How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELegacy Plumbing & Electric
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Legacy Plumbing & Electric for 8 kinds of job.
Legacy Plumbing & Electric for outdoor plumbing system repair
Clear ✕All 75 Google reviews tagged “Outdoor plumbing system repair” · showing 40
Legacy plumbing came to my home today for an emergency pipe/ water issue. They were professional and thorough and did an excellent job diagnosing my issue. They repaired what they could do. And will be coming back next week to complete the problem. Very satisfied customer. Would absolutely recommend their services! Thank-you
Legacy sends text messages with a pic and certification of plumber assigned to the work order. We were assigned Daniel who was courteous and professional. He called to give an eta (15 min) when he was on his way. We had outside faucet issues; 1 drippy & 1 streaming. All is now fixed. We will definitely use Legacy Plumbing again!
Rocky did an exceptional job installing a step down water pressure system at my home. He gets my highest recommendation.
Excellent response time and Joey was very professional. Came up with what I think will be a permanent solution. Fixed the issue in just under 2 hours. I will use Legacy and request Joey again if we have another plumbing problem!
Craig from Legacy Plumbing was an expert and very friendly, and communicated every step along the way.
One of the reasons we have been loyal Legacy Plumbing customers, since we moved here 12 years ago, is their people. They have a wonderful way of cultivating knowledgable, confident, friendly professionals that stay with them. Henry replaced our PRV valve today. It became more complex than expected, 5 hours outside…
Excellent service, very professional and helpful. Will recommend them for anyone. Thank you.
Fast, friendly and thorough. Educated me and did not try to take advantage of my naivety. So refreshing!
A Truly Honest Plumber I want to give a huge shoutout to Rocky from Legacy Plumbing. 🙌 We had a recurring sewer backup, and another vendor had diagnosed it as a broken line that could cost us thousands of dollars to repair. Before moving forward, we called Rocky for a second opinion. From the very beginning,…
I’m extremely happy with the professionalism and courtesy Nicholas demonstrated as he worked to replace two of our outside faucets. He arrived on time, got straight to work, and completed the work in a timely manner. The results were professional and clean. For our next plumbing need I will be calling Legacy…
I consistently get a timely response, friendly & professional service, and up front pricing. Legacy Plumbing has earned my business many times over the last 11 years. I highly recommend Legacy Plumbing for all of your plumbing needs.
Great communication. Always arrived on time. They cleaned up after they were done. Great service all the way around!
Benjamin and Cameron were fantastic! Efficient and professional. I highly recommend Legacy for any plumbing repairs.
Legacy was fantastic, Tyler (master plumber) was very knowledgeable friendly and went above and beyond to make sure we understood what the process was. I would definitely recommend them to everyone
Mike always does a great job for us! He explains the work so you know what’s being done and can learn a little for yourself. I trust he will give us the best solution or will clearly go over the choices when there are options. We have used him for years and highly recommend him!
Highly recommend Legacy plumbing. Paul was the consummate professional - prompt, courteous, efficient and knowledgeable. Will definitely call Legacy again and hope Paul is assigned.
We have been customers of Legacy for several years. Recently switched from 2 water heaters to a single Tankless system. I was skeptical at first, but I checked around and found the solution design was solid and went for it. Mike and his crew were excellent. They also fixed our emergency shutoff which after 44…
Technician was very professional, knowledgeable and hardworking. He finished his work quickly. He explained everything to me. I am very thankful.
We have a natural gas firepit in our backyard. After a heavy rain, water had clogged the gas line. Adam and his helper got everything back in working order in a timely manner. He was very knowledgable and great to work with. We have been a long time customer of Legacy and would highly recommend them for your plumbing needs.
Honest hardworking contractors are nearly impossible to find these days. Brandon at Legacy went above and beyond to prove there’s still some good guys left. No upselling, no bs, just a thorough and expedited diagnosis and repair at a very reasonable rate. Legacy has all my business going forward. Greatly appreciated!
Had a leak, they found it under my driveway and used an innovative approach to get it fixed without tearing things up. Great job!
uis and Jacob just finished a job that didn't go as smoothly as we had hoped. Aging house, tree roots, etc. They worked in the cold, pouring rain and helped me make decisions that I was nervous to make on my own about repair options. They were so very kind to me and a true blessing in a difficult situation. I will…
Great experience with the company, the plumber (Sheldon) and how they managed the process to fix a potentially dangerous leak in our house.
Excellent service from Legacy Plumbing today! I'm very impressed with their professional approach. Highly recommended. Huge thanks to Sean Reecer, he was professional, kind, and clearly an expert at what he does.
Very happy with the work James and Brian did. Very friendly and professional and they got the job done right!
Brandon Blake spent the entire day replacing all (9) of our old water shut-off valves, our outdoor water box, a vacuum breaker and also clearing a slow bathtub drain. Everything was done to perfection and he and his assistant, Jacob, left our house cleaner than when they arrived. On a scale from 1 to 10 the work…
Johnny did a great job of replacing a leaking disposal and an outdoor spigot. He took the time to give me a thorough, unhurried explanation of what the repairs might be--both best and worst case scenarios. I was very pleased with the outcome and intend to call Legacy again.
Jake was there when he said he would be. He explained each part of the process as he went along and help guide me to making the best decision in my repairs. Very polite and friendly!
Very fast response times. Great technician! Great work! Fixed an outdoor faucet that the pipe broke in the big freeze last weekend. Very knowledgeable and friendly technician. Took the time to explain cause and how to check the faucet before cold snaps. Highly recommend their service!
Outside leak outside they found it fixed it and Ian happy sinceno water for 5 days which is not Legacy's fault. Adam and Nate were so helpful and courteous and knowledgeable. I would use them again if I could have Adam and Nate
Legacy Plumbing is a great company. They are responsive, transparent, and personable. I’ve had them out several times for work on my home. Most recently, Ramone and Dave came out and successfully repaired my PRV with expertise and great customer service. It was a positive experience!
Ramone was very helpful and addressed the issues. It was also a better price.
Very professional and polite.
Mike and his team were on time, efficient, and gave me a fair and honest estimate! Very friendly and knowledgeable and professional!! I recommend them for any big or small job that you are stressing over.
Phillip has serviced my home twice as well as complete a thorough inspection under their gold plan and I always appreciate how kind, honest, respectful, and transparent he is about my plumbing items. Sure they're always going to see things that need fixed but he doesn't pressure, he gives reasonable alternatives and…
Nicolas Sanchez did great job to fix the water pressure issue timely, especially in a raining day.
Had water leak on main water line going into house. Called Legacy Plumbing was lucky to get someone out that afternoon. James came out checked out where the leak was. Explained what he recommended and estimated the cost of repairs. Repair was done- very meticulous work. Great job. Would/do highly recommend James and Legacy Plumbing.
Thank you. Sheldon, for your professionalism, great suggestions and excellent work.
Jason who has done a few job for yes did a great job making a tough repair for us
Very professional, kind ,experienced and patience. We will refer the company to more people. Very satisfied.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 158 | $353–$1.2k |
| Water heater installation | 144 | $1.2k–$2.4k |
| Toilet repair | 141 | $227–$606 |
| Plumbing leak detection | 135 | $124–$633 |
| Faucet repair | 99 | $205–$607 |
| Plumbing leak repair | 85 | $278–$986 |
| Outdoor plumbing system repair | 75 | $353–$1.5k |
| Faucet installation | 50 | $305–$986 |
