How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELegacy Plumbing & Electric
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Legacy Plumbing & Electric for 8 kinds of job.
Legacy Plumbing & Electric for outdoor plumbing system repair
Clear ✕All 75 Google reviews tagged “Outdoor plumbing system repair”
Legacy plumbing came to my home today for an emergency pipe/ water issue. They were professional and thorough and did an excellent job diagnosing my issue. They repaired what they could do. And will be coming back next week to complete the problem. Very satisfied customer. Would absolutely recommend their services! Thank-you
Legacy sends text messages with a pic and certification of plumber assigned to the work order. We were assigned Daniel who was courteous and professional. He called to give an eta (15 min) when he was on his way. We had outside faucet issues; 1 drippy & 1 streaming. All is now fixed. We will definitely use Legacy Plumbing again!
Rocky did an exceptional job installing a step down water pressure system at my home. He gets my highest recommendation.
Excellent response time and Joey was very professional. Came up with what I think will be a permanent solution. Fixed the issue in just under 2 hours. I will use Legacy and request Joey again if we have another plumbing problem!
Craig from Legacy Plumbing was an expert and very friendly, and communicated every step along the way.
One of the reasons we have been loyal Legacy Plumbing customers, since we moved here 12 years ago, is their people. They have a wonderful way of cultivating knowledgable, confident, friendly professionals that stay with them. Henry replaced our PRV valve today. It became more complex than expected, 5 hours outside…
Excellent service, very professional and helpful. Will recommend them for anyone. Thank you.
Fast, friendly and thorough. Educated me and did not try to take advantage of my naivety. So refreshing!
A Truly Honest Plumber I want to give a huge shoutout to Rocky from Legacy Plumbing. 🙌 We had a recurring sewer backup, and another vendor had diagnosed it as a broken line that could cost us thousands of dollars to repair. Before moving forward, we called Rocky for a second opinion. From the very beginning,…
I’m extremely happy with the professionalism and courtesy Nicholas demonstrated as he worked to replace two of our outside faucets. He arrived on time, got straight to work, and completed the work in a timely manner. The results were professional and clean. For our next plumbing need I will be calling Legacy…
I consistently get a timely response, friendly & professional service, and up front pricing. Legacy Plumbing has earned my business many times over the last 11 years. I highly recommend Legacy Plumbing for all of your plumbing needs.
Great communication. Always arrived on time. They cleaned up after they were done. Great service all the way around!
Benjamin and Cameron were fantastic! Efficient and professional. I highly recommend Legacy for any plumbing repairs.
Legacy was fantastic, Tyler (master plumber) was very knowledgeable friendly and went above and beyond to make sure we understood what the process was. I would definitely recommend them to everyone
Mike always does a great job for us! He explains the work so you know what’s being done and can learn a little for yourself. I trust he will give us the best solution or will clearly go over the choices when there are options. We have used him for years and highly recommend him!
Highly recommend Legacy plumbing. Paul was the consummate professional - prompt, courteous, efficient and knowledgeable. Will definitely call Legacy again and hope Paul is assigned.
We have been customers of Legacy for several years. Recently switched from 2 water heaters to a single Tankless system. I was skeptical at first, but I checked around and found the solution design was solid and went for it. Mike and his crew were excellent. They also fixed our emergency shutoff which after 44…
Technician was very professional, knowledgeable and hardworking. He finished his work quickly. He explained everything to me. I am very thankful.
We have a natural gas firepit in our backyard. After a heavy rain, water had clogged the gas line. Adam and his helper got everything back in working order in a timely manner. He was very knowledgable and great to work with. We have been a long time customer of Legacy and would highly recommend them for your plumbing needs.
Honest hardworking contractors are nearly impossible to find these days. Brandon at Legacy went above and beyond to prove there’s still some good guys left. No upselling, no bs, just a thorough and expedited diagnosis and repair at a very reasonable rate. Legacy has all my business going forward. Greatly appreciated!
Had a leak, they found it under my driveway and used an innovative approach to get it fixed without tearing things up. Great job!
uis and Jacob just finished a job that didn't go as smoothly as we had hoped. Aging house, tree roots, etc. They worked in the cold, pouring rain and helped me make decisions that I was nervous to make on my own about repair options. They were so very kind to me and a true blessing in a difficult situation. I will…
Great experience with the company, the plumber (Sheldon) and how they managed the process to fix a potentially dangerous leak in our house.
