceptional work, no bricks removed and no sheet wall cut, he patiently explained and walked me through the work. Thank you

Paid $400–600Reasonable priceFaucet repairFaucet installation
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Always 100% professional, honest, and upfront with their pricing. Every time I have had them out, the technician tries everything possible to save me money on the service. They do solid work all around.

Reasonable priceToilet repairGarbage disposal installationFaucet repair
Jamie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Their team was exceptionally helpful with my faucet leak as well as another issue I was having! Very respectful and efficient.

Paid $200–400Reasonable priceFaucet repairFaucet installationPlumbing leak repair
HeleneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Legacy replaced/installed 4 master bath faucets and updated our shut- off valves for us. From beginning to completion, Legacy Plumbing was professional, personable, approachable, willing to take time to explain things, and had reasonable prices. Other plumbing companies required a home visit for an estimate.…

Reasonable priceFaucet installation+ Responsiveness+ Punctuality+ Quality
Shelly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Legacy Plumbing was fantastic! I’ve used them several times, and they consistently provide prompt, high-quality service at a fair price. Travis was excellent, he took the time to explain the issue clearly and presented several repair options without any pressure. I truly appreciate their professionalism and would…

Paid $600–800Reasonable priceToilet repairGarbage disposal installationFaucet installation
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had water leaking in my bathroom sink, Daniel and Spencer came by and installed a new faucet for me. They were on time and very professional. Will definitely reach out for future plumbing needs!

Customer photo from Molly's reviewCustomer photo from Molly's review
Paid $400–600Reasonable priceFaucet repairFaucet installation
KerriLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and great techian. Nancy and Nick made my service experience extremely easy. Nick explained the services I would need and Nancy patiently took care of the financing. This is my third service with Legacy. Always helpful and professional.

Paid $800–1,000Reasonable priceFaucet installationPlumbing leak repair
DougLocal Guide · 823 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

UPDATE Jun 2026: A 28 yr old house is going to have plumbing problems. This time replaced two master bathroom sink faucets as cache aerator filters had clogged up and couldn't be removed without damage to faucet. HINT: remove aerators on regular basis to remove mineral buildup from water. UPDATE Mar 2026: They did…

Customer photo from Doug's reviewCustomer photo from Doug's reviewCustomer photo from Doug's review
Faucet installation
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt and his team did a great job, they were pros and really helped us solve a couple of problems - I will use Legacy Plumbing for future plumbing services

Toilet repairFaucet installationPlumbing leak repair
Vickey12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eric was very throrough, efficient and knowledgeable!

Reasonable priceToilet installationFaucet installationPlumbing leak repair
ChuckLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

jason Lickfeldt is so good, that I will continue to hire Legacy as long as I get Jason every time!!

Paid $200–300Great priceFaucet installation
Karen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always a great experience.

Paid $300–400Reasonable priceWater heater installationFaucet installation
Kariann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

uis and Jacob just finished a job that didn't go as smoothly as we had hoped. Aging house, tree roots, etc. They worked in the cold, pouring rain and helped me make decisions that I was nervous to make on my own about repair options. They were so very kind to me and a true blessing in a difficult situation. I will…

Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Stella4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Luke and Jacob came to replace a water shut-off valve in our bathroom, and I couldn’t be more impressed with their service. Not only did they do an excellent job completing the repair efficiently, but they were also incredibly friendly, professional, and informative throughout the process. They took the time to…

Paid $200–300Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
CHASE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great work, thanks Jason and Nick for helping replace our kitchen sink faucet, and two outdoor faucets. Very professional work.

Paid $1,000+Reasonable priceFaucet repairFaucet installation
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Phil was wonderful.

Paid $500–600Reasonable priceFaucet installation
Zachary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Paul from Legacy Plumbing was excellent. He arrived on time, was friendly and easy to work with, transparent, and provided quality work. I would recommend him and Legacy Plumbing to anyone that has any plumbing needs.

Reasonable priceWater heater installationFaucet installation
Lee12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent experience. Sheldon explained every step on what he did and he was very patient with our questions. Work was done quickly and well! Will use Legacy Plumbing for our future plumbing needs.

Toilet repairFaucet installationGarbage disposal repair
RyanLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Exceptional service by Legacy. My outdoor faucet had a leak from the winter freeze. The pipe was broken near the faucet. Sean and his partner from Legacy came out and told me upfront about the pricing and potential issue. I agreed and they replaced the faucet within 30 minutes. Price was reasonable. It was quick and professional. Highly recommend!

Paid $300–400Reasonable priceFaucet installation
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jake’s work was outstanding and that is why we always ask for him. He is experienced, professional, courteous and extremely knowledgeable.

Paid $500–600Reasonable priceFaucet repairFaucet installation

Show more faucet installation reviews (30 more) →

Price

$454-3% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair158$353–$1.2k
Water heater installation144$1.2k–$2.4k
Toilet repair141$227–$606
Plumbing leak detection135$124–$633
Faucet repair99$205–$607
Plumbing leak repair85$278–$986
Outdoor plumbing system repair75$353–$1.5k
Faucet installation50$305–$986

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