How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORELegacy Plumbing & Electric
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Legacy Plumbing & Electric for 8 kinds of job.
Legacy Plumbing & Electric for plumbing leak detection
Clear ✕All 135 Google reviews tagged “Plumbing leak detection” · showing 40
We had a gas leak & Legacy Plumbing came & fixed it within a day. Thank you to Eric Humpreys and Jonathan O’Dell for their great service. A new water heater was also installed. We appreciate their efficiency and hard work!
Legacy plumbing came to my home today for an emergency pipe/ water issue. They were professional and thorough and did an excellent job diagnosing my issue. They repaired what they could do. And will be coming back next week to complete the problem. Very satisfied customer. Would absolutely recommend their services! Thank-you
Really impressed with Nate Getchell's professionalism and approach to solving problems. He listened carefully, quickly understood the issue, and used his knowledge and experience to figure out the best way forward. What I appreciated most was that he didn't just suggest one fix—he explained different short- and…
Great work, will use again. Jason Lickfeldt and Nash were on time, listened to my issues and diagnosed the problem accurately the first time. They then got to work repairing the problem and suggesting other minor things along the way with a good eye for detail. They even were able to minimize the damage during…
I was very impressed with the professionalism of Legacy. Ramone Smothers is professional, knowledgeable, skilled, and courteous.
Very knowledgeable, trustworthy, on time, and kind!!
Nate is very knowledgable, professional, explained everything thoroughly, and a joy to work with. Highly recommend him for all your plumbing needs!
Our experience with Legacy Plumbing was outstanding from the start, from booking the service, upfront pricing, communication before arrival and repairing the leak. Brandon found the cause of our leak when another company could not, educated us every step of the way and was very professional. I will never need to ask around for a plumbing service again.
Brandon M was great to work. He explained everything that he worked on and was able to get everything repaired quickly. Will use this team again in the future, if needed!
Hands down THE best plumbing company that I have dealt with in my 24 years as a realtor! Incredibly responsive, professional, and always on time. They keep you apprised of the status throughout the process and even send a bio on the service professional that is coming to do your service. Over the top customer…
I consistently get a timely response, friendly & professional service, and up front pricing. Legacy Plumbing has earned my business many times over the last 11 years. I highly recommend Legacy Plumbing for all of your plumbing needs.
Don’t hire any technician from this company. The technician isn’t interested to solve the problem we have, rather will try to fix / sell services that he is capable of doing. He was young, rudimentary and argumentative. I tried not to be arrogant.. but he tried to justify and defend his actions by pretending he was…
Can always count on Legacy Plumbing to do a great job at a fair price..usually come out same day or next day too. Ben is great.
Benjamin Powell was the most respectful young man to address any plumbing issue I had. He Evan found 2 other issues in my home that could have been a potential problem in days to come.
Craig was amazing and knowledgeable. He walked us through the process and made a terrible situation into a great experience. Thanks again Craig for all of the help.
Tyler was so great! They got here quick and went above and beyond to fix the problem. I will absolutely be using them again.
Henry Nichol was awesome!! Very thorough & helpful and super courteous. Did a great job diagnosing the issue (specific duct clogged), and provided options to mitigate. The related parts got replaced in an efficient/ fast manner etc.. Thanks Henry - happy customer/experience !
Honest hardworking contractors are nearly impossible to find these days. Brandon at Legacy went above and beyond to prove there’s still some good guys left. No upselling, no bs, just a thorough and expedited diagnosis and repair at a very reasonable rate. Legacy has all my business going forward. Greatly appreciated!