Excellent service from Legacy Plumbing today! I'm very impressed with their professional approach. Highly recommended. Huge thanks to Sean Reecer, he was professional, kind, and clearly an expert at what he does.
Very happy with the work James and Brian did. Very friendly and professional and they got the job done right!
Brandon Blake spent the entire day replacing all (9) of our old water shut-off valves, our outdoor water box, a vacuum breaker and also clearing a slow bathtub drain. Everything was done to perfection and he and his assistant, Jacob, left our house cleaner than when they arrived. On a scale from 1 to 10 the work…
Johnny did a great job of replacing a leaking disposal and an outdoor spigot. He took the time to give me a thorough, unhurried explanation of what the repairs might be--both best and worst case scenarios. I was very pleased with the outcome and intend to call Legacy again.
Jake was there when he said he would be. He explained each part of the process as he went along and help guide me to making the best decision in my repairs. Very polite and friendly!
Very fast response times. Great technician! Great work! Fixed an outdoor faucet that the pipe broke in the big freeze last weekend. Very knowledgeable and friendly technician. Took the time to explain cause and how to check the faucet before cold snaps. Highly recommend their service!
Outside leak outside they found it fixed it and Ian happy sinceno water for 5 days which is not Legacy's fault. Adam and Nate were so helpful and courteous and knowledgeable. I would use them again if I could have Adam and Nate
Legacy Plumbing is a great company. They are responsive, transparent, and personable. I’ve had them out several times for work on my home. Most recently, Ramone and Dave came out and successfully repaired my PRV with expertise and great customer service. It was a positive experience!
Ramone was very helpful and addressed the issues. It was also a better price.
Very professional and polite.
Mike and his team were on time, efficient, and gave me a fair and honest estimate! Very friendly and knowledgeable and professional!! I recommend them for any big or small job that you are stressing over.
Phillip has serviced my home twice as well as complete a thorough inspection under their gold plan and I always appreciate how kind, honest, respectful, and transparent he is about my plumbing items. Sure they're always going to see things that need fixed but he doesn't pressure, he gives reasonable alternatives and…
Nicolas Sanchez did great job to fix the water pressure issue timely, especially in a raining day.
Had water leak on main water line going into house. Called Legacy Plumbing was lucky to get someone out that afternoon. James came out checked out where the leak was. Explained what he recommended and estimated the cost of repairs. Repair was done- very meticulous work. Great job. Would/do highly recommend James and Legacy Plumbing.
Thank you. Sheldon, for your professionalism, great suggestions and excellent work.
Jason who has done a few job for yes did a great job making a tough repair for us
Very professional, kind ,experienced and patience. We will refer the company to more people. Very satisfied.
Nicholas and his partner were fabulous. They were super cordial polite and did a great job helping me fix the problem!
Excellent service. Joey explained the problem and the solution very well. He was courteous and conscientious of our property.
Fixed stoppage and explained problem with professional manner. Thanks!
Great service from Hubert Sztandera of North Texas - Legacy Plumbing. He and other associates have provided excellent service over the last couple of years. Very prompt, punctual and professional, well informed, always communicate the nature of problem and possible solutions upfront. I have used their services for…
The Legacy team (led by Hubert) did a fantastic job for us today. We were given advance notice that they were en route, they showed up on time and were courteous and professional. They performed all the work efficiently and ended up saving us some money by not having to replace our overflow tank. I highly…
Johnny came on time, assessed our situation and made a recommendation that completely fixed our problem and saved us over $100.00 from what we were quoted. I appreciate his honesty and quality workmanship.
Legacy Plumbing resolved two plumbing problems at our home in a timely and very professional manner. They also identified two additional matters that we need to address. Tyler Harkleroad and his assistant were very courteous and explained everything they were doing so we could understand. Excellent work Tyler !…
Best price and best service from the three plumbers that quoted me for the job. Glad I went with them.
I had a great experience with Legacy Plumbing last week when Adam and Daniel came out to fix a leak at our foundation near the flower bed. They found the problem quickly and carefully exposed the pinhole leak. They rebuilt the water box to make sure we had a reliable shut-off valve and replaced the old pipes with…
Very prompt and professional team, with honest, easy to understand feedback when approaching a plumbing problem. Highly recommend Legacy
Excellent and thorough service. Very knowledgeable and friendly. I would recommend Josh for anything plumbing related, simply outstanding.
