Experts Reviews · Company report
Legacy Plumbing & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Legacy Plumbing & Electric

Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Plumbing & Electric is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Plumbing & Electric is better than 92% of plumbers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legacy Plumbing & Electric is better than 96% of plumbers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Plumbing & Electric is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Plumbing & Electric is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legacy Plumbing & Electric is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Legacy Plumbing & Electric for 8 kinds of job.

Legacy Plumbing & Electric for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.135
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$633
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 106
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 135 Google reviews tagged “Plumbing leak detection” · showing 20

Dung4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

We had a gas leak & Legacy Plumbing came & fixed it within a day. Thank you to Eric Humpreys and Jonathan O’Dell for their great service. A new water heater was also installed. We appreciate their efficiency and hard work!

Paid $2,000+Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Susan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Legacy plumbing came to my home today for an emergency pipe/ water issue. They were professional and thorough and did an excellent job diagnosing my issue. They repaired what they could do. And will be coming back next week to complete the problem. Very satisfied customer. Would absolutely recommend their services! Thank-you

Paid $600–800Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Esther8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Really impressed with Nate Getchell's professionalism and approach to solving problems. He listened carefully, quickly understood the issue, and used his knowledge and experience to figure out the best way forward. What I appreciated most was that he didn't just suggest one fix—he explained different short- and…

Plumbing leak detection
DonaldLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Great work, will use again. Jason Lickfeldt and Nash were on time, listened to my issues and diagnosed the problem accurately the first time. They then got to work repairing the problem and suggesting other minor things along the way with a good eye for detail. They even were able to minimize the damage during…

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Wayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was very impressed with the professionalism of Legacy. Ramone Smothers is professional, knowledgeable, skilled, and courteous.

Paid $400–600Reasonable priceToilet repairPlumbing leak detectionFaucet repair
Lea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very knowledgeable, trustworthy, on time, and kind!!

Paid $800–1,000Reasonable priceToilet repairPlumbing leak detectionFaucet repair
Christi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nate is very knowledgable, professional, explained everything thoroughly, and a joy to work with. Highly recommend him for all your plumbing needs!

Paid $1,800–2,000Reasonable pricePlumbing leak detectionToilet installation
Kelly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our experience with Legacy Plumbing was outstanding from the start, from booking the service, upfront pricing, communication before arrival and repairing the leak. Brandon found the cause of our leak when another company could not, educated us every step of the way and was very professional. I will never need to ask around for a plumbing service again.

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing leak repair
Nico'l4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon M was great to work. He explained everything that he worked on and was able to get everything repaired quickly. Will use this team again in the future, if needed!

Paid $400–600Reasonable pricePlumbing leak detectionFaucet repair
Jan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hands down THE best plumbing company that I have dealt with in my 24 years as a realtor! Incredibly responsive, professional, and always on time. They keep you apprised of the status throughout the process and even send a bio on the service professional that is coming to do your service. Over the top customer…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Letha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I consistently get a timely response, friendly & professional service, and up front pricing. Legacy Plumbing has earned my business many times over the last 11 years. I highly recommend Legacy Plumbing for all of your plumbing needs.

Reasonable priceToilet repairWater heater installationPlumbing leak detection
D.V7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Don’t hire any technician from this company. The technician isn’t interested to solve the problem we have, rather will try to fix / sell services that he is capable of doing. He was young, rudimentary and argumentative. I tried not to be arrogant.. but he tried to justify and defend his actions by pretending he was…

Paid $200–400OverpricedPlumbing leak detectionPlumbing leak repair
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Can always count on Legacy Plumbing to do a great job at a fair price..usually come out same day or next day too. Ben is great.

Paid $1–200Great pricePlumbing leak detectionPlumbing leak repair
Carla11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Benjamin Powell was the most respectful young man to address any plumbing issue I had. He Evan found 2 other issues in my home that could have been a potential problem in days to come.

Paid $400–600Reasonable pricePlumbing leak detection
Nick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Craig was amazing and knowledgeable. He walked us through the process and made a terrible situation into a great experience. Thanks again Craig for all of the help.

Paid $200–400Reasonable pricePlumbing leak detection
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was so great! They got here quick and went above and beyond to fix the problem. I will absolutely be using them again.

Paid $300–400Reasonable pricePlumbing leak detection
Samir4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Henry Nichol was awesome!! Very thorough & helpful and super courteous. Did a great job diagnosing the issue (specific duct clogged), and provided options to mitigate. The related parts got replaced in an efficient/ fast manner etc.. Thanks Henry - happy customer/experience !

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing leak repair
Randall4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Honest hardworking contractors are nearly impossible to find these days. Brandon at Legacy went above and beyond to prove there’s still some good guys left. No upselling, no bs, just a thorough and expedited diagnosis and repair at a very reasonable rate. Legacy has all my business going forward. Greatly appreciated!

Customer photo from Randall's reviewCustomer photo from Randall's review
Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
MoonLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Disclaimer: if you're dealing with under slab water leak it may be smart to locate the path of your water lines using a utility locate company first. This will help your plumbers isolate the issue a lot faster. So we had a major slab leak which has ruined the wood floors for a relatively large space. Soaking all…

Paid $1,000+Reasonable pricePlumbing leak detection
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Prompt service, clear language, and precise estimates. There just a very professional team that knows what they’re doing. Need plumbing? Call

Plumbing leak detectionPlumbing pipe repair

Show more plumbing leak detection reviews (115 more) →

Price

$454-3% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair158$353–$1.2k
Water heater installation144$1.2k–$2.4k
Toilet repair141$227–$606
Plumbing leak detection135$124–$633
Faucet repair99$205–$607
Plumbing leak repair85$278–$986
Outdoor plumbing system repair75$353–$1.5k
Faucet installation50$305–$986

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