Experts Reviews · Company report
Legacy Plumbing & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Legacy Plumbing & Electric

Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 2,321 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Legacy Plumbing & Electric is better than 95% of plumbers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Legacy Plumbing & Electric is better than 92% of plumbers.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Legacy Plumbing & Electric is better than 96% of plumbers.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Legacy Plumbing & Electric is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Legacy Plumbing & Electric is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Legacy Plumbing & Electric is better than 100% of plumbers.A
100

Reviews for your job

Customers hired Legacy Plumbing & Electric for 8 kinds of job.

Legacy Plumbing & Electric for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$278–$986
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 93
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 86 Google reviews tagged “Plumbing leak repair” · showing 40

Dung4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

We had a gas leak & Legacy Plumbing came & fixed it within a day. Thank you to Eric Humpreys and Jonathan O’Dell for their great service. A new water heater was also installed. We appreciate their efficiency and hard work!

Paid $2,000+Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair
DonaldLocal Guide · 141 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Great work, will use again. Jason Lickfeldt and Nash were on time, listened to my issues and diagnosed the problem accurately the first time. They then got to work repairing the problem and suggesting other minor things along the way with a good eye for detail. They even were able to minimize the damage during…

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Always 100% professional, honest, and upfront with their pricing. Every time I have had them out, the technician tries everything possible to save me money on the service. They do solid work all around.

Reasonable priceToilet repairGarbage disposal installationFaucet repair
BobLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Joey was on time, very professional, pleasant, and did an excellent, thorough job in fixing our problem. We highly recommend Legacy Plumbing and Joey in particular.

Reasonable priceDrain cleaningPlumbing leak repair
PeterLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

A++++ experience! The whole team was awesome! Proactive, honest, transparent, and results focused. Appreciated their on-line reservations portal… easy Appreciated their ability to accommodate a sane day appointment.

Reasonable pricePlumbing leak repair
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My kitchen faucet pipe broke off last night and nearly flooded our home. When I called they were able to provide me a rough estimate and came out within the hour of me calling. Jacob did an amazing job fixed it perfectly and even found another issue that he was able to also repair before it became a bigger problem.…

Paid $200–400Reasonable pricePlumbing pipe repairPlumbing leak repair
Jesse5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Craig from Legacy Plumbing was an expert and very friendly, and communicated every step along the way.

Paid $2,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
weiqing1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

My property had gas leak. Ramone Smothers and his crew from Legacy plumbing did superb job. They detected the leak and fix the issue at the same day. They also communicate the repair price transparently and price is fair. We are very happy with their jobs

Paid $800–1,000Great pricePlumbing leak repair
Jamie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Their team was exceptionally helpful with my faucet leak as well as another issue I was having! Very respectful and efficient.

Paid $200–400Reasonable priceFaucet repairFaucet installationPlumbing leak repair
HeleneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Legacy replaced/installed 4 master bath faucets and updated our shut- off valves for us. From beginning to completion, Legacy Plumbing was professional, personable, approachable, willing to take time to explain things, and had reasonable prices. Other plumbing companies required a home visit for an estimate.…

Reasonable priceFaucet installation+ Responsiveness+ Punctuality+ Quality
JasonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Helped me found the water leak and got it fixed. Very professional and friendly. Explained everything clearly. Definitely recommended to others!

Customer photo from Jason's reviewCustomer photo from Jason's review
Paid $800–1,000Reasonable pricePlumbing leak repair
Kelly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our experience with Legacy Plumbing was outstanding from the start, from booking the service, upfront pricing, communication before arrival and repairing the leak. Brandon found the cause of our leak when another company could not, educated us every step of the way and was very professional. I will never need to ask around for a plumbing service again.

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing leak repair
B0TLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam came out to my house within the hour that I called and identified my issue. Snaked my drain and showed me the camera of my pipes. I asked him to swap a valve inside after and everything went smooth and reasonably priced. Very happy with my experience with legacy plumbing.

Paid $400–600Reasonable pricePlumbing leak repairService not listed
Jan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hands down THE best plumbing company that I have dealt with in my 24 years as a realtor! Incredibly responsive, professional, and always on time. They keep you apprised of the status throughout the process and even send a bio on the service professional that is coming to do your service. Over the top customer…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Grace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Luke gave me updates during the process. Thanks!

Paid $400–600Not surePlumbing leak repair
EricLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys are SO GOOD AT WHAT THEY DO! Big shout out to our plumber, Sheldon! He has taken care of the pipes in 2 of our homes and has delivered quality work every time. ☺️ Thank you guys for making this process smooth and easy for us. We booked our appointment online, received a confirmation call, and the…

Paid $200–400Great pricePlumbing pipe repairPlumbing leak repair
D.V7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Don’t hire any technician from this company. The technician isn’t interested to solve the problem we have, rather will try to fix / sell services that he is capable of doing. He was young, rudimentary and argumentative. I tried not to be arrogant.. but he tried to justify and defend his actions by pretending he was…

Paid $200–400OverpricedPlumbing leak detectionPlumbing leak repair
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Can always count on Legacy Plumbing to do a great job at a fair price..usually come out same day or next day too. Ben is great.