Look no further. Hire this company and ask for Adam to do the job. I had two hot water heater tanks, and a new toilet installed and a leaky outside faucet fixed. Adam and his apprentice Kyler were professional and I could tell they knew their stuff. Along the way, Adam educated me with several good tips for avoiding…
Their work is efficient and priced fair.
John called b4 arriving.John and Manny explained thoroughly what all entailed in fixing the problem. Very personable and answered any questions I had. Will call Legacy Plumbing when we need a plumber.
Legacy Plumbing is definitely my GoTo EVERYTIME I need plumbing services done right at any of my properties in Plano. They are fair, professional, and always go above and beyond in their work. I highly recommend them. Mike and Joey were just out today to handle a big job. Once again, they outperformed my…
Highly recommend Legacy Plumbing! We had a main line water leak and called Legacy Plumbing because of the great reviews on Google and Yelp. During our initial call we were greeted by a very nice person who said they would try to get someone to help us today but it might be the next day. This was fine because the…
I've added an update on the latest work I had done this month 9-22 where Legacy Plumbing replaced the Double-Check valve adjacent to the front curb of the house. Jeremy & Brandon did a great job replacing the valve. They gave me heads up call before arriving on-time, provided a break-down quote of the work along…
Mike Collard and Hubert were very polite and efficient in their work. They made my broken sewage lines less of a hassle than I would have thought. They even found a leak in my pipes I didn’t know I had and fixed it. They were also very quick and had explained everything to me thoroughly before starting. Even the 2…
Sean and Ahndre were absolutely the BEST! These guys came in and gave me a complete assessment, cost, and options for my three problems. They got to work and did the best job ever. I just can't say enough good things about them. They understood my concerns and worked to make sure that everything was taken care of.…
Alex and Adam were very professional and had a very difficult problem to resolve. They did an excellent job and I would highly recommend them for any high level plumbing issues that come up in the future. These guys are the best I have seen and used. David
two man crew of Kelly and Adam was very professional, knowledgeable, and efficient. would not hesitate to call legacy plumbing for any future work
Awesome experience with Legacy Plumbing!! Stop scrolling and call this company! Alex Maxwell is the best! Charles Ogden The Colony, Tx
Alex and Tyler showed up on time and did quick work on this job. Replacing the water shutoff valve is not a simple task, considering the chore of digging up the surrounding gumbo soil we have. We were amazed how fast they worked and they left the area so clean that you wouldn't know they were here. They…
Timely and polite. They addressed our concerns and answered our questions. Nice folks!
Sean and Ahndre did great work! Everything was explained and all my questions were answered. Any plumbing needs in the future I will request Sean and Ahndre.
Matthew and Mitchell were super friendly and informative. They were very patient and took the time to explain in detail all the work and options. When they were done after about 2 hours, I had some general plumbing questions, including some about my water heater. Without hesitation, they gladly offered to answer…
Alex did an excellent job. Plus, he was on time, courteous, respectful and conscientious. He did a great job fixing our plumbing issues and making recommendation for additional items that need attention.
LP does a good job however they are too expensive. Once the job is done you can’t say anything. Replacing an outdoor faucet almost $300. 1/2 hr. Connecting a pool heater almost $400. Less than an hour. There was no estimate during the initial call.
Speechless....Alex and Hubert came to my home today to relocate a exterior faucet and all the insulation, drywall cutting and everything that goes into a project such as this. They were AMAZING! Personally, I think plumbers have a bad rap but after using Legacy Plumbing, I will never look to another company again.…
I don’t have enough good things to say about this company or their service technicians. They were on time, honest, and efficient as well as knowledgeable and personable. Wayne and Ahndre really restored my faith in the plumbing and professional services business with the unprecedented level of caring, diligence and…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 158 | $353–$1.2k |
| Water heater installation | 144 | $1.2k–$2.4k |
| Toilet repair | 141 | $227–$606 |
| Plumbing leak detection | 135 | $124–$633 |
| Faucet repair | 99 | $205–$607 |
| Plumbing leak repair | 85 | $278–$986 |
| Outdoor plumbing system repair | 75 | $353–$1.5k |
| Faucet installation | 50 | $305–$986 |