Disclaimer: if you're dealing with under slab water leak it may be smart to locate the path of your water lines using a utility locate company first. This will help your plumbers isolate the issue a lot faster. So we had a major slab leak which has ruined the wood floors for a relatively large space. Soaking all…
Prompt service, clear language, and precise estimates. There just a very professional team that knows what they’re doing. Need plumbing? Call
Legacy was our 3rd opinion and I am glad we went with them as they explained in detail & provided pictures of the leak & the game plan to fix. This was no easy task being in an older home but Eric & his team mastered it beautifully w/o being one of those companies that goes "oh by the way we also found xyz & that…
Had a leak, they found it under my driveway and used an innovative approach to get it fixed without tearing things up. Great job!
uis and Jacob just finished a job that didn't go as smoothly as we had hoped. Aging house, tree roots, etc. They worked in the cold, pouring rain and helped me make decisions that I was nervous to make on my own about repair options. They were so very kind to me and a true blessing in a difficult situation. I will…
Robbie and team were fast snd helpful!
Luke and Jacob came to replace a water shut-off valve in our bathroom, and I couldn’t be more impressed with their service. Not only did they do an excellent job completing the repair efficiently, but they were also incredibly friendly, professional, and informative throughout the process. They took the time to…
I recently called Legacy Plumbing for a slab leak repair, and was impressed with the service. Mitchell and Dakota were professional, knowledgeable, and took the time to explain the repair process clearly. They handled a stressful situation with great expertise and left the workspace clean. It’s hard to find reliable…
Nicholas Sanchez and his team from Legacy Plumbing were fantastic. We are a client of theirs, and we called them to value a leak in one of outside faucets. They not only identified the issue, but they were also able to find a deeper issue with a pipe that had burst during the freeze. I would recommend them to anyone…
Legacy did a great job rerouting our water due to a slab leak. They were thorough and the estimate they gave was spot on. Special shout out to Hubert for doing a great job training!
Sheldon assisted with a toilet pipe leak. Everything was resolved quickly and with ease. Thank you!
Great experience with the company, the plumber (Sheldon) and how they managed the process to fix a potentially dangerous leak in our house.
We have used Legacy Plumbing several times and have recommended them to family as we have always had a great experience. I appreciate that they are always up front about pricing before starting any work and detail out exactly what needs to be done or any potential setbacks. They are always friendly, prompt, and…
Mike and Nick from Legacy Plumbing showed up right on time and were ready to get to work. They were knowledgeable, straightforward, and refreshingly honest about the issue and the solution. Their pricing was fair and actually beat the other quotes I received. I had three different plumbing companies come out for…
Matthew and his team were amazing! They found a very difficult leak quickly and had us up and running with our water by the end of the visit. He also let us know of some other potential issues that could arise due to what he found throughout the house.
Prompt professional service
I was very pleased with my experience with Legacy plumbing. They were up front with pricing structure and their technicians Luke and Ben were very thorough explaining the potential issues as well as offering good solutions. In addition the quality of their work was very good. I would highly recommend them.
Brandon was professional and courteous. He immediately located my plumbing issue and walked me through the options for repair. He completed the repair quickly and thoroughly.
Nicholas did a great job. He fixed my leak problem quickly and made sure to explain everything in detail. Awesome job!!
This review it’s for Luis and Adam. I wanted to say how professional these two guys were. They were on time, understand of what they had to do, and very knowledgeable about the issue. I would recommend highly Legacy plumbing for any plumbing work.
Wayne and Camaron are the best!! We had a water leak and Wayne came over the next morning. Within a day, they were excavating and found the leak. This was on a Friday so Wayne showed us how we could still have hot water to get through the weekend. He was there Monday morning with Camaron to fix the leak. He…
Outside leak outside they found it fixed it and Ian happy sinceno water for 5 days which is not Legacy's fault. Adam and Nate were so helpful and courteous and knowledgeable. I would use them again if I could have Adam and Nate
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 158 | $353–$1.2k |
| Water heater installation | 144 | $1.2k–$2.4k |
| Toilet repair | 141 | $227–$606 |
| Plumbing leak detection | 135 | $124–$633 |
| Faucet repair | 99 | $205–$607 |
| Plumbing leak repair | 85 | $278–$986 |
| Outdoor plumbing system repair | 75 | $353–$1.5k |
| Faucet installation | 50 | $305–$986 |
