How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELegacy Plumbing & Electric
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Legacy Plumbing & Electric for 8 kinds of job.
Legacy Plumbing & Electric for faucet repair
Clear ✕All 99 Google reviews tagged “Faucet repair” · showing 80
Outstanding service from scheduling to completion, Jake and his technician replaced our outside faucet, flawless and exceptional work, no bricks removed and no sheet wall cut, he patiently explained and walked me through the work. Thank you
I've used this service before and I've nothing but good things to say. Henry showed up as scheduled, explained everything up front, got to work and finished the job in a very timely manner. Great, friendly service all around.
Always 100% professional, honest, and upfront with their pricing. Every time I have had them out, the technician tries everything possible to save me money on the service. They do solid work all around.
Dakota was very personable and knowledgeable. He knew exactly what needed to be repaired and completed the repair efficiently and expertly. Legacy Plumbing never disappoints. Thank you for years of quality service.
Excellent service! Will use them again. Thanks Robbie
I was very impressed with the professionalism of Legacy. Ramone Smothers is professional, knowledgeable, skilled, and courteous.
Excellent work. Very pleased with the work
Very knowledgeable, trustworthy, on time, and kind!!
Their team was exceptionally helpful with my faucet leak as well as another issue I was having! Very respectful and efficient.
Fast, friendly and thorough. Educated me and did not try to take advantage of my naivety. So refreshing!
Brandon M was great to work. He explained everything that he worked on and was able to get everything repaired quickly. Will use this team again in the future, if needed!
Had water leaking in my bathroom sink, Daniel and Spencer came by and installed a new faucet for me. They were on time and very professional. Will definitely reach out for future plumbing needs!
Rocky was punctual, courteous and knowledgeable. Great work!!!
Where do I start?? From the call to the technician they did an outstanding job. It’s scary dealing with service industry because you are hoping they give you honest information, not only did he tell us that the only thing was our stopper causing the noise and only charged us the service fee. Definitely calling…
Nicholas was punctual, respectful, communicated effectively. Legacy Plumbing was great.
Mike always does a great job for us! He explains the work so you know what’s being done and can learn a little for yourself. I trust he will give us the best solution or will clearly go over the choices when there are options. We have used him for years and highly recommend him!
Really great service and communication. Highly recommend!
Very polite and professional, very patient explaining my issue. Neat, clean and on time, highly recommend!
I am a Legacy Plumbing regular. They are responsive, knowledgeable, and priced fairly. Travis was my tech today, he was great.
We have been customers of Legacy for several years. Recently switched from 2 water heaters to a single Tankless system. I was skeptical at first, but I checked around and found the solution design was solid and went for it. Mike and his crew were excellent. They also fixed our emergency shutoff which after 44…
Technician was very professional, knowledgeable and hardworking. He finished his work quickly. He explained everything to me. I am very thankful.
Henry is so kind and helpful. He was so helpful and thorough.
Nicholas was fantastic. Excellent work and advised my on best ways to have jobs completed
Luke and Jacob came to replace a water shut-off valve in our bathroom, and I couldn’t be more impressed with their service. Not only did they do an excellent job completing the repair efficiently, but they were also incredibly friendly, professional, and informative throughout the process. They took the time to…
Great service. Ramone was great!
Great work, thanks Jason and Nick for helping replace our kitchen sink faucet, and two outdoor faucets. Very professional work.
If you’re looking for an honest plumbing company, you can absolutely trust legacy. I had a broken shower valve in my master bedroom, and instead of replacing the entire valve and cutting open the sheet rock, legacy was able to Rebuild the valve saving me labor, and cost of A new shower valve. The technician…
Repaired a kitchen faucet and sink drain, as well as replaced the stopper in our whirlpool tub. Hubert make excellent suggestions on repair options and did not try to upsell expensive additions. He was very professional and thorough.
Jake’s work was outstanding and that is why we always ask for him. He is experienced, professional, courteous and extremely knowledgeable.
I can’t say enough good things about Legacy Plumbing. I’ve relied on them for years, and they are consistently honest and trustworthy — which is hard to find. Wayne and Cameron are true professionals: efficient, thorough, and excellent communicators who explain the issue and options clearly. The work is always top…
Prompt professional service
I have used Legacy Plumbing multiple times for water heater replacement and a bunch of minor fixes. They are extremely knowledgeable and professional. The quality of work is exceptional. Cannot say enough positive things about the plumber Jake Hess. He explains everything clearly and works with you to come up…
James was very professional and knew exactly what the problem was!
