Experts Reviews · Company report
Legacy Plumbing & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Legacy Plumbing & Electric

Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Plumbing & Electric is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Plumbing & Electric is better than 92% of plumbers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legacy Plumbing & Electric is better than 96% of plumbers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Plumbing & Electric is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Plumbing & Electric is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legacy Plumbing & Electric is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Legacy Plumbing & Electric for 8 kinds of job.

Legacy Plumbing & Electric for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 75 Google reviews tagged “Outdoor plumbing system repair” · showing 20

Susan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Legacy plumbing came to my home today for an emergency pipe/ water issue. They were professional and thorough and did an excellent job diagnosing my issue. They repaired what they could do. And will be coming back next week to complete the problem. Very satisfied customer. Would absolutely recommend their services! Thank-you

Paid $600–800Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Allison8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Legacy sends text messages with a pic and certification of plumber assigned to the work order. We were assigned Daniel who was courteous and professional. He called to give an eta (15 min) when he was on his way. We had outside faucet issues; 1 drippy & 1 streaming. All is now fixed. We will definitely use Legacy Plumbing again!

Paid $600–800Reasonable priceOutdoor plumbing system repair
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rocky did an exceptional job installing a step down water pressure system at my home. He gets my highest recommendation.

Reasonable priceOutdoor plumbing system repair
Lee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Excellent response time and Joey was very professional. Came up with what I think will be a permanent solution. Fixed the issue in just under 2 hours. I will use Legacy and request Joey again if we have another plumbing problem!

Paid $700–800Not surePlumbing pipe repairOutdoor plumbing system repair
Jesse5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Craig from Legacy Plumbing was an expert and very friendly, and communicated every step along the way.

Paid $2,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Carl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

One of the reasons we have been loyal Legacy Plumbing customers, since we moved here 12 years ago, is their people. They have a wonderful way of cultivating knowledgable, confident, friendly professionals that stay with them. Henry replaced our PRV valve today. It became more complex than expected, 5 hours outside…

Paid $2,000+Reasonable priceOutdoor plumbing system repair
Manju8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service, very professional and helpful. Will recommend them for anyone. Thank you.

Paid $2,000+Reasonable priceOutdoor plumbing system repair
TinaLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fast, friendly and thorough. Educated me and did not try to take advantage of my naivety. So refreshing!

Paid $400–600Reasonable pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
praveenapirla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A Truly Honest Plumber I want to give a huge shoutout to Rocky from Legacy Plumbing. 🙌 We had a recurring sewer backup, and another vendor had diagnosed it as a broken line that could cost us thousands of dollars to repair. Before moving forward, we called Rocky for a second opinion. From the very beginning,…

Paid $200–400Reasonable priceOutdoor plumbing system repair
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’m extremely happy with the professionalism and courtesy Nicholas demonstrated as he worked to replace two of our outside faucets. He arrived on time, got straight to work, and completed the work in a timely manner. The results were professional and clean. For our next plumbing need I will be calling Legacy…

Paid $600–800Reasonable priceOutdoor plumbing system repair
Letha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I consistently get a timely response, friendly & professional service, and up front pricing. Legacy Plumbing has earned my business many times over the last 11 years. I highly recommend Legacy Plumbing for all of your plumbing needs.

Reasonable priceToilet repairWater heater installationPlumbing leak detection
Sue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great communication. Always arrived on time. They cleaned up after they were done. Great service all the way around!

Paid $2,000+Reasonable priceOutdoor plumbing system repair
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Benjamin and Cameron were fantastic! Efficient and professional. I highly recommend Legacy for any plumbing repairs.

Paid $1,600–1,800Great pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Helen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Legacy was fantastic, Tyler (master plumber) was very knowledgeable friendly and went above and beyond to make sure we understood what the process was. I would definitely recommend them to everyone

Paid $1,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mike always does a great job for us! He explains the work so you know what’s being done and can learn a little for yourself. I trust he will give us the best solution or will clearly go over the choices when there are options. We have used him for years and highly recommend him!

Reasonable priceFaucet repairOutdoor plumbing system repairService not listed
Hwai5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend Legacy plumbing. Paul was the consummate professional - prompt, courteous, efficient and knowledgeable. Will definitely call Legacy again and hope Paul is assigned.

Paid $400–500Reasonable priceOutdoor plumbing system repairService not listed
Glenn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have been customers of Legacy for several years. Recently switched from 2 water heaters to a single Tankless system. I was skeptical at first, but I checked around and found the solution design was solid and went for it. Mike and his crew were excellent. They also fixed our emergency shutoff which after 44…

Water heater installationFaucet repairOutdoor plumbing system repair
ElenaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Technician was very professional, knowledgeable and hardworking. He finished his work quickly. He explained everything to me. I am very thankful.

Paid $300–400Not sureFaucet repairOutdoor plumbing system repair
Rose9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have a natural gas firepit in our backyard. After a heavy rain, water had clogged the gas line. Adam and his helper got everything back in working order in a timely manner. He was very knowledgable and great to work with. We have been a long time customer of Legacy and would highly recommend them for your plumbing needs.

Paid $200–300Reasonable priceOutdoor plumbing system repair
Randall4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Honest hardworking contractors are nearly impossible to find these days. Brandon at Legacy went above and beyond to prove there’s still some good guys left. No upselling, no bs, just a thorough and expedited diagnosis and repair at a very reasonable rate. Legacy has all my business going forward. Greatly appreciated!

Customer photo from Randall's reviewCustomer photo from Randall's review
Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair

Show more outdoor plumbing system repair reviews (55 more) →

Price

$454-3% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair158$353–$1.2k
Water heater installation144$1.2k–$2.4k
Toilet repair141$227–$606
Plumbing leak detection135$124–$633
Faucet repair99$205–$607
Plumbing leak repair85$278–$986
Outdoor plumbing system repair75$353–$1.5k
Faucet installation50$305–$986

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