How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELegacy Plumbing & Electric
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Legacy Plumbing & Electric for 8 kinds of job.
Legacy Plumbing & Electric for faucet repair
Clear ✕All 99 Google reviews tagged “Faucet repair” · showing 40
Outstanding service from scheduling to completion, Jake and his technician replaced our outside faucet, flawless and exceptional work, no bricks removed and no sheet wall cut, he patiently explained and walked me through the work. Thank you
I've used this service before and I've nothing but good things to say. Henry showed up as scheduled, explained everything up front, got to work and finished the job in a very timely manner. Great, friendly service all around.
Always 100% professional, honest, and upfront with their pricing. Every time I have had them out, the technician tries everything possible to save me money on the service. They do solid work all around.
Dakota was very personable and knowledgeable. He knew exactly what needed to be repaired and completed the repair efficiently and expertly. Legacy Plumbing never disappoints. Thank you for years of quality service.
Excellent service! Will use them again. Thanks Robbie
I was very impressed with the professionalism of Legacy. Ramone Smothers is professional, knowledgeable, skilled, and courteous.
Excellent work. Very pleased with the work
Very knowledgeable, trustworthy, on time, and kind!!
Their team was exceptionally helpful with my faucet leak as well as another issue I was having! Very respectful and efficient.
Fast, friendly and thorough. Educated me and did not try to take advantage of my naivety. So refreshing!
Brandon M was great to work. He explained everything that he worked on and was able to get everything repaired quickly. Will use this team again in the future, if needed!
Had water leaking in my bathroom sink, Daniel and Spencer came by and installed a new faucet for me. They were on time and very professional. Will definitely reach out for future plumbing needs!
Rocky was punctual, courteous and knowledgeable. Great work!!!
Where do I start?? From the call to the technician they did an outstanding job. It’s scary dealing with service industry because you are hoping they give you honest information, not only did he tell us that the only thing was our stopper causing the noise and only charged us the service fee. Definitely calling…
Nicholas was punctual, respectful, communicated effectively. Legacy Plumbing was great.
Mike always does a great job for us! He explains the work so you know what’s being done and can learn a little for yourself. I trust he will give us the best solution or will clearly go over the choices when there are options. We have used him for years and highly recommend him!
Really great service and communication. Highly recommend!
Very polite and professional, very patient explaining my issue. Neat, clean and on time, highly recommend!
I am a Legacy Plumbing regular. They are responsive, knowledgeable, and priced fairly. Travis was my tech today, he was great.
We have been customers of Legacy for several years. Recently switched from 2 water heaters to a single Tankless system. I was skeptical at first, but I checked around and found the solution design was solid and went for it. Mike and his crew were excellent. They also fixed our emergency shutoff which after 44…
Technician was very professional, knowledgeable and hardworking. He finished his work quickly. He explained everything to me. I am very thankful.
Henry is so kind and helpful. He was so helpful and thorough.
Nicholas was fantastic. Excellent work and advised my on best ways to have jobs completed
Luke and Jacob came to replace a water shut-off valve in our bathroom, and I couldn’t be more impressed with their service. Not only did they do an excellent job completing the repair efficiently, but they were also incredibly friendly, professional, and informative throughout the process. They took the time to…
Great service. Ramone was great!
Great work, thanks Jason and Nick for helping replace our kitchen sink faucet, and two outdoor faucets. Very professional work.
If you’re looking for an honest plumbing company, you can absolutely trust legacy. I had a broken shower valve in my master bedroom, and instead of replacing the entire valve and cutting open the sheet rock, legacy was able to Rebuild the valve saving me labor, and cost of A new shower valve. The technician…
Repaired a kitchen faucet and sink drain, as well as replaced the stopper in our whirlpool tub. Hubert make excellent suggestions on repair options and did not try to upsell expensive additions. He was very professional and thorough.
Jake’s work was outstanding and that is why we always ask for him. He is experienced, professional, courteous and extremely knowledgeable.
I can’t say enough good things about Legacy Plumbing. I’ve relied on them for years, and they are consistently honest and trustworthy — which is hard to find. Wayne and Cameron are true professionals: efficient, thorough, and excellent communicators who explain the issue and options clearly. The work is always top…
Prompt professional service
I have used Legacy Plumbing multiple times for water heater replacement and a bunch of minor fixes. They are extremely knowledgeable and professional. The quality of work is exceptional. Cannot say enough positive things about the plumber Jake Hess. He explains everything clearly and works with you to come up…
James was very professional and knew exactly what the problem was!
Very fast response times. Great technician! Great work! Fixed an outdoor faucet that the pipe broke in the big freeze last weekend. Very knowledgeable and friendly technician. Took the time to explain cause and how to check the faucet before cold snaps. Highly recommend their service!
Wayne and Camaron are the best!! We had a water leak and Wayne came over the next morning. Within a day, they were excavating and found the leak. This was on a Friday so Wayne showed us how we could still have hot water to get through the weekend. He was there Monday morning with Camaron to fix the leak. He…
Always on time, helpful and courteous. will continue to use them. Sheldon Sims has been here last couple of times and always a pleasure (plus he likes the dogs).
Ramone was very helpful and addressed the issues. It was also a better price.
Always confident when I deal with Legacy plumbing. Eric did an awesome job resolving my bathroom issue and took extra time to explain every step of what they were doing, the cost implications and even gave me an array of options to pursue based on my budget. Eric even let me text him after hours to confirm a few…
I love Legacy. They always seem to go the extra mile. Philip was great. He explained the possible scenarios (I have an older house), fixed the issues and even tightened up some loose fixtures that I hadn’t mentioned. Friendly and knowledgeable. Highly recommend.
Had a washing machine, hot, cold, spout replaced, and a toilet guts replaced . Joey was awesome! Very helpful if Plumbing’s problems occur again, I will use them and I will ask for Joey thanks
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 158 | $353–$1.2k |
| Water heater installation | 144 | $1.2k–$2.4k |
| Toilet repair | 141 | $227–$606 |
| Plumbing leak detection | 135 | $124–$633 |
| Faucet repair | 99 | $205–$607 |
| Plumbing leak repair | 85 | $278–$986 |
| Outdoor plumbing system repair | 75 | $353–$1.5k |
| Faucet installation | 50 | $305–$986 |