Very fast response times. Great technician! Great work! Fixed an outdoor faucet that the pipe broke in the big freeze last weekend. Very knowledgeable and friendly technician. Took the time to explain cause and how to check the faucet before cold snaps. Highly recommend their service!
Wayne and Camaron are the best!! We had a water leak and Wayne came over the next morning. Within a day, they were excavating and found the leak. This was on a Friday so Wayne showed us how we could still have hot water to get through the weekend. He was there Monday morning with Camaron to fix the leak. He…
Always on time, helpful and courteous. will continue to use them. Sheldon Sims has been here last couple of times and always a pleasure (plus he likes the dogs).
Ramone was very helpful and addressed the issues. It was also a better price.
Always confident when I deal with Legacy plumbing. Eric did an awesome job resolving my bathroom issue and took extra time to explain every step of what they were doing, the cost implications and even gave me an array of options to pursue based on my budget. Eric even let me text him after hours to confirm a few…
I love Legacy. They always seem to go the extra mile. Philip was great. He explained the possible scenarios (I have an older house), fixed the issues and even tightened up some loose fixtures that I hadn’t mentioned. Friendly and knowledgeable. Highly recommend.
Had a washing machine, hot, cold, spout replaced, and a toilet guts replaced . Joey was awesome! Very helpful if Plumbing’s problems occur again, I will use them and I will ask for Joey thanks
Tyler was professional, on time and resolved the issue in a timely manner.
Excellent service. The technician was knowledgeable and explained all procedures and possible solutions.
Ramone whom was representing Legacy Plumbing in Plano Tx did an excellent job. He our leaky faucet was extremely knowledgeable and friendly, outstanding!
Eric was so knowledgeable and and was able to fix the leak without tearing out tile.
Our experience with Legacy was excellent. Scheduling was a breeze and their up front quote was spot on. Nicholas’ was very knowledgeable and took time to troubleshoot and explain. He was patient and kind. He resolved the issue first time out. We will use Legacy moving forward for all of our plumbing needs. Thank you for the great service!
Jacob was my plumbing technician he was prompt, professional, and organized he was in and out he did a awesome job i give Jacob and legacy plumbing 5⭐️⭐️⭐️⭐️⭐️if your in the McKinney TX Dallas area i Recommend Legacy Plumbing for all your plumbing needs. THANKS JACOB
Communication for scheduling, and arrival perfect. Technician arrived on time, took the time to listen and discuss the project. Provided several appropriate solutions and described details and cost of service for each. The work was completed in a reasonable amount of time, and the charges were very fair. I tried…
Great service from Hubert Sztandera of North Texas - Legacy Plumbing. He and other associates have provided excellent service over the last couple of years. Very prompt, punctual and professional, well informed, always communicate the nature of problem and possible solutions upfront. I have used their services for…
We hired Legacy Plumbing to fix several things around the house. Brandon was fantastic, and he was able to explain everything clearly and was fast remedy the problem. Pricing was fair and the service was spectacular. Thanks again!
The scheduling through completion was fast and very professional. Joey was absolutely wonderful and took care of things quickly, and explained everything well. Thank you.
Legacy Plumbing and Joey Lopez did an excellent job updating our indoor plumbing and installing a new hot water heater for us. Excellent service. A++ highly recommend!
Great company who is quick to answer the phone and schedule clients the SAME DAY! Nicholas was GREAT and transparent. He's definitely someone I recommend to every future client. Legacy will be my go-to plumbing service from here on out!
Great technician with excellent communication skills. Extremely honest and thorough. So different from most tradespeople. Will definitely recommend to others.
Great job.
Superior company and technician (Travis). Despite a time crunch, I called and Legacy immediately scheduled a tech to come out. Travis was competent, confident, and identified the problem without delay. Zero trickery on pricing and they even honored military service! Legacy will have my future business!
Travis Sain and his teammate from Legacy Plumbing did an outstanding job at my house. Travis assessed the problems, discussed all possible solutions with me and answered any questions I had. They fixed both of my issues in a very timely manner. I couldn’t be happier with their service and will use again in future.
Look no further. Hire this company and ask for Adam to do the job. I had two hot water heater tanks, and a new toilet installed and a leaky outside faucet fixed. Adam and his apprentice Kyler were professional and I could tell they knew their stuff. Along the way, Adam educated me with several good tips for avoiding…
Fast, great service. Happy customer!
Jason Lickfeldt and his assistant were great. Explained the entire process and dealt with it quickly. While they were at my home, they gave me info on other things I might want to address including an estimate on one. Have used them 2 or 3 times in the past. Always a good experience. Only plumber I will use.