Paid $1–200Great pricePlumbing leak detectionPlumbing leak repair
KerriLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and great techian. Nancy and Nick made my service experience extremely easy. Nick explained the services I would need and Nancy patiently took care of the financing. This is my third service with Legacy. Always helpful and professional.

Paid $800–1,000Reasonable priceFaucet installationPlumbing leak repair
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Benjamin and Cameron were fantastic! Efficient and professional. I highly recommend Legacy for any plumbing repairs.

Paid $1,600–1,800Great pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Samir4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Henry Nichol was awesome!! Very thorough & helpful and super courteous. Did a great job diagnosing the issue (specific duct clogged), and provided options to mitigate. The related parts got replaced in an efficient/ fast manner etc.. Thanks Henry - happy customer/experience !

Paid $400–500Reasonable pricePlumbing leak detectionPlumbing leak repair
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matt and his team did a great job, they were pros and really helped us solve a couple of problems - I will use Legacy Plumbing for future plumbing services

Toilet repairFaucet installationPlumbing leak repair
Spt10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

On time and identified the leaks under the sink. Made needed repairs. Craig the technician was polite knowledgeable, and explained everything and easy to understand terms.

Paid $200–300Reasonable pricePlumbing leak repair
Vickey12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eric was very throrough, efficient and knowledgeable!

Reasonable priceToilet installationFaucet installationPlumbing leak repair
Zachary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hubert and Brandon were excellent. They repaired my slab leak using a pass through and I was very happy with the work.

Paid $1,000+Reasonable pricePlumbing leak repair
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We were so happy with the work that Robbie provided to us on our mother's home. They arrived promptly the next day after I called for an appointment, very informative during the work being performed and explained in great detail how they would fix our plumbing issue. Highly recommend Robbie with Legacy Plumbing.

Paid $300–400Reasonable pricePlumbing leak repair
Randall4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Honest hardworking contractors are nearly impossible to find these days. Brandon at Legacy went above and beyond to prove there’s still some good guys left. No upselling, no bs, just a thorough and expedited diagnosis and repair at a very reasonable rate. Legacy has all my business going forward. Greatly appreciated!

Customer photo from Randall's reviewCustomer photo from Randall's review
Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nicholas was Very knowledgeable about the leak and options for repair. The work was done promptly, even working around a down pour. I would recommend this group for your underground water needs .

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repair
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My technician, Robbie Parton, was very knowledgeable and helpful in determining what our problem was.

Paid $100–200Great pricePlumbing leak repair
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a leak, they found it under my driveway and used an innovative approach to get it fixed without tearing things up. Great job!

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Alice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service—they came on time and explained what needed to be done throughly. We appreciated their hard work and professionalism to get the job done.

Reasonable pricePlumbing leak repair
Stella4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Luke and Jacob came to replace a water shut-off valve in our bathroom, and I couldn’t be more impressed with their service. Not only did they do an excellent job completing the repair efficiently, but they were also incredibly friendly, professional, and informative throughout the process. They took the time to…

Paid $200–300Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Timely….efficient…fixed problem !

Paid $1–100Great pricePlumbing leak repair
Bruce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Set the appointment for a plumber to replace Delta shower cartridge with Legacy Plumbing. Tradesman plumber Travis showed up on time, polite and professional. He was informative with the details of the job and up front pricing. We had one bad cartridge, and two other showers with the same cartridge, so we chose to…

Paid $700–800Reasonable pricePlumbing leak repair
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sheldon assisted with a toilet pipe leak. Everything was resolved quickly and with ease. Thank you!

Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience with the company, the plumber (Sheldon) and how they managed the process to fix a potentially dangerous leak in our house.

Reasonable pricePlumbing leak detectionOutdoor plumbing system repairPlumbing leak repair
VIJI3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thank you to Tyler and Ben from Legacy Plumbing for fast and professional service with fixing a leak. Great communication and would highly recommend!

Plumbing leak repair
Jeffrey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Repaired a kitchen faucet and sink drain, as well as replaced the stopper in our whirlpool tub. Hubert make excellent suggestions on repair options and did not try to upsell expensive additions. He was very professional and thorough.

Faucet repairPlumbing leak repair
Ben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I live in a 67 year old pier and beam house.Wayne Pierce and Cameron Smith came to my house to repair a water leak and complete replacement of a cast iron sewer system under my house. The water leak had been going a month before I discovered it with 100,000 gallons of water running under the house. Water bill was…

Paid $1,000+Reasonable pricePlumbing pipe repairPlumbing leak repairService not listed
A6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I can’t say enough good things about Legacy Plumbing. I’ve relied on them for years, and they are consistently honest and trustworthy — which is hard to find. Wayne and Cameron are true professionals: efficient, thorough, and excellent communicators who explain the issue and options clearly. The work is always top…

Great priceToilet repairPlumbing pipe repairFaucet repair

Show more plumbing leak repair reviews (46 more) →

Price

$454-3% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair158$353–$1.2k
Water heater installation144$1.2k–$2.4k
Toilet repair141$227–$606
Plumbing leak detection135$124–$633
Faucet repair99$205–$607
Plumbing leak repair85$278–$986
Outdoor plumbing system repair75$353–$1.5k
Faucet installation50$305–$986

Compare with