Excellent service would recommend to all
Legacy Plumbing is te best service I have used. They are professional, on time and very helpful in explaining everything you would have a question. Jeremy was courteous and friendly and was extremely glad I got him for y service.
Kameron Reave did an amazing job. He put new faucets in three sinks. One, a pedestal sink, took him two and a half hours: there is little room to access the faucets and they were rusted in place. He fought them until he won. Fortunately, the other two were easier. He left the work areas spotless! We’ll definitely use Legacy again.
Great experience. Johnny was very professional.
Legacy plumbing was easy to contact and I was scheduled right away. I worked with Johnny and he was incredibly professional and knowledgeable. He was able to repair my shower faucet and answered all of my questions. I am very grateful for him and the company.
I had an excellent experience with this team. My faucet had a leak, and before starting the repair, the technician took the time to explain all possibilities. He was incredibly patient and courteous, ensuring every step was handled with care. He performed a thorough repair, meticulously testing the fix and leaving…
Alex did great job done .He seems to know that a lot of knowledge on his field. He is neat and explained details after work done and rechecked. He is very kind and wonderful person. I strongly recommend him to friends. I am very pleased with his work. Thank you so much. young sook oh
They worked on our shower and ordered a new faucet and didn't correctly reconnect the old one so we didn't have a shower until the new parts came in. Afterwards the shower head still leaks. The billing system has many places on a tablet for you to acknowledge that they are not responsible and there is no warranty…
I had a wonderful experience with Legacy Plumbing when they replaced two of my outdoor faucets! A different plumbing company previously looked at the faucets and told me I would have to break into my brick exterior walls to replace both of them. Legacy was able to fix one of the faucets without doing this, saving me…
Have you ever had a plumbing company that talked you out of extra fees? Well, you have finally found THE ONE! If I could give this company 15 stars, I would. From the moment I spoke with Megan to when the service technician, Cole, left - everything was seamless and customer oriented. This past week I spoke to…
Johnny did an excellent job replacing my faucet valve. He was very detailed and professional. I would definitely recommend Legacy Plumbing.
Steven and Mitchell were awesome! So friendly and knowledgeable. It was a pleasure to have them install my new faucet!
I just had a great experience with Legacy Plumbing which started with a call this past Saturday after submitting some info about a leak I had just learned about via their website. I wasn't expecting a call until Monday but received one just a couple of hours after reaching out, had an appointment scheduled for two…
Jeremy & Ahndre were on time, professional, & answered ALL of our questions... in addition to fixing our very unique issue. They arrived exactly on time and stayed for nearly 6 hours. Their determination and dedication to fixing our problem was unbelievable. They were bound & determined to not leave until the job…
My family gets wonderful service from Legacy Plumbing. Jeremy and Ahndre came to our home, quickly assessed issues with my kids' sinks and my bathtub faucet, and fixed them on the spot. We've gotten service from these gentlemen before on our toilets after last year's freeze, and it's great to know that we never have to call them back for the same problem.
I have used Legacy plumbing a few times and they are professional, friendly, on time, and will always get the job done. Logan, one of their professional associates, is knowledgeable and friendly. i would highly recommend this company.
Steven came on time and replace the faucet perfectly. No more leaking under the sink. I will recommend. Thank you so much Steven.
Legacy Plumbing to the rescue again! This time it was Jonathan. He worked outside in the pouring rain to fix my water line break. I can always count on the folks at Legacy to get the job done right! Thanks for all your hard work. Big shout out to Jonathan!
Wow! Legacy Plumbing went above and beyond on the replacement of our 13 year old hot water heaters. Kelly and Hubert took great care of us and were fast, professional, and efficient! They called and let us know they were on the way, they arrived on time and were very professional and helpful discussing the…
We first met Sean when he replaced my leaky water heater. We really liked his work ethic and quality of work so we've asked for him every time we have a plumbing need. Sean is very professional and respectful. He explains things very clearly. This last time, Sean brought Ahndre to help him. Ahndre was also very…
two man crew of Kelly and Adam was very professional, knowledgeable, and efficient. would not hesitate to call legacy plumbing for any future work
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 158 | $353–$1.2k |
| Water heater installation | 144 | $1.2k–$2.4k |
| Toilet repair | 141 | $227–$606 |
| Plumbing leak detection | 135 | $124–$633 |
| Faucet repair | 99 | $205–$607 |
| Plumbing leak repair | 85 | $278–$986 |
| Outdoor plumbing system repair | 75 | $353–$1.5k |
| Faucet installation | 50 | $305–$986 |